Get matched with top storm drain installation pros in Napoleon, MI

"We are very pleased! Instead of listening to a hurry up and contract with us style, this small, family owned company listened to our needs and discussed their solutions. As luck would have it, we were able to schedule them in one day and now have a new system that eliminates most of the issues we experienced with our old, store bought unit. This system is much sturdier and is made with locally available parts as well. They had EVERYTHING they needed on their truck and even offered to upgrade ( at no charge!) our by-pass valve that was installed before we bought our house 40 years ago! They showed us how easy it is to run and maintain. A+"

"Could not be happier. We had an issue with a septic system backup the day after Christmas. Bob Knight himself answered our emergency call in a few hours after we contacted his company. He spent all afternoon troubleshooting the issue and solved it."

"Timing and communication was great and the work seems to be great.But I needed a Sewage Ejection Pump - Check Valve 3 in. installed. He told me it would be about $100.00 for the part so about $300.00.when he got done I was charged $398.00,beings the values are on the internet are for about $30.00, Not only was the price more , I feel the labor was pretty inflated $ 368.00 for labor is kinda high for such a small job."

"Did a great job. Appreciate the knowledge and information"

"The work was really good. He was able to cover the work, cleaned up nicely, did a good job, very efficient, professional, courteous, and polite."

"Still in progress. Exceptional work with drywall repair, painting, selection of quality materials for be bedroom and kitchen. An much more to do with re-hanging drapery, assembling armoires, bench for bedding and re-hanging closet drapery. Then much more in bathroom with drywall repair, painting, installation of new vanity, and bathroom flooring. Then onto living room after that laundry room. Etc. Excellent service and very intelligent and easy to communicate with."

"The product in and of itself is excellent. The salesperson was well-informed and did a great presentation, offering a very reasonable price. I was thrilled. The workers were professional and polite. However, when they arrived, they had not reviewed how the pipes were to be installed for proper drainage. I sometimes have to jump into work early if I'm needed. I let them know I might have to leave while they were working, and might not be able to supervise their work. I had to leave early, told them the details, and left. I did not come home to what I had requested. I spoke with the dispatch person (the owner's wife), and was told in no uncertain terms that I was stuck with it the way it was because I had "signed off" on the job. I had to stop payment on the check, and reached out to the owner. He informed me that I was being "unreasonable" to ask that the work be done properly, questioned my sanity, and told me I needed help as I had "mental problems". He threatened to send me to collections, and I informed him that I was happy to pay, and simply needed two drainpipes to be put behind the fence instead of in front of the fence. Again, I was told I was "unreasonable", and that the workers were not required to read the specifications for the job, that it was my responsibility to communicate that to them (news to me). He stated he would come in about two weeks, even though it was a "long drive". I thought about the lack of customer service and realized that I really did not want to deal any further with this company, and paid them. My conclusion: great product, good workmanship, but communication with the home office was very angry and drama-ridden (not to mention being told that I was mentally unstable). I think I expected more from them in terms of communication than they are able to give. If you do use them, be very specific about placement, and be sure to stay until the installation is complete. It is a five-star installation and product, which is what the two stars are for. It's a zero in terms of customer service."

"Very pleasant, respectful and prompt"

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."