Best toilet pros near Dexter, MI

"What was supposed to be a routine drain snaking but turned out to be something more serious. Jeff explained what was going on very clearly and came back the next day to fix the problem. He was very professional and answered all my questions. I’m very satisfied with the results I will recommend him to anyone needing a plumber."

"WE Had a leaking toilet that had to be fixed immediately. He is coming back to do the other 3 jobs. He was unable to keep his 1:30 appointment and came at 4:30 or 5 PM. I got parts for 2 of the 3 jobs free through Delta and Penguin thanks to the recommendations Lowe's plumbing dept. I am still working on the parts for the 3rd project."

"Services: Unclog drain, Repair toilet, Repair pipe. // Positive: Professionalism, Punctuality, Quality, Responsiveness // Haines was recommended to me saying they were good at their job. I called them Monday, Feb 15th about a clogged drain, they came out Tues Feb 16th at the time I was told they would be there, which was great! They were there from 3:30 pm to 6:50 pm. Some repairs had to be made to the laundry tub drain and my toilet had to be lifted so they could access that portion of the drain. After the toilet was replaced, the shut-off valve leaked, so I asked them to replace that also. The work that was done created quite a mess... BUT, when they were finished you would never know that. Everything was cleaned up so well and disinfected, it looked nice and smelled nice. The workmen were very professional and knowledgeable about their job. I will add this company to my contacts as a reliable source for repairs."

"Jeremy, my installer, has great customer service skills and close attention to details. I really appreciate the good care he took with my installation. Edd was a great sales person - he knew I was eager and worked to get my project set up for the very next day after I committed to the work. And, I am loving my improved water! Nikki"

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

"This a case of a local shop being purchased by a big guy some10 yrs ago.  As time goes on we feel less and less valued as a long time customer.  We use them for many of our repair issues and are satisfied with their work.  An example of DISSATISFACTION came recently when our year old water heater failed and was replaced under warranty.  The initial cost was $1467.00.  A year and a half later, we were hit with another $400.00 "labor charge" to replace it AND the warranty was not reset to new---with the new unit!! We have great faith in the integrity of several of our favorite service guys and request them when we call for service.  But as we told our guy "Tim" yesterday, if he goes, we'll most likely be right behind him!  That said---the office help is unfailingly polite and pleasant, they call to gauge our satisfaction with the visit and they seem sincere.  Honestly, if we switch to someone new it could be better---BUT--it could be the same or worse!  Maybe I'm dreaming to expect personal consideration regarding ALL the work and $$$ I've directed their way."

T I T A N P L U M B I N G G R O U P \n \nWe are dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in water heater and filtration systems and a variety of residential services. We take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"We hired Vance to install a new sink, hook up a new dishwasher and also to fix a leak in the basement/crawlspace. He was fast, proficient, friendly, knowledgeable, and he did the job in a timely manner. He kept us informed of what he was doing and readily answered any questions that we had."

"Excellent quality of service, easy to work with, knowledgeable. Would recommend highly for any plumbing project. I have worked with them on two different homes!"

"I have used them and they were fine when I did use them. They had given me an estimate for major work that I need in the back for a clean-up thing. They gave me a price of just under $5000. I got other price from someone. I had another guy come, Ed Collins, the price is so much cheaper. I don't think I'd use Clog-Busters again. They were okay for what they were here for but for estimates for the major thing I need, no. They didn't use a camera. He did what he needed to do but I won't call him anymore. I'll call someone else. I have a slab house so you have to go through the toilet. Companies come out here and its harder than they think its going to be. The so-called deal was refunded because it didn't relate to what I needed. I thought they were good. This guy didn't reseal it, I got to do that myself. I thought the pricing was a little bit high but if you can't use your toilet, you pay what you have to pay. It was quick."