"It went well. The locksmith arrived on time, was respectful, and showed expertise in the job. He made some helpful suggestions that simplified the work. I would recommend this firm for locksmith services and I would consider using them for handyman services."

"Responsive and on time. Locksmith was happy to slightly adjust the position of the lock for me after the initial installation."

"Update 4/8/15: I have changed my ratings for Price and Professionalism from B to A because I was contacted yesterday by Jim (Owner? / Manager?) at Sure Fit Security.  He had read my earlier review and noted that the technician had not fully followed protocol by not telling me in advance what the costs would be, and he offered a 10% discount on the work.  THIS, DEAR READERS, IS CALLED GREAT CUSTOMER SERVICE!!  My earlier comments were not really negative - I just expressed surprise at the final cost while at the same time acknowledging that I still considered it reasonable given the quality of the service and equipment.  The follow-up from Jim demonstrates that the value of using a company like Sure Fit Security, as well as the value of using Angies List and providing useful feedback in reviews.
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My real estate agent recommended this company. I found them on Angies List and they were local and well-reviewed.  I left a message via Angies List after hours and was promptly contacted the next morning.  They were able to schedule a technician to come to my house between 10am and 1pm.  The technician arrived shortly after 10am.  I was delayed, and he agreed to wait the 15 minunutes it was going to take for me to arrive. The technician was knowledgeable and professional, not overly friendly, but ok.
Per my request, all locks can now be opened with the same key.  I was surprised by the final cost, but I don't think it was unreasonable.  One door was locked and the key to unlock it had been lost, so there was a charge to pick the lock.  Another door had a cheap lock mechanism that could not be rekeyed to match the others, so that door knob and deadbolt had to be replaced.  $60 for a new doorknob is a little pricey (I bought a similar one at Home Depot for around $25) but I know that the quality was good.
In summary, the work was done promptly and profesionally and I am satisfied. The price was reasonable even though it was more than I anticipated.  I should have asked for an estimate beforehand. 
(Note: In the past my mother was scammed by a locksmith company, and while trying and failing to get her money back I did a lot of research and found that locksmith scams are a major problem.  I was pleased to see on the Sure-fit Security web site that they hold professional certifications and even warn against the danger of scammers.)
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"Josh called 30 minutes before appointment, gave his name and asked about services requested. He arrived on time and his car was marked with company signage. We discussed the job needed, he gave me the quote and was able to do the work the same day which saved me from having to take another day off from work. (I originally scheduled for an estimate and thought I would have to take another day off for the installation). The job took less than a hour. He swept up after the job. I was able to use the first time customer's 20% off coupon from Home Advisor's website, after the price he quoted. Josh was professional and efficient. I would hire Eagle Locksmith again whenever I need a locksmith."

"I do not typically write reviews but Locksmith downtown was excellent! They were incredibly responsive and solved my issue very quickly. They were very nice and professional and I would recommend their services to anyone!"

"Service and Timeliness was excellent. Also he was able to assist with complex locksmith issues."

"The locksmith technician Larry was right on time and did the required work within an hour. He is a pro at what he does and you could tell from his work ethos. Plus the Angie's List discount coupon was honored as well.
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".Chris  came to my house in about an hour after I called.  He assessed the situation and fixed the problem in about 20 minutes. 
The door latch was loose and extremely hard to open. He removed the latch, assessed the problem and had it in working order in a very short time.
   I have called on him in the past and highly recommend him to anyone who needs a locksmith.
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"The locksmith contacted me promptly and came right when he said he would. Very friendly."

"GREAT PLACE!  Two years ago, a neighbor recommended Baldino's when I wanted to change the locks on my home.  Their Clarendon branch performed that service (promptly and with great customer service!).  
This time, I needed to unlock a pricey suitcase that I inadvertently locked while I was changing the lock's combination.  I called the manufacturer first.  They suggested that perhaps a locksmith could do it, sparing me the $75 it would cost me to ship it to them for repair.  So, I called Baldino's main line, explained the problem, and they recommeneded Chris at the Landmark location.  They said he was one of their most experienced locksmiths, and they were sure he could handle this. And he did!  Took him only a few minutes. Both Chris and the colleague he was working with at the shop (part time, retired Pentagon guy) were very polite, friendly, answered my questions and didn't make me feel silly for accidently locking the suitcase!  I'd go back anytime.  I'll be sure to use them for any future needs.
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