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Ray's Appliance
Ray's Appliance
we are family owned and operated With over 33 years of experience, rays Appliance is dedicated to excellence. We look forward to speaking with you and helping with all of your appliance repair needs.
"They scammed me out of my money have been dodging my calls did not fix anything charged me $100 and then they tried charging me even more saying that they were gonna just keep trying parts if that part did not work I do not think their licensed they came up with the website after I had already called thumbtack and made a complete about their legitimacy They know nothing and these guys will scam you out of your money and never answer the phone. They dodged me for weeks after I had paid them even just about the part ordering status because I do not t use genuine parts, but yet still are saying that I owe them even more than $100 when they did not even repair my dryer that I also hired them for at the same day. It was broken broken so if you wanna get ripped off because you are a female or an elderly person or they think you are not gonna do anything about it. By the way this address above is his home address if anyone else has gotten scammed the address above is rays home address "
Amanda J on May 2025
we are family owned and operated With over 33 years of experience, rays Appliance is dedicated to excellence. We look forward to speaking with you and helping with all of your appliance repair needs.
"They scammed me out of my money have been dodging my calls did not fix anything charged me $100 and then they tried charging me even more saying that they were gonna just keep trying parts if that part did not work I do not think their licensed they came up with the website after I had already called thumbtack and made a complete about their legitimacy They know nothing and these guys will scam you out of your money and never answer the phone. They dodged me for weeks after I had paid them even just about the part ordering status because I do not t use genuine parts, but yet still are saying that I owe them even more than $100 when they did not even repair my dryer that I also hired them for at the same day. It was broken broken so if you wanna get ripped off because you are a female or an elderly person or they think you are not gonna do anything about it. By the way this address above is his home address if anyone else has gotten scammed the address above is rays home address "
Amanda J on May 2025

AJ's Appliance Repair
AJ's Appliance Repair
At AJ's Appliance Repair We are FULLY TRAINED in repairing Samsung, LG, Sub-Zero, Whirlpool and ALL other brands of major household appliances. Factory trained, our technical skills allow us to repair what most local technicians simply guess at and collect their service call. WE are EXPERTS and CERTIFIED at changing out compressors as well as all sealed system work. We repair all appliances and give FULL WARRANTY on labor and all parts installed! We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts, and will always keep you educated about the work process. CALL US TODAY TO SCHEDULE AN APPOINTMENT!!! 586 789 7876 We look forward to earning your business!
"A"
Saw S on August 2021
At AJ's Appliance Repair We are FULLY TRAINED in repairing Samsung, LG, Sub-Zero, Whirlpool and ALL other brands of major household appliances. Factory trained, our technical skills allow us to repair what most local technicians simply guess at and collect their service call. WE are EXPERTS and CERTIFIED at changing out compressors as well as all sealed system work. We repair all appliances and give FULL WARRANTY on labor and all parts installed! We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts, and will always keep you educated about the work process. CALL US TODAY TO SCHEDULE AN APPOINTMENT!!! 586 789 7876 We look forward to earning your business!
"A"
Saw S on August 2021

Neli Virtual Appliance Repair
Neli Virtual Appliance Repair
NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls
"Super helpful"
Michele H on November 2025
NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls
"Super helpful"
Michele H on November 2025

Mortech Appliance & Repair
Mortech Appliance & Repair
Full service appliance repair and HVAC service - we service all brands of appliances! If man made it, we can fix it. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"Off to a slow start. Tech did not arrive as scheduled. He did come the next day and promptly made the repair. He gave me $50 off for the no show the day before. The dryer works. I’m happy."
Nancy W on September 2025
Full service appliance repair and HVAC service - we service all brands of appliances! If man made it, we can fix it. We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"Off to a slow start. Tech did not arrive as scheduled. He did come the next day and promptly made the repair. He gave me $50 off for the no show the day before. The dryer works. I’m happy."
Nancy W on September 2025
Olivier's Maintenance LLC
Olivier's Maintenance LLC
Olivier's Maintenance is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"We hired Steve to paint our living room, dining room, hallway, kitchen, and landing. He showed up on time on the date scheduled, and every day thereafter. The quality of his work was excellent. He was very conscientious and professional. Price was quite reasonable for the amount of work done. He is detail-oriented. We will definitely use Steve for any future painting projects."
Alexander J on February 2024
Olivier's Maintenance is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"We hired Steve to paint our living room, dining room, hallway, kitchen, and landing. He showed up on time on the date scheduled, and every day thereafter. The quality of his work was excellent. He was very conscientious and professional. Price was quite reasonable for the amount of work done. He is detail-oriented. We will definitely use Steve for any future painting projects."
Alexander J on February 2024

ABC 123 Maintenance, LLC
ABC 123 Maintenance, LLC
34 YEARS EXPERIENCE-We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"kers at a local hardware store to go over the materials needed for the job. Shortly after, the supervisor David arrived driving a white ABC 123 Maintenance truck to assist with selecting and purchasing the necessary materials. We personally purchased all the materials required for the project. We then proceeded to the house. Upon arrival, David inspected the property and shortly after informed us that they would not be performing the work. At that point, my wife had already paid a $3,200 deposit and had purchased all the necessary materials. The worker and David then left the property and did not return ever since. On October 10th, my wife reached out to the company to request a refund of the deposit and was told she would need to wait 30 days. Prior to November 10th, my wife left the country and instructed the company to issue the refund check to me. On November 10th, I followed up by calling both David and the company s office. David stated that he doesn t handle financial matters and directed me to contact the office, and the company owner or secretary will call me back. Unfortunately, no one answered or returned my call. As of November 13th, I still have not received a refund or any response. When I attempted to call the company s 800 number, I was informed few times that the number was no longer in service. Based on my experience, ABC 123 Maintenance has proven to be unprofessional and unreliable. I strongly urge others to be cautious when dealing with this company or its supervisor, David. If this matter is not resolved promptly, I plan to contact the Better Business Bureau, and local news outlets to make the public aware, as well as contact Michigan State Attorney General for assistance. The company did not have to wait for my wife s deposit, and we should not have to wait almost 3 months to receive our money back since, once the company refused to work on the project, the company should return the deposit to us immediately. If this issue continues to go unresolved, we will also be taking legal action against the company and/or possibly Angi to recover our losses including legal fees."
Janice L on November 2025
34 YEARS EXPERIENCE-We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"kers at a local hardware store to go over the materials needed for the job. Shortly after, the supervisor David arrived driving a white ABC 123 Maintenance truck to assist with selecting and purchasing the necessary materials. We personally purchased all the materials required for the project. We then proceeded to the house. Upon arrival, David inspected the property and shortly after informed us that they would not be performing the work. At that point, my wife had already paid a $3,200 deposit and had purchased all the necessary materials. The worker and David then left the property and did not return ever since. On October 10th, my wife reached out to the company to request a refund of the deposit and was told she would need to wait 30 days. Prior to November 10th, my wife left the country and instructed the company to issue the refund check to me. On November 10th, I followed up by calling both David and the company s office. David stated that he doesn t handle financial matters and directed me to contact the office, and the company owner or secretary will call me back. Unfortunately, no one answered or returned my call. As of November 13th, I still have not received a refund or any response. When I attempted to call the company s 800 number, I was informed few times that the number was no longer in service. Based on my experience, ABC 123 Maintenance has proven to be unprofessional and unreliable. I strongly urge others to be cautious when dealing with this company or its supervisor, David. If this matter is not resolved promptly, I plan to contact the Better Business Bureau, and local news outlets to make the public aware, as well as contact Michigan State Attorney General for assistance. The company did not have to wait for my wife s deposit, and we should not have to wait almost 3 months to receive our money back since, once the company refused to work on the project, the company should return the deposit to us immediately. If this issue continues to go unresolved, we will also be taking legal action against the company and/or possibly Angi to recover our losses including legal fees."
Janice L on November 2025

Clean And Green Dryer Vent Experts LLC
Clean And Green Dryer Vent Experts LLC
Clean & Green Dryer Vent Experts LLC is owned and operated by a Michigan family. Lead technician Tim is certified by the Chimney Safety Institute of America (www.CSIA.Com) in Dryer vent cleaning, maintenance and repair. Tim is also a licensed builder of the State of Michigan. Tim serves as a proctor for the CSIA and monitors testing and certification of others interested in becoming a certified dryer exhaust technician. We do residential and commercial, single family or multi unit complexes. We are a full service dryer venting and maintenance company. We are fully insured. We wear clean uniforms, drive a clearly marked vehicle and wear photo Identification from the CSIA. For your safety never allow anyone into your home who fails to present proper photo id. A nationally known advocate for safe dryer vents, Mr. Joe Gagnon, has often had Tim as a guest on his radio program, The Appliance Doctor. Joe has often stated that many lives have been saved by Clean & Green. Thousands of house fires occur each year because of a dryer exhaust or chimney that simply was not maintained properly. Many people purchase a new washer and dryer only to have the delivery service connect the dryer to the vent with a foil transition which is illegal and unsafe. Many people call for service to their dryer, the appliance technician most likely changes a part, closes up the machine and leaves. The lint on the bottom of the dryer is left behind…almost always. A dryer must be vented to the outside of a building by law. Not into a garage, not into a bucket with water inside, and not into your attic. The majority of Dryers are heated using natural gas which produces Carbon Monoxide when it leaves the dryer thus must be vented outside. Dryer venting seems to be almost an afterthought to home builders. They go up and out of the roof, they go out the second floor siding, they may travel seventy feet across the basement and go out through the wall. We measure the air velocity at the termination found on the outside of the home, then we measure the air velocity at the dryer. If there is a tremendous difference we may take a backpressure reading as well. In most cases where there is a big difference between the air velocity on the outside and back of the dryer, or if your backpressure is excessive. Obviously your dryer vent needs to be cleaned out from end to end, however house fires do not start inside of a dryer vent! They start inside of your dryer. When you press the on button if you listen you will hear a “Click, Whoosh” type of noise. That is the click of the igniter inserting a little spark into the spray of natural gas and the whoosh is the resulting ignition of that gas. Bad things happen when the dryer vent is plugged and lint accumulates by the inch all over the bottom of your dryer until it’s three or four inches thick and then the whoosh noise can light the whole dryer on fire before you can walk out of your laundry room. Please contact us at 734-377-4175 to schedule your appointment today.
"Tim is a consummate professional. He is a stand-up guy who does not try to sell you products or services you don't need. He'll make recommendations and then talk it through with you and ultimately leave it up to you. Tim is the type of contractor that's a needle in the haystack find - he knows his industry and job, he's thorough and efficient, and his pricing is fair."
Tanya P on June 2021
Clean & Green Dryer Vent Experts LLC is owned and operated by a Michigan family. Lead technician Tim is certified by the Chimney Safety Institute of America (www.CSIA.Com) in Dryer vent cleaning, maintenance and repair. Tim is also a licensed builder of the State of Michigan. Tim serves as a proctor for the CSIA and monitors testing and certification of others interested in becoming a certified dryer exhaust technician. We do residential and commercial, single family or multi unit complexes. We are a full service dryer venting and maintenance company. We are fully insured. We wear clean uniforms, drive a clearly marked vehicle and wear photo Identification from the CSIA. For your safety never allow anyone into your home who fails to present proper photo id. A nationally known advocate for safe dryer vents, Mr. Joe Gagnon, has often had Tim as a guest on his radio program, The Appliance Doctor. Joe has often stated that many lives have been saved by Clean & Green. Thousands of house fires occur each year because of a dryer exhaust or chimney that simply was not maintained properly. Many people purchase a new washer and dryer only to have the delivery service connect the dryer to the vent with a foil transition which is illegal and unsafe. Many people call for service to their dryer, the appliance technician most likely changes a part, closes up the machine and leaves. The lint on the bottom of the dryer is left behind…almost always. A dryer must be vented to the outside of a building by law. Not into a garage, not into a bucket with water inside, and not into your attic. The majority of Dryers are heated using natural gas which produces Carbon Monoxide when it leaves the dryer thus must be vented outside. Dryer venting seems to be almost an afterthought to home builders. They go up and out of the roof, they go out the second floor siding, they may travel seventy feet across the basement and go out through the wall. We measure the air velocity at the termination found on the outside of the home, then we measure the air velocity at the dryer. If there is a tremendous difference we may take a backpressure reading as well. In most cases where there is a big difference between the air velocity on the outside and back of the dryer, or if your backpressure is excessive. Obviously your dryer vent needs to be cleaned out from end to end, however house fires do not start inside of a dryer vent! They start inside of your dryer. When you press the on button if you listen you will hear a “Click, Whoosh” type of noise. That is the click of the igniter inserting a little spark into the spray of natural gas and the whoosh is the resulting ignition of that gas. Bad things happen when the dryer vent is plugged and lint accumulates by the inch all over the bottom of your dryer until it’s three or four inches thick and then the whoosh noise can light the whole dryer on fire before you can walk out of your laundry room. Please contact us at 734-377-4175 to schedule your appointment today.
"Tim is a consummate professional. He is a stand-up guy who does not try to sell you products or services you don't need. He'll make recommendations and then talk it through with you and ultimately leave it up to you. Tim is the type of contractor that's a needle in the haystack find - he knows his industry and job, he's thorough and efficient, and his pricing is fair."
Tanya P on June 2021

Custom Temperature Control
Custom Temperature Control
Custom Temperature Control is a Michigan Heating, Air Conditioning, Heat Pump, and furnace repair, service, replacement and maintenance company located in Oakland County. Custom Temperature Control will send you only the best technician for air conditioner or furnace repair as well as all air conditioner & furnace replacement and boiler installation in Auburn Hills MI, Berkley MI, Birmingham MI, Bloomfield Hills MI, Center Line MI, Clawson MI, Clinton Township MI, Commerce Charter Township MI. Additional contact name - Tony Garrish. Award winning.
"We bought a "fixer upper" in Troy in the summer of 2018 and the entire HVAC system was 20+ years old. After doing a lot of research I decided I wanted an American Standard Furnace and AC system because consumer reports rated them as the most reliable brand. Tony was one of the few contractors that offered American Standard Products. I took bids from 5 different contractors for the furnace and hot water heater. Tony came out himself to look around and give the initial bid. He was very personable and was happy to answer all my questions. And I will tell you honestly I had a lot of questions. I meticulously researched Furnaces and Hot water heaters before I was ready to drop thousands of dollars. Tony emailed me back and forth 3 or 4 times answering questions before I finally awarded Custom Temperature Control the contract. Installation of the furnace and hot water heater was mostly problem free. I do give honest reviews so I will say there was one issue. When I brought this up to Tony, he came out himself the next morning to rectify it. 6 months later summer was approaching and it was time for a new AC system. Once again I did a lot research and took bids for several contractors. Once again Tony came out for more than an hour and went over my questions with me. Once gain he followed that with about 3 or 4 email exchanges providing answers to my detailed questions. And once again he was the lowest bid… by far. For an identical set of AC coils and compressor his bid was between $400 and $1,000 less than the other contractors. The other contractors had quality reviews on Angie’s list as well, but not as many total reviews as Tony. He also included a new a line, something the other contractors wanted to charge me additional money for (or use the old line which I read was not a safe bet). Installation of the AC system went smoothly. It’s clear to me Tony beats out his competitors on price, customer service, and customer satisfaction. One other thing that I like about Tony is that he offers multiple HVAC brands. Most places only offer 1 brand. Tony offers as many as 5 if I recall correctly. To me this says he puts the customer first because he is willing to offer a variety of choices instead of pushing one brand. I would recommend Custom Temperature Control to all my friends and family."
Jeffery S on June 2019
Custom Temperature Control is a Michigan Heating, Air Conditioning, Heat Pump, and furnace repair, service, replacement and maintenance company located in Oakland County. Custom Temperature Control will send you only the best technician for air conditioner or furnace repair as well as all air conditioner & furnace replacement and boiler installation in Auburn Hills MI, Berkley MI, Birmingham MI, Bloomfield Hills MI, Center Line MI, Clawson MI, Clinton Township MI, Commerce Charter Township MI. Additional contact name - Tony Garrish. Award winning.
"We bought a "fixer upper" in Troy in the summer of 2018 and the entire HVAC system was 20+ years old. After doing a lot of research I decided I wanted an American Standard Furnace and AC system because consumer reports rated them as the most reliable brand. Tony was one of the few contractors that offered American Standard Products. I took bids from 5 different contractors for the furnace and hot water heater. Tony came out himself to look around and give the initial bid. He was very personable and was happy to answer all my questions. And I will tell you honestly I had a lot of questions. I meticulously researched Furnaces and Hot water heaters before I was ready to drop thousands of dollars. Tony emailed me back and forth 3 or 4 times answering questions before I finally awarded Custom Temperature Control the contract. Installation of the furnace and hot water heater was mostly problem free. I do give honest reviews so I will say there was one issue. When I brought this up to Tony, he came out himself the next morning to rectify it. 6 months later summer was approaching and it was time for a new AC system. Once again I did a lot research and took bids for several contractors. Once again Tony came out for more than an hour and went over my questions with me. Once gain he followed that with about 3 or 4 email exchanges providing answers to my detailed questions. And once again he was the lowest bid… by far. For an identical set of AC coils and compressor his bid was between $400 and $1,000 less than the other contractors. The other contractors had quality reviews on Angie’s list as well, but not as many total reviews as Tony. He also included a new a line, something the other contractors wanted to charge me additional money for (or use the old line which I read was not a safe bet). Installation of the AC system went smoothly. It’s clear to me Tony beats out his competitors on price, customer service, and customer satisfaction. One other thing that I like about Tony is that he offers multiple HVAC brands. Most places only offer 1 brand. Tony offers as many as 5 if I recall correctly. To me this says he puts the customer first because he is willing to offer a variety of choices instead of pushing one brand. I would recommend Custom Temperature Control to all my friends and family."
Jeffery S on June 2019

Lake Orion Plumbing, Heating & Cooling
Lake Orion Plumbing, Heating & Cooling
Customer service is our number one priority. Lake Orion Plumbing, Heating & Cooling (LOPHC) is has been keeping our customers comfortable for almost 40 Years. Lake Orion Plumbing, Heating & Cooling is committed to providing our clients with the best service at the best price. Our focus is honesty and fairness. We only recommend and perform services you truly need. LOPHC deals with quality vendors and suppliers to make sure any equipment we install is guaranteed to perform as expected. We guarantee your satisfaction every time. We want your business for life.
"Had an issue with our washing machine not draining. Problem was a bad lid switch. Dean from LOPHC was professional, courteous, and responsive and diagnosed and made the repair quickly. Price was completely reasonable. Definitely recommended and will use again in the future."
Brian R on December 2020
Customer service is our number one priority. Lake Orion Plumbing, Heating & Cooling (LOPHC) is has been keeping our customers comfortable for almost 40 Years. Lake Orion Plumbing, Heating & Cooling is committed to providing our clients with the best service at the best price. Our focus is honesty and fairness. We only recommend and perform services you truly need. LOPHC deals with quality vendors and suppliers to make sure any equipment we install is guaranteed to perform as expected. We guarantee your satisfaction every time. We want your business for life.
"Had an issue with our washing machine not draining. Problem was a bad lid switch. Dean from LOPHC was professional, courteous, and responsive and diagnosed and made the repair quickly. Price was completely reasonable. Definitely recommended and will use again in the future."
Brian R on December 2020

AppliancePartsPros.com
AppliancePartsPros.com
Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com
"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"
Ron R on October 2025
Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com
"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"
Ron R on October 2025
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