ABC 123 Maintenance, LLC

kers at a local hardware store to go over the materials needed for the job. Shortly after, the supervisor David arrived driving a white ABC 123 Maintenance truck to assist with selecting and purchasing the necessary materials. We personally purchased all the materials required for the project. We then proceeded to the house. Upon arrival, David inspected the property and shortly after informed us that they would not be performing the work. At that point, my wife had already paid a $3,200 deposit and had purchased all the necessary materials. The worker and David then left the property and did not return ever since. On October 10th, my wife reached out to the company to request a refund of the deposit and was told she would need to wait 30 days. Prior to November 10th, my wife left the country and instructed the company to issue the refund check to me. On November 10th, I followed up by calling both David and the company s office. David stated that he doesn t handle financial matters and directed me to contact the office, and the company owner or secretary will call me back. Unfortunately, no one answered or returned my call. As of November 13th, I still have not received a refund or any response. When I attempted to call the company s 800 number, I was informed few times that the number was no longer in service. Based on my experience, ABC 123 Maintenance has proven to be unprofessional and unreliable. I strongly urge others to be cautious when dealing with this company or its supervisor, David. If this matter is not resolved promptly, I plan to contact the Better Business Bureau, and local news outlets to make the public aware, as well as contact Michigan State Attorney General for assistance. The company did not have to wait for my wife s deposit, and we should not have to wait almost 3 months to receive our money back since, once the company refused to work on the project, the company should return the deposit to us immediately. If this issue continues to go unresolved, we will also be taking legal action against the company and/or possibly Angi to recover our losses including legal fees.

Dave did a great job with the door installation

**UPDATE**: Their "manager" Dave came to my house, admit that his guys did the job poorly, said he will make things right... and blocked my number. Stay away! I hired them to install an entry door. I asked the guy if he had epxerience before and he told me yes? it took them 8+ hours. the door does not close or open properly. I have called and left many messages.

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The tech was very personable, knowledgeable, and meticulous.

Excellent job! Dave from ABC 123 Pros came up with design, helped me pick out materials and completed project in a timely manner. I get so many compliments on my kitchen!! I would highly recommend this company for any home improvement projects!