Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Integrity Carpet & Air Duct Cleaning logo

Integrity Carpet & Air Duct Cleaning

Carpets or Rugs - Clean at Home, Chimney or Fireplace Service, Carpets or Rugs - Clean Offsite,

About us

Integrity is more than a name for us, it’s a promise. We promise to stay true to our roots with honest, prompt and expert HVAC services from our skilled technicians. Our work is guaranteed 100% of the time. Although cleaning is what we live and breathe, we understand that you may have questions. As part of our commitment to integrity, we are happy answer any questions you might have along the way.

Business highlights

13 years of experience

Services we offer

Air duct cleaning and Dryer vent cleaning

Accepted Payment Methods

  • CreditCard
Reviews
4.466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
5%
3
9%
2
3%
1
6%
Showing 1-25 of 66 reviews
Judith C.
Jun 2021
5.0
Yes, I recommend this pro
very professional and helpful with the job. Collin was polite and explained what he was going to so and the job was performed in a timely manner. Thanks to Collin for a great job completed.

John B.
Sep 2020
1.0
$500
Did not clean up after himself, Did not cover any furniture or bother to tell me to shut down the system before he started. Claimed he left the shopvac back at the worksite. Seth was a nice enough guy but he didn't seem thorough. He seemed more interested about what I did for a living instead of the task at hand. I had to follow him around to make sure that everything was being done properly. For $500, I have to bust out my shopvac and clean up after the tech? 1/5.

Syed R.
Jul 2018
5.0
Yes, I recommend this pro
$682
Matt, did an excellent job.

Rickey S.
Jul 2018
5.0
Yes, I recommend this pro
$153
Very knowledgeable and professional. The tech was polite and asked me if I had any concerns or questions that were not addressed. Would highly recommend this company...A+++

Lynne H.
Jul 2018
1.0
$300
The technician was going to go through the window but then decided to go through the slider and ended up breaking the window well cover. He also drug in tons of wood chips and dirt all over and did not clean up when he was done. He left cut outs of metal in the basement. Three of them on the ground and I stepped on one and cut my foot. He did not seal up all the holes that he cut and left a huge pile of dryer lint in my brand new wood chips. And it seemed like the price kept going up and up and up for a place that’s under 800 ft.². The manager said they would call me to set up a time to come out and Properly seal the heat ducks and to clean up but nobody ever came out and nobody ever called
Response from Integrity Carpet & Air Duct Cleaning
"We apologize your experience with us was not satisfactory. We did reach out to you but were unsuccessful. We guarantee our work 100% so if we can make it right we would love to do so. Customer satisfaction is our number one priority and we want that for you."

Randolph L.
Apr 2018
5.0
Yes, I recommend this pro
$157
Clayton did a professional cleaning service in my home recently, he was very friendly and gave pertinent advice on how to keep my duct system clean.

Jane S.
Feb 2018
5.0
Yes, I recommend this pro
Integrity did an excellent job. Ducts were cleaned in a very efficient and unobtrusive manner.

Steven J.
Feb 2018
5.0
Yes, I recommend this pro
Went well, even cleaned our Dryer Vent which seemed to have a problem.

Jack M.
Dec 2017
5.0
Yes, I recommend this pro
$460
it went fine. a little messy

Mike B.
Dec 2017
2.0
Was told to be available between 8 and noon. Got a call at 12:15 that they were having scheduling problems. They asked if I could be available for an arrival between 1:00 to 2:30. I agreed. Agent arrived at 2:45. Agent told me that there would be a $49 fee since our house was on a slab. That was the first time I was aware of this fee and told the agent there should be some kind of compromise since I had waited since 8:00 this morning and they had basically consumed the entire day. Agent said he would work with me. He inspected the house and came to the conclusion that he was unable to clean the ducts since their equipment couldn't connect to our furnace. He did say that he would clean the dryer vent and and use some kind of disinfectant for our ducts which is normally a $129 service in itself for the price on Angie's list. I agreed. Agent then asked if I had a ladder he could use to enable him to clean the vent which sort of surprised me as I would think they would have the necessary equipment for such a service. None the less I got him a ladder to use. Disinfecting the furnace vents consisted of using a spray bottle of some type of liquid and spraying the furnace filter after showing him how to get to the furnace filter, and then going through the house and spraying each of the furnace vents in the rooms, and the cold air returns. The other thing that stuck me as odd was that our heart vents are mounted in the ceiling. He took his spray bottle and sprayed upwards, but it looked like to me most of the spray just fell to the floor. After this he picked up his stuff and left. I had to go out and retrieve my ladder and put it away. All in all I was not impressed. And if that's all that's involved with disinfecting a heating system for $129, I'm in the wrong business.
Response from Integrity Carpet & Air Duct Cleaning
"We apologize for the miscommunication. Homes are set up very differently and we never know what we will run into until we get there. You are never locked into anything which is why we offer you alternative ways to utilize your coupon. We guarantee our work 100% and would like to make it right with you. Please contact us."

Steve B.
Dec 2017
5.0
Yes, I recommend this pro
$500
Very well. We were satisfied. Worker was an extremely respectful and nice young man.

Richard B.
Nov 2017
5.0
Yes, I recommend this pro
$240
Very well ...

Zach H.
Nov 2017
1.0
$350
This is a scam being conducted by either Angie's List or "Integrity" Carpet & Air Duct Cleaning. Here's what happened: - I purchased the deal from Angie's List which indicated it was a $450 value. The average price of cleaning (according to Angie's List articles!) is around $300 - $500, so I figured this would cover it as my house is only 1500 sq ft. - They scheduled my appointment. Conveniently for over 30 days from the purchase date. I was not aware that this would cause me to be unable to be eligible for a refund, but clearly "Integrity" was aware as they automatically get the money after 30 days have gone by. - "Integrity" came out to my house and told me it was going to be an ADDITIONAL $250+ over what I had already paid. They counted vents and trunks multiple times to make it seem as though I had severely underpaid for my cleaning. - The person at my house encouraged me to not conduct the services if I thought it was going to be too expensive. He even told me that he had been out late the previous night and didn't really feel like doing the work anyways. - I contacted Angie's List support on the same day of the visit to ask for a refund of what I had purchased they told me that they could not honor a refund because it was past the 30 days and could not make an exception even after I told them my situation. I will probably never use Angie's List again, and I would highly discourage anyone from conducting business with either Angie's List deals or the company without "Integrity".
Response from Integrity Carpet & Air Duct Cleaning
"We apologize that you were unhappy with the price but your home was actually 2500 square feet and the deal included a dryer vent which was part of the savings price you are talking about. We only receive a small portion of profit from Angies list as they are our advertisers and this deal is fully explained in the fine print as to how it works and then repeated a second time when scheduling and then again a 3rd time upon arrival when we can go through and give an exact quote. We never pressure anyone and so that is probably why our technician didn’t want you to feel like you were going to “have” to have this cleaning done. You actually declined service from us and wanted to reschedule your appointment. So the work was never actually performed. We work really hard to please our customers and we guarantee our work 100%. You made your appointment during the peak of our busy season which is why you had to wait for your appointment. Again, we apologize on anything you were unhappy with on our part but we feel like this is a great deal and you were given every opportunity for us to come and clean the ducts. If you have further questions please call us."

Nomi K.
Nov 2017
1.0
Yes, I recommend this pro
$89
We shall see.

Suzanne F.
Nov 2017
5.0
$280
Read fine print or they have you over a barrel

Linda H.
Oct 2017
5.0
Yes, I recommend this pro
Clayton and Matt did a great job... very punctional, professional and friendly. They have great personalities and were very easy to talk with.

Judy B.
Oct 2017
4.0
Yes, I recommend this pro
$138
It was fine. I changed my order. When they came, they let me change something. They were delayed, by quite a while. They were supposed to come at noon or something and didn't get here until five. Otherwise, I thought they were fine, they were just delayed. What stuck out most is probably not something anyone else would like, it was two young guys, they were just funny, I don't know, they did what they needed to do, just funny. It probably would seem unprofessional to most people. Most people probably wouldn't like them. I don't feel like I'm a great person to give you feedback. They just seemed so young to me and I don't know what to say. They were eager to get there work done.

Leisa J.
Oct 2017
4.0
Yes, I recommend this pro
$200
Good and fast.

Shirley W.
Sep 2017
3.0
$270
worker seemed in a hurry. blew the dust setting near top of register all oh over the floors, He could have been more clean.

Vicki K.
Aug 2017
5.0
Yes, I recommend this pro
$375
Fine. The gentleman and his daughter who came to do the work were very nice.

R P.
Aug 2017
5.0
Yes, I recommend this pro
Great. Mark was a very informative technician. He did a great job explaining the process and an outstanding job overall.

Azure S.
Jul 2017
5.0
Yes, I recommend this pro
$230
I had trouble with getting this setup for my house but asked to change the address and they were very accommodating. I cannot express how nice it was to have everything moved around and make my mother happy. There was an extra fee for the sanitization but worth the extra money.

Paul C.
Jul 2017
5.0
Yes, I recommend this pro
No problems, arrived on time and did a great job!

Jack G.
Jul 2017
5.0
Yes, I recommend this pro
Great! Would use them again.

Stephanie M.
Jul 2017
5.0
Yes, I recommend this pro
Well coordinated
Showing 1-25 of 66

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Integrity Carpet & Air Duct Cleaning is currently rated 4.4 overall out of 5.

Integrity Carpet & Air Duct Cleaning accepts the following forms of payment: CreditCard

No, Integrity Carpet & Air Duct Cleaning does not offer free project estimates.

No, Integrity Carpet & Air Duct Cleaning does not offer eco-friendly accreditations.

No, Integrity Carpet & Air Duct Cleaning does not offer a senior discount.

No, Integrity Carpet & Air Duct Cleaning does not offer emergency services.

No, Integrity Carpet & Air Duct Cleaning does not offer warranties.