Get matched with top insulation pros in Windsor Mill, MD

"Ducts were sealed quite dramatically from the graph they provided. I am not seeing much savings on heating as I expected."

"Debbie showed up on time and seemed knowledgable about insulation. However she had a hard time answering my questions because she was overly fixated on price. That's not necessarily a bad thing but it got in the way of me really understanding the answers. When the quote came in it was very resonable but when i emailed with a follow-up question concerning warranties, the lack of record on Angies List (despite being in biz for 100+ yrs) and a sub-contractor she was going to use for an exhaust ventilation, she wouldn't put some of the answers in writing until after I committed to using her company. After reviewing all of the quotes we received we finally decided to take a leap of faith because she seemed knowledgable and the quote was fair. i emailed saying we wanted to move forward and asked if i could i now get the informatoin i requested in writing. Unfortunately it's now been 5 days so we are moving in another direction. I bet the company does quality work but it won't be with us.
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"Bob the owner helped me through the whole process from having the audit done on my home and did the insulation work as well. His crew was also polite and hard working, they got the job done when they said they would and I’m so pleased with the results ! My home is the same temperature on every level and my energy bill is lower then it’s ever been. Thank you Bob and your team I will definitely be referring you to my friends and family."

"Mark was very professional and thorough.  He inspected the attic and  provided strategies and suggestions for insulating and ventilating the attic - and he provided a written report.
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"They pointed out areas of air loss that needed to be covered or blocked and advised  more attic insulation which service they will provide. Their price offer seems reasonable.  I'm still crunching numbers.
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"Pilot Home Services did an excellent job with the insulation job. Explained everything throughly, cleaned up, and left everything as found. Very professional and went above expectations. Will definitely use again."

"We have the BGE Home protection program, so we have them come out in Fall to do a check-up on the heating system, and in the Spring to check-up on the A/C. They are always prompt, pleasant and professional. In the past we have had them repair the system and we area always happy with their work. The protection plan is well worth it - we had a water heater die and it was great that we could call BGE and have the problem fixed without having to pay thousands of dollars.
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"My home was very drafty.  During the consultation I was told that by insulating my heating and AC bills could be reduced by 40%.  This past winter was not cold enough to compare, but in the summer my air ran constantly and my bills were not reduced even 20%.  My interior walls have nail pops everywhere.
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"When getting a quote for my roof, which this contractor also replaced for me, I received a quote on residing the house, adding ventilated soffits, replacing the gutters, insulating the garage and the cantilevered area under my kitchen and master bath. After getting the roof completed with a ridge vent installed, I needed the soffits replaced for proper attic ventilation. I also had a pipe freeze that's located in the cantilever area under the master bath and wanted that properly inspected, insulated, and finished off. While doing all of this I decided to complete the package with new vinyl siding for ease of maintenance. Timothy provided a separate quote for the roof and siding jobs. I proceeded with both jobs.
Good contractors are always busy and Timothy's team took a few months to get to my job. I was not in a rush, although I did want it completed before winter. A few days before beginning work, Timothy arrived with his sub to inspect the siding and generate a bill of materials. They arrived on a Tuesday and completed work on Wednesday. Their team fixed a variety of problems and did a wonderful job, adding fixture boxes for my porch lights even though I forgot to ask, and adding an outside vent for my bathroom fans that I forgot to mention until mid-job. Everything looks great and was done to my satisfaction. Two issues came up during the job, one of which was addressed promptly by Tim and should not be an issue. The other concern will be addressed once winter arrives, if it becomes an issue. A bit of construction debris was left around the outside of the house but it was mostly cleaned up. Tim stands behind his work and I have no doubt that my house will look great, and most importantly perform better for years to come.
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"The busy office staff was friendly and professional. My calls and emails were promptly returned.
(We did have a minor communication snafu, which we were able to resolve.)
Our estimate was scheduled, and Jack came to our home to provide it.
He answered all our questions and left a detailed proposal. Once we signed and returned the proposal, the 2-day work was scheduled for 2 weeks out. A snowstorm delayed the start date one more week.

Day 1 -
Jason and Justin arrived on time. The first job was insulating some of our basement ceiling copper pipes to help them resist freezing. (One pipe had frozen and burst in February's extended cold snap. It was repaired by a plumber, thus the drywall repair.)
The second job was replacing the drywall.
It was suggested that I remove the stairwell art so they could bring in the sheet of drywall without harming the art.
After the drywall was done, they removed the debris.

After hearing that I was concerned about drywall dust that could result from tomorrow's sanding, Jason gave me a suggestion to minimize the amount of dust: turn off the heat during sanding, and open the windows.

Day 2 -
The workers arrived as promised.
The office called to make sure I was pleased so far, and that the work was going as planned.
The sanding of the drywall, of course, generated dust, but they considerately used a vacuum during sanding, which, combined with the open windows, greatly reduced the amount of dust in the air.
(I was understandably elated that this was the first drywall repair where I experienced no respiratory distress!)
There's another step before the actual painting begins (perhaps "sealing" the drywall?)
The ceiling was painted with paint we provided.

Jason and Justin cleaned up. The job was completed on time, beautifully done.

I would definitely hire Home Pro Roofing and Remodeling again: from the owner, to the office, to the contractors, it's clear that they care
about their customers' satisfsction.



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