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Oxi Fresh of Columbia Carpet Cleaning
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,
About us
All Oxi Fresh Employees are highly trained full-time technicians, specializing in Commercial and Residential Carpet & Upholstery Cleaning. We do not use independent contractors. All employees are highly trained and taught not only how to do a great job cleaning, but also how to leave your home - nice and neat when we leave. We wear shoe covers and put down tarps/towels on your hardwood floors. You wont be left with a mess to clean up afterwards like many other subcontractors. If you are looking for a commercial cleaning job to be done - we work 7/24 to serve our commercial customers. We have a large crew, so we can 'get in and get out' as soon as possible. Carpets are typically dry in 1-2 hours, which gives us the ability to clean doctors offices, restaurants and large office buildings without disrupting your business. We accept checks and major credit card. Payment is due at the time of service.
Business highlights
15 years of experience
Services we offer
Commercial and residential DEEP and maintenance Carpet Cleaning, Tile and Grout and Upholstery Cleaning. Check out our reviews - they are the best in Baltimore!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.81,373 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 10% | ||
| 3% | ||
| 1% | ||
| 1% |
Showing 1-25 of 1373 reviews
Nicholas H.
Nov 2022
It was great
Joan U.
Aug 2022
Arrived on time as indicate, explained everything. Did a great job, very happy with the results.
Benjamin G.
Apr 2022
They did everything we requested and arrived right on time. Great service.
David F.
Oct 2021
Great price. They came early and did a wonderful job!
Pat S.
Aug 2021
Nice results and they went the extra mile and did 2 runners for free.
Jack L.
Mar 2021
Bought a new house and needed the carpets in the bedrooms, hallways, and stairwells cleaned. They did a fantastic job, very thorough, the carpet looks and smells great.
BARBARA L.
Nov 2020
Excellent. He was very thorough. Polite and personable, too. I loved that the carpet was clean but not soaking wet when he finished.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for choosing Oxi Fresh and for leaving us such a great review. We take pride in our work and we are proud to be so highly rated. We look forward to cleaning for you again soon."
Par M.
Oct 2020
Very professional. Explained process cleaning. Will hire again.
Response from Oxi Fresh of Columbia Carpet Cleaning
"We never get tired of hearing that we did a great job. Thank you for taking the time to review our company."
Anika W.
Oct 2020
good.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for the great review - it means a lot to us. We are thrilled that you are happy with our service. We look forward to cleaning for you again soon."
Tara L.
Sep 2020
My carpets look great and Phillip, who performed the service, was professional and courteous.
Response from Oxi Fresh of Columbia Carpet Cleaning
"We are thrilled that you are happy with our service. Please tell your friends and family about Oxi Fresh. Thanks!"
Florice S.
Aug 2020
It went fantastic! A reasonable price, very professional. Treated the high traffic area and made the whole carpet look brand new!
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thanks for the great review. We take pride in our work and always strive for an "A" rating. We hope to clean for you again soon."
Danielle E.
Jun 2020
Ken did an amazing job on our carpets! We needed a refresh after a tenent moved out and the carpet looks brand new!! Thank you!! Oxi Fresh is the best process and Ken the owner is a great guy!! Responed to my request with in an hour!!
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you, Thank you, Thank you. We greatly appreciate you taking the time to review our company. We take reviews very seriously. Thanks again, we love our customers."
Lucretiu P.
May 2020
The personnel was courteous, nice, and did its job with diligence, but I think there is a problem is with their cleaning system. They put some detergent and a machine is fluffing the carpet. If the carpet is so and so, in the end it will look cleanish, but all the dust, dirt, and the newly added detergent are left in for you to beath in.
Response from Oxi Fresh of Columbia Carpet Cleaning
"I think we have a misunderstanding. Our cleaning system does remove all detergent and dirt and we take it with us. We will reach out to this customer immediately and re-clean their home."
Marian W.
Mar 2020
Excellent job! Carpets dried in about an hour. The nap of the carpet looks brand new. I will use this carpet service again.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for taking the time to review our company. We take great pride in our service and strive to do a great job every time. We look forward to cleaning for you again soon."
Matt W.
Jan 2020
Contacted the company and within 24 hours they scheduled a cleaning for later that week. A crew of 2 showed up on time and cleaned 3 rooms. The quality of the work was excellent and left the carpets looking and smelling great. Would definitely hire again.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for the great review. We take pride in our work and it shows in our reviews. We are proud to be the top rated carpet cleaner on A.L. Thanks again, we look forward to cleaning for youa gain soon."
Thomas C.
Sep 2019
Great! They are always very efficient.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thanks for the great review. We take pride in our work and do our very best to make all customers, customers for life. Thanks Again."
ALEX H.
Aug 2019
The technician, Eric, was right on time. He was courteous, professional and efficient. He offered some extras but didn't push them.
Response from Oxi Fresh of Columbia Carpet Cleaning
"We are very blessed to have Eric working for us. He is a true asset to our company. We are thrilled you are happy with our services. We look forward to cleaning for you and your friends again soon."
Aileen K.
Aug 2019
I asked where is your truck? Instead of your car. We have a carpet shampooer machine.
Response from Oxi Fresh of Columbia Carpet Cleaning
"We will reach out to you today. We have trucks and our machines are NOT shampoo machines. They weight 44 lbs, cost over $3,000 each. I Don't understand this review. I will figure out what is wrong."
Tammy W.
Jul 2019
Very dissatisfied. Worker came unprepared. no equipment - said it was broken so didn't have equipment to do it correctly. he said that he could do it by hand which I wasn't confident that it would work out which it did not. He proceeded to do on knees with rags/paper towels. Still stained and dirty. I took this long to respond with my review but decided I really should do so for others to know what to expect. Oxi does a nice job on furniture cleaning and carpets but not tile grout.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Ms. [Member Name Removed], Thanks for your review - I'm shocked to see this review. I will reach out to you today. This service was more than a year ago, if I known there was an issue - I would have solved the problem immediately. I'll make this right. Earl"
Charles M.
Jun 2019
The tech came on time and was very professional. The carpets were cleaned to my satisfaction. I would hire again.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for the great review. We are glad you were happy with the results. Please tell your friends and family about Oxi Fresh Carpet Cleaning. We are very proud to have the best reviews on this site. Thank you for your business and we look forward to cleaning for you again soon."
Patricia G.
May 2019
The technician showed up on time and was very courteous and professional. I had scheduled to clean 3 areas, consisting of 2 bedrooms and a small hallway. I was disappointed that the Company had not explicitly stated the square footage equivalent for an area and my job was determined to be more than 3 areas. I therefore decided to have only the bedroom carpets cleaned to meet the 3 area equivalent. The technician did an excellent job and the carpets looked great.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for taking the time to review our company. We strive for an "A" rating every time. Angie's List requires us to list number of rooms and total square footage on our advertising. Our $99.00 special is an exceptionally low price. I'm sorry for the confusion and will see if we can get the language changed. Thanks"
Carol M.
Mar 2019
They did a good job cleaning a few rooms of carpeting.
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thanks for the great review. We take great pride in our work. All of our techs are highly trained, both on our cleaning methods and how to treat our customers. We serve the entire Baltimore area and look forward to cleaning for you again."
Patricia J.
Oct 2018
great awesome customer service. very pleased with result
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for taking the time to review our company. We are very thankful for our customers and do our best to make everyone happy. Please tell your friends and family about Oxi Fresh. Thanks again, Earl"
Sharon B.
Oct 2018
Excellent job.There was a misunderstanding and I was very please with the manager professionalism second to none.
Response from Oxi Fresh of Columbia Carpet Cleaning
"We never get tired of hearing that we did a great job. Thanks for giving us feedback. We truly valuable our customers. We service the entire Baltimore area and clean carpet, Tile and Grout and upholstery. Thanks again!"
Rodney U.
Oct 2018
Went very well; no complaints or issues. I would use again
Response from Oxi Fresh of Columbia Carpet Cleaning
"Thank you for the great review. We strive for an "A" review every time. Our techs are highly trained and take pride in making all of our customers happy. Please tell your friends and family about Oxi Fresh Carpet Cleaning."
Licensing
State Contractor License Requirements
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FAQ
Oxi Fresh of Columbia Carpet Cleaning is currently rated 4.8 overall out of 5.
Oxi Fresh of Columbia Carpet Cleaning accepts the following forms of payment: CreditCard
Yes, Oxi Fresh of Columbia Carpet Cleaning offers free project estimates.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer eco-friendly accreditations.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer a senior discount.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer emergency services.
No, Oxi Fresh of Columbia Carpet Cleaning does not offer warranties.