Get matched with top chimney liner installation pros in Benton Harbor, MI

"Highly recommended this company to anybody who need a good job done Very professional Very polite"

"would recommend did a great job"

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Jim is quite the professional. He was prompt and explained the work to be done, how long it would take and the overall price. He met all my expectations. His helper was also polite and respectful. When the job was done you would have never known that he'd been there - he cleaned the area just as he found it. I would defintely hire him again."

"Vent caps placed on wrong vents. Boot for vent improperly repaired. Nails, Nails, Nails, everywhere! Flat tire due to nails. Salesman very helpful. Roofing supervisor had an attitude problem. Finally had to purchase a magnet and picked up many more nails after I was assured that everything was picked up."

"Excellent! They were present every day, worked all day. Very efficient, considerate, pleasant and knowledgeable. Very conscientious. Cleaned as they went with very little dust left after any chore. Will recommend them highly and will hire them again!"

"Had initial issues with communication through the customer portal causing a few missed appointments with their techs. Ended up coming out and fixing the issue well, offered an extended warranty on the roof, and smoothed everything over. Professional and quick once the scheduling was sorted out."

"Friendly yet professional. Outstanding results. Straight shooters who go above and beyond. Having my bathroom done next."

"very professional and helpful with the job. Collin was polite and explained what he was going to so and the job was performed in a timely manner. Thanks to Collin for a great job completed."

"The whole job went very smoothly. Derek was very professional, and came here to work. We have been searching for a local handyman to take care of projects around our new home, and we believe we found the right guy for the job. Will hire again! Did excellent work"