"The consultant was on time and had a lot of knowledge about window treatments that I plan to use in the future. I plan to use this company and consultant with the next widow project."
"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."
"I had a pleasant experience with my sales representative, Sade. She was friendly, honest, and thorough with her explanation of the blinds and the cost. I highly recommend her!"
Handyman with 30 years of DIY, renovation, repair, and remodel experience. I have fully renovated 3 houses, and built a 25-acre homestead from scratch including building cabins, decks, roads, barns, coops, water catchment, greenhouse, and gardens. I grew up on a farm and have a knack for understanding how mechanical things works. I have also assembled over 40 unique pieces of IKEA furniture for myself, family and friends, and love woodworking.\n\nI have the ability to do most home repair and improvement projects including: furniture assembly and repair, install or remove flooring, painting, baseboards, drywall repair, some appliance repair, replace outlets, install new lighting/fans, and toilets/faucet install.\n\nI have a truck and trailers to do demolition and junk hauling, garbage cleanup, landscaping, dirt work, tree trimming and pruning, small pressure washing jobs, and gutter cleaning.\n\nI will consider all jobs within 100 miles of metro Richmond.
"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."
"They came and installed the windows last October, and I have not been too thrilled with the quality of the windows. Bruce told me that I had a lifetime warranty, but was never given anything in writing. I was never show how to operate these windows as swell. As of right now, when you bring the window in to clean it, you have to be very careful so that the window does not fall off. One of the windows did actually fall off as one of the clips would not allow me to push the window up or down. I am now not able to operate that window without the window falling off. When they came back to inspect the work, I was told that they did not cap the base of that window correctly. Because the window was not capped correctly there is water coming in. They said they would cap the base of that window on my next install. They are coming back out today to fix the window that will not open without falling off and they said they will cap the base of the other window as well. Bruce told me that I would not be charged for any of these problems. When I spoke to the company they said there would be a charge as Bruce was no longer working there anymore. I feel very strongly that I should not be charged for the capping of the window that they forgot to cap."
"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."
"This is pretty much as good as it gets without having the designer come to your house. We received detailed recommendations for lighting, accessories, fabric types, window treatments, lots of good details in the recommendations. The actual remodel changed the room, but most of the recommendations still apply. I'm not sure about the prices of the items they recommend, but it does give you practical ideas for furniture you may already have or how to shop in a retail store, etc. "
"You know those contractors who never return your calls, don’t show up when they say they will, or push your project aside when a bigger one comes along? That is NOT Tilesmith. From my initial inquiry through the final stage of the project, they were the most responsive contractor I’ve ever encountered. Texts were answered within minutes. If I had a question or concern, it was addressed immediately. The quality of work was very good. They were dealing with a very old bathroom with misshapen walls and lots of quirks-the kind of bathroom in which you just want to do your business and get out. Tilesmith transformed it into clean, modern, polished-looking space with a heated floor that comforts & inspires lingering."
Common problems include broken latches, misaligned tracks, and worn seals. Regular inspection prevents major repairs.
Whether you need a permit to install a bay window depends on the project's scope. Replacing an existing bay window typically does not require a permit. However, if you are adding a new bay window, requirements can vary. Adding a new bay window to the front of your house usually requires a building permit, while adding one to the side or back of your house often does not. It's always best to check with your local municipality to confirm the specific requirements in your area. Additionally, if you live in a historic district, you should consult your neighborhood association to ensure your project complies with their construction guidelines. If you're unsure about the process, a professional can provide guidance.
Garden windows last about 15 to 30 years, depending on the materials, ongoing maintenance, and local climate. Fiberglass and wood windows tend to have the longest life spans as long as you keep up with cleaning, lubricating, and refinishing them. Make sure to inspect your windows about once a year for signs of trouble, like worn-out seals, frame damage, or cracks in the panes.
Casement windows are safer against intruders than double-hung windows because they are extremely difficult to pry open from the outside. However, if you’re concerned about young kids or pets, double-hung windows have safety features you might prefer. With double-hung windows vs. single-hung or casement windows, you can lock the bottom sash and open just the top sash to keep children and dogs or cats safe.
If your window well fills with water, first remove the water as soon as weather conditions allow, using a pump or wet/dry vacuum. If water has seeped into your basement, you may need to call a professional to assess the damage. Once the water has been pumped out of the well, check the drainage at the bottom of the well and clear out any blockages.
The Solomons, MD homeowners’ guide to window treatment services
From average costs to expert advice, get all the answers you need to get your job done.
When dressing a small window, you want to let in as much natural light as possible and avoid making a space look smaller. Here are 10 inspirational window treatment ideas for small windows—from blinds to shutters to patterns and colors.
Looking to buy custom window treatments or just looking for window treatment ideas? This home interiors expert shares 12 common types of window treatments.
Not all shades block out light equally. Some act as solar screens, blocking UV rays, while others completely block out the sun. From shades and curtains to blinds and shutters, here are some of the best window treatments to block out light.