Get matched with top oriental rug cleaners in Freeport, MI

"On time, helpful, professional, great price. Highly recommended over the bigger companies"

"The owner of the company was the one that cleaned my carpets. Very professional and friendly. I have had my carpet cleaned a couple times in the past and he did the best job of all of them. Would totally recommend this company. If I need my carpets cleaned again they will be the ones I call."

"Carpet didn’t look clean just really wet. We were not happy."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"We scheduled a time for our dryer vents to be cleaned. Eric showed up an hour late. When they were finished, lint was everywhere including under the dryer before he pushed it back in its place. He didn't reconnect our dryer vents which we didn't realize until the next morning when we turned it on and lint blew out the top. We noticed that our washing machine lid was caved in so we checked our ring camera. Eric (who isn't a small guy by any means) was using the washing machine as a step ladder to reach the vents. Our washing machine is less than a year old. We called to talk to the owner and Eric showed up unannounced when my wife was home. He denied anything happened even though we had proof it happened, which I would be glad to attach to anyone asking. He tried "fixing" the problem by forcefully punching the dent on the washing machine lid from the inside so hard that this threw off the sensor on the lid door. My wife told him that she was uncomfortable and he needed to leave. We sent videos of what happened to the owner Marc Anderson. Marc blew us off, didn't apologize, didn't offer any refund. He showed up unannounced without calling beforehand when we weren't home, saying he was trying to make it right, but couldn't schedule a proper time to come over. We were more than patient, but my mind was blown by this whole experience. The whole ordeal was $200 (not including the damage to the dryer.) Stay away from this company."