Get matched with top playground equipment service pros in Saint Michaels, MD

"Justin was quick, professional and friendly. "

"Before I hired Mr. Reyes, we spoke in detail about what I expected. He agreed. What I got was a sloppy and unprofessional job. He rushed through my job in order to finish in one day as opposed to taking his time and doing a thorough and professional job. He was supposed to clean and restore the shower base, stall and frame. He painted over built up dirt in the shower base. Now, there are dirt stains showing through the paint and the base is so uneven and rough that if I stepped in the shower the bottom of my feet may get cut. Instead of cleaning the frame thoroughly, he painted over built up dirt and it looks terrible. He painted just the bottom of the frame with the wrong type of paint. He wasn't supposed to paint the frame at all. He painted the drain as opposed to removing, cleaning and replacing it after the paint dried. His caulking job is uneven and lacks consistency. He left paint on the shower head and light fixture in the ceiling. He was supposed to replace the door henges, light switch and electric socket. He didn't. He painted part of the door frame and left the other parts unpainted. He didn't smooth out the vanity before painting leaving it looking a mess inside and out. He left paint on the vanity door henges. He left running paint in spots and paint droppings in the window seal. He painted parts of the window frame that did not need to be painted and it's sporadic and sloppy. He didn't prep the walls before painting (as discussed) leaving the walls uneven and bumpy. He did a mediocre job cleaning the shower tiles. He did a good job cleaning the shower glass, installing the quarter round and covering the base of the vanity with a special adhesive paper. Another contractor installed the flooring and new toilet. After he finished the job, Mr. Reyes sent me a very nice video that made everything look beautiful. I told him I'd have to see the work in person because videos can be deceiving. When I saw what he did, I was very upset. I contacted him about my concerns and he returned on November 13th. I pointed out all of my complaints about this work. He asked me what I would pay for the job as is. I asked "You mean you aren't going to fix this?" He said no to fixing his work. I told him I'd pay $500. He said no to the $500 and said he was going to his truck to call some people. I considered that statement to be a threat. He sat in his truck for a while and I wasin my vehicle on the phone with an Angi representative when he walked up behind me a took a photo of my vehicle's license plate. I considered that to be another threat so I took photos of his license plates. Then he sent me a text instructing me to send the $500 via Zelle right now. He sent me a couple other messages about the $500. I told him I had to file a report with Angi and figure out how much it going to cost me to correct his work. Evidence that he knew he did a terrible job is that he refused to fix his work and the fact that he was willing to accept less than half of agreed upon amount of $1150. Two contractors came out and told me how unprofessional Mr. Reyes work is. One contractor quoted me a price of over $3000 to correct his work and do the job right. His final message to me was very munipulative and he ended it with "Don't make me think you're a bad person." Another threat. I didn't respond. Mr. Reyes' sloppy and unprofessional work caused a delay in my project."

"A pleasant experience from beginning to end. Russel - aka Swing Set Man - was highly responsive, professional. and accommodating, and you can tell he's a master of this art form of swing set installation. I ordered the Gorilla Navigator swing set, which I was going to buy off the Gorilla website. I'm glad I reached out to Russel first, as he found the exact one I wanted on Bed, Bath, and Beyond's website (who knew they were still in business) for $500 less. Tragically, Gorilla forgot a key accessory box when they shipped, but Russel has connections and, if not for the fact I already reached out, he would've been able to procure that box for me. As a result of the delay, I missed the installation date, but again Russel accommodated, coming out on a Sunday morning in the high 20s in March to put the play set together. He knocked the whole thing out in less than five hours. He told me that Gorilla forgot the hardware for the monkey bars (sigh), but not to worry he brings his own and had no trouble getting it installed. He even ensures the swing set is level with his own wooden blocks and secures the swing set properly from tipping. Not a board or screw out of place (and I looked). I almost wish I had another swing set for him to install because the experience was so awesome. He's highly responsive and knows what he's doing (check out his Instagram), and his rates are nearly identical to what you'd pay Gorilla if you had them install. Highest recommendation, do not hesitate to have him build your child's swing set the right way."

"Excellent! Fast and professional and polite!"

"Installer completed in one day, despite having to work almost 15 hours. Did a great job."