Get matched with top sump pump installation pros in Munith, MI

"TLDR; The schematics that I was given for my sump pumps were not accurate and falsely advised that the pumps had backup battery systems when they did not. This lead to damage that was not covered by warrantee. In short you pay professional prices for bureaucratic avoidance of responsibility, and a sump pump system that is guaranteed to work only under perfect conditions. DO NOT TRUST. Crew has always been super nice and professional throughout the experience but the actual system is crap for the money spent unless everything in nature is perfect. Which, you know, is why I need a sump pump system?! For perfect weather?? 1. Battery Issue Got two sump pumps put in my crawl space. Team installed two, single model pumps and gave me the paperwork/schematics for the 'Elite 365 Sump Pump' which states that a 120 AMP battery backup "shall be installed". Power went out two days ago, no battery kicked in. Check my schematics...yup, battery mentioned. Called the business who had ONE support member working phones and only TWO on staff. Had to call back multiple times over the next 4 hours to talk to someone and get a tech out the next day. Turns out, the installation order listed the sump pumps as "Elite 365 Single" and that label of single is the only indication that there is, in fact, NO BATTERY BACKUP for the crawl system that I spent $13,000 installing. So now the water in my crawl ruined the $1,800 dehumidifier that was installed and the warranty doesn't cover pump failure or power outages. $13k for a my crawl to look like the inside of a dirty, moldy ice cooler soon as the power goes out. Power was out for 4 hours, damage done. Company wouldn't do jack. 2. Door Agreed to install a sealing door to the crawl. Found out during that they uh, couldn't do that actually because of the material of the wall. So now I have a crappy, half assed bit of wood with some screws in it that doesn't seal the door and lets water in all the time. Don't worry though! That's not covered by their warrantee either. 3. AC Unit All the AC ducts that run under the house now sweat profusely due to the insulation and are growing mold! Yay! So they talked me into a dehumidifier to install down there for $1,800. Did it's job actually! House didn't smell like mold. Well, until the crawl flooded since there's no battery backup on the pumps and ruined the dehumidifier two days later and isn't covered under warrantee... So they removed the dehumidifier since it didn't work anymore and let me know I could totally buy another one!"

"We had some sewage back up into our basement sink on a Saturday morning. I called Clog Busters based on their Angie’s List reviews. They didn’t have a crew available on the weekend, but were available on the following Monday. The crew did a great job explaining the problem and finding a solution for me. Great customer service and they earned their money working in some frigid and snowy weather. I hope to never have another sewer backup, but if I do, I will call Clog Busters."

"I knew I had more trouble than just a service. Very friendly and courteous. Would gladly hire again. They installed a/c & furnace for a very fair price and installed it that Monday. Cleaned up everything and left no mess."

"The work was done as scheduled (within weeks of the quote). The installers were courteous and professional. They took extraordinary care to keep the cement dust to a minimum. It has been over a year since the work was done, and I am still very pleased. I have a nice, dry basement."

"It seems to have gone well, time will tell. I've used BFP in the past, as I appreciate that the job will be done right, the first time. They arrive on time, are polite, professional ... One issue is pricing transparency. The estimate was approximately $1000, but no breakdown between Parts and Labor. I looked up the part online $260, Service call $59, so Labor/Overhead was $681. The plumber was here 4 hours. I understand Fixed Price estimates and the risk, but this seems a little high. They also have franchise fees, trucks, office and other overhead. This being said, I'll hire them again. Also, they take AMEX which is important to me."

"Everything went well. Joel actually showed up to my resident early. He did a overview of what I needed and did the job for a reasonable price. He was able to install a new sump pump for me, and it was done in a timely matter. I am very pleased with the service I received."

"He arrived on time, was professional and friendly, and got the job done efficiently and quickly. I'm sure he could tell I knew very little about plumbing overall but dealt with me fairly and didn't talk down to me. He also told me how to prevent the problem from happening again (by wrapping the external line in heat tape and foam insulation pipe) and inspected the rest of the basement to assess the overall health of the sump pump system. Estimates are *not* provided before service unless you ask for one."

"They did a phenomenal job communicating with us throughout the entire process. We had them install a dishwasher, a microwave, and they hooked up the waterline to our fridge. They were efficient and everything works Great! We will definitely reach out to them in the future! - Cedar Springs"

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

Basement Repair Services:\n•Basement waterproofing and repair\n•Poured, block, and field stone\n•Foundations\n•Basement windows\n•Sump pumps, crocks, and tile\n•Buckled and bowed wall repair