"It went very well. Lal wore covid19 PPE and covered his shoes as not to soil my floors. He had to remove the toilet to unstop the drain pipe. He used an electric snake to clear the drain and replaced the toilet including re caulking. I'm very pleased."

"Service provider was able to explain why my drain was clogged and realigned my poorly designed drain pipes to improve for the future. Showed up on time and worked on this project right away."

"Excellent service. The technician (I am blanking on his name) was very professional. He looked at the issue (clogged drain), gave me a couple of options, we chose one, he proceeded with unclogging the drain and voila, no more issue. Thank you!"

When you need an emergency plumber in Baltimore, MD or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"A very nice contractor named Jeff Basham came to my home and did a thorough inspection of my problem. He informed me that products/services suggested by another company was not needed for my basement issue and showed me the leaking pipe that was actually causing the small mold growth. He informed me of future waterproofing needs of my home but confidently told me once the pipe was fixed and drywall was replaced, there would no longer be a problem. I will 100% call Jeff back when I have saved enough to get the waterproofing job completed."

"People don’t plan to have their water pipe burst. Seeing as it was -10 degrees today it’s no surprise ours did, despite every effort to make sure the water in the pipes were moving. I was at a doctors appt and walked in to water bursting out of the kitchen ceiling in buckets! My mother was looking where to turn off the main water with no success. When I got to it, water had been fishing for over 30 minutes! Oh, did I mention this occurred around noon today, which happens to be a Friday? My insurance said to see if I could get a plumber here today to expose the burst, take a pic to prove it’s due to a frozen pipe, then fix it. Of course I went straight to Angie’s List and saw this company was the highest rated near me and had great reviews. I called and spoke to the owner, Robert, and explained our situation. He was excellent! Knowing mine wasn’t the only pipe that burst, during this weather, I had no idea what their availability was. In spite of many similar issues, he made sure his guys could come over this afternoon. He was concerned about me having to wait for a water mitigation crew to come out and said he could take care of that too. Unfortunately, we’d already booked one with our insurance, who are coming out tomorrow. The guys came and they were WONDERFUL!!!! They went right to work, cutting open the drywall surrounding the bursted pipe. Took pictures for me so I could send it to my insurance company and fixed it in no time. They were perfect gentlemen. It didn’t take long to see how kind, down to earth, professional and mindful of my concerns. Ya know how uncomfortable it can be not knowing who is coming in your home. I felt so comfortable with them. Wound up joking around with them as though I’d known them for years. The two guys who came were Ivan Perez and E’Nedino Diaz. Not only did they fix the reason for which they came, they even fixed a few issues we had in our upstairs bathroom. They did so professionally and efficiently. I would have no hesitation recommending them to others. To me they were angels with their wings and halo’s hidden. ?"

"Within hours of putting in the request we had a new pump installed. The technician also corrected other issues he noticed as he was replacing the pump. Quick and efficient. Couldn’t be happier."

"Once in a blue moon a person may find a contractor with whom they truly want to work--a person who values honesty, has expert knowledge, takes pride in his work, is conscientious, fair and punctual. In addition to these fine qualities, John was gracious, considerate and willing to go the extra mile. He installed a top-of-the-line French drain in my basement, which included features not offered by many of his competitors. It was done in 3 days, to the exact specs he kindly sketched out in response to my questions. When a glitch arose with the backup pump, his employee returned to do a quick fix the same day. After many years and much higher estimates, I finally have a basement that I feel will stay dry even in the worst of weather. I am very grateful."

"A superior company. They follow through on their commitments. They have long time employees with great experience. BWN waterproofed our leaky basement about 10 years ago. No problems for almost a decade. After a recent weekend downpour we had water along one of the basement western storm-facing walls. We called and opened a service ticket with Gary. They called back in a little over a day and scheduled a repair at our convenience. Joe, a long time employee, very courteous, professional, and respectful, arrived on the job. He had reviewed our prior project and knew the property well. And it was a window well drain that had clogged. Luckily, it was easily unclogged and the problem was completely solved. We have always been pleased with the work and response of this locally owned business."

"Excellent work. The installation was completed in two days and the work area was thoroughly cleaned up. It has been a year since installation and the sump pump is working fine."