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Water Softeners questions, answered by experts

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The Hancock, MI homeowners’ guide to water softener services

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