Rasmussen Exteriors
About us
Rasmussen Exteriors was founded in 1952 on the principle that the best quality is always the best value in the long run. Rasmussen Exteriors is dedicated to people, to excellence and to integrity. Rasmussen Exteriors’ kind of quality includes using materials we have confidence in…and craftsmen whose reputations we can stand behind with pride. Rasmussen’s kind of value includes fair pricing, responsible scheduling and the assurance that our customer will be satisfied in every way. The people, for whom we work, our customers, have entrusted us with their business and homes. Therefore, our relationship with them is of the greatest importance, and anything that diminishes their trust, demeans us. The people who work for Rasmussen Exteriors have entrusted us with their careers. Their lives will be affected by our recognition of that commitment. We accept the responsibility to provide the proper environment for their professional growth, their security, and their financial reward. Each person should feel that Rasmussen’s success is their success. Our skills, our knowledge and our appreciation for excellence reflect on the quality of work we do. Only by consistently applying our best efforts can we maintain our exemplary reputation. Rasmussen Exteriors strives to be honest to ourselves, to each other, and to our customers. An environment based on trust and respect is vital to our existence. Finally, we are dedicated to the company itself. We believe in controlled growth derived from earnings, prudently used to build a stronger, more productive company to better serve our customers, our community and our industry. We will always strive to give the customer more than what they bargained for.
Business highlights
Services we offer
LP SmartSide installation, Pitched and flat roofing, additions, aluminium siding repair, aluminum fascia, and window wrapping, decks, doors and slider installation, exterior and interior painting and staining, fiber cement board siding and trim installation, gutters and gutter covers, insulated vinyl siding repair and installation, roof and leak repair, soffit, vinyl and wood windows installation, wood siding repair and installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
68% | ||
11% | ||
8% | ||
5% | ||
8% |
"Thank you for taking the time to write such a great review. We look forward to working with you in the future."
"We strive to make our customers happy, and apologize for the inconveniences you experienced in working with us. We had completed a fascia and siding repair for the [member name removed] . Mr. [member name removed] called 3 months after the job was completed and said he had a leak in the corner of his bedroom. We sent a crew over to check out the cause, and they found that the roof had nail heads showing on the shingles and that the drip edge on the rake side of the roof was short. We did a minor repair on the roof at no charge. The interior damage occurred because of the roof problems we were not aware of or contracted to repair, not in the fascia work that we did. Thus, we would not repair the inside without charge."
"Thank you for taking the time and giving us your feedback. We are glad you had such a good experience with our salesman Ron Miller. We appreciate your business and hope to work with you in the future."
Installation of the backing board was poorly installed. There were many gaps and several open areas. Also, all seams were supposed to be taped. This was only done when the siders were being watched by the home owner.
Rasmussen was hired to install one small window. The weather seal was installed backwards which could have resulted in water leaking. Upon our request, they did come back out and reinstalled the weather seal properly.
The caulking around all the windows was done in a very sloppy manner. Several calls were made to Rasmussen to remedy this. We were not pleased with their response. They felt their work was adequate.
This work was done in the summer of 2013. When the winter season began, the rain gutters broke lose from the house. This happened because Rasmussen did not install them properly. We had to hire another contractor to correctly reinstall the gutters.
Brent, the crew foreman, behaved in a unprofessional manner. Several attempts were made to contact him and discuss our numerous concerns. He would not reply to any messages. Finally, a gentleman by the name of Hank, visited our home. He felt the work Rasmussen did was adequate and he told us, "You were misled."
We have been very disappointed with the level of professionalism displayed on all levels. A great deal of time was spent choosing the best contractor. We were sadly disappointed in our choice with Rasmussen.
At 3 weeks I began to wonder why I hadn't heard anything from them. At 4 weeks I began to worry when I would call to ask for the status and they would not even remotely be able to tell me when it would start. At 5 weeks I was pretty angry. I never received a single proactive phone call or update on the status of my job. I would have to call and leave multiple messages in the hopes of getting a call back. Finally, over 6 weeks after the contract was signed, two guys showed up at my door... of course, without calling. :-)
The workers were pretty good and the work that they did was acceptable. They said they didn't have the materials they would have needed to fulfill the roofing item on the quote, but they did do some shingle and roof repairs that were not explicitly called out in the quote. By this time I was so tired and frustrated with this company that I didn't care; I just wanted the job to be over and to move on.
I don't think it is an accident that since I signed my contract, several other negative reviews have been posted on AL for this contractor. I did not have a good experience working with Rasmussen and I would not recommend them to others in the future.
At this time I also had them estimate the cost to place gutters. They told me I would receive an email shortly after they got back to the office. It has been two weeks since they completed the job and I've not received a gutter estimate. I got a bill today for $200 for the fascia repair job. I was shocked and called the office, where the receptionist rudely read me the service agreement and said she didn't understand why I was confused. The work they did was minimal, I watched them nail one piece of small fascia to the side of my house in 15 minutes. I was charged for an hour of work and $50 of materials. I will not be recommending this company nor utilizing them in the future. I was sorely disappointed since I found them through Angie's List and all reviews had been relatively positive.
As with any project there were some issues that came up, such as the trim with the new aluminum post where it met the header was not as we wanted. Henry immediately had it rebuilt to our satisfaction.
All in all the project went very smoothly. Any issues we had were immediately take care of, any questions were also immediately answered, the job site was always cleaned up at the end of the day, there was never trash left laying around. Henry was always available, always returned our calls. We would not hesitate calling Rasmussen Exteriors for any exterior work on our house!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.