Get matched with top foundation drain installation pros in Cecilton, MD

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Excellent customer service. Quick response. Friendly provider. Knowledgeable staff. Helped with our issue quickly and did not try to sell us something that wasn’t needed. Didn’t charge a fee since our issue required a simple fix, that we could do ourselves. Told us the supplies to buy and how to fix. I would highly recommend. And will contact again for any related issues. Thank you Always Waterproofing. "

"Very satisfied with work done Angie too pricey for me."

"Steven was very nice and easy to do business with very honest and gave me all kinds of options. Hard to find people like that nowadays just overall great quality people"

"Done Wrong Plumbing - Buyer beware. I had them do work at my 85 year old mother's house. Always ask them for a detailed estimate in advance with hourly rate, time estimate and cost for parts when applicable. They repaired a leak under the master stall shower and when completed the floor of the shower now flexes and makes loud noise both in the shower and throughout the first floor of the house. This was not happening prior to their work. When I addressed the issue they sent out a rude tech who said if it is not leaking then it is not their problem. They charged $892 to put a fernco rubber boot on and cut a hole in the drywall to access. Invoice stated $128 to cut the drywall and not replace and $764 for plumbing. I asked for hourly rate and they refused to provide. Believe me you will "breath much easier" by choosing an ethical and better qualified plumber. You have been warned."

"Quick, efficient, super communication, great cleanup. Highly recommend."

"Pete and his team did an outstanding job from the moment they arrived until the final clean-up. What a hard working team! Pete did a great job communicating with me prior to the job and updating me throughout the day during the job. We love our new roof and the quality job! We were impressed with the clean up...not a single piece of trash was left behind!! I would highly recommend Pete and his team for any roofing job and would be pleased to serve as a reference to any potential future clients of Spicer Brothers."

"If you’re considering 58 Foundations, do yourself a favor and stop right now. I cannot, in good conscience, recommend this company to anyone. Their complete disregard for accountability is infuriating. At first, things appeared to go smoothly, but the illusion of competence quickly disintegrated when it came time for the building inspection. The city inspector requires a letter from the project engineer verifying that the work is safe, sound, and compliant with code. 58 Foundations flat-out refuses to provide this basic validation of their work. Why won’t they stand behind their project? Are they hiding shoddy, substandard work? As a homeowner, I’m now saddled with the mess of an open permit and no resolution in sight. This is unacceptable. If a company won’t back their work with a simple letter, what does that say about their integrity—or lack thereof? Didn't expect this kind of run around from a well established professional firm, save yourself the headache."