
Get matched with top basement remodelers in Saint Charles, MD
There are 56 highly-rated local basement remodelers.
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Verified Reviews for Basement Remodel pros in Saint Charles, MD
*The Angi rating for Basement Remodel companies in Saint Charles, MD is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Basement Remodel needs.
*The HomeAdvisor rating for Basement Remodel companies in Saint Charles, MD is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Basement Remodel needs.
Last update on October 04, 2025
Find Basement remodelers in Saint Charles

RC Home Renovation
RC Home Renovation
LICENSED & INSURED 20+ YEARS EXPERIENCE PROUDLY SERVING VIRGINIA, MARYLAND, & THE DC METROPOLITAN AREA HOME REMODELING: ADDITIONS, MAJOR HOME REPAIRS, BATHROOM REMODELING, KITCHEN REMODELING, MAJOR RENOVATIONS- MULTIPLE ROOMS PAINTING: INTERIOR & EXTERIOR PAINTING AND MUCH MORE YOU NAME IT!!
"I contacted RC Home Renovations to repair the soffit on our front porch. Richard came out to review the work and provided me a quote via email which I agreed to and signed. I was told that the work would be completed on a Saturday (July 17th) which was 11 days away from the date of the signed contract. I received a text around 8am Saturday morning (THE MORNING OF!) stating that they couldn't locate the plywood for the soffit so they have to order it but its not coming in until the following week. I text Richard the following Wednesday asking for an update....no response. I followed up with another text the following Monday...no response. I never heard anything back so I hired someone else to complete the job which is being completed as I type this."
Gustavo B on July 2021
LICENSED & INSURED 20+ YEARS EXPERIENCE PROUDLY SERVING VIRGINIA, MARYLAND, & THE DC METROPOLITAN AREA HOME REMODELING: ADDITIONS, MAJOR HOME REPAIRS, BATHROOM REMODELING, KITCHEN REMODELING, MAJOR RENOVATIONS- MULTIPLE ROOMS PAINTING: INTERIOR & EXTERIOR PAINTING AND MUCH MORE YOU NAME IT!!
"I contacted RC Home Renovations to repair the soffit on our front porch. Richard came out to review the work and provided me a quote via email which I agreed to and signed. I was told that the work would be completed on a Saturday (July 17th) which was 11 days away from the date of the signed contract. I received a text around 8am Saturday morning (THE MORNING OF!) stating that they couldn't locate the plywood for the soffit so they have to order it but its not coming in until the following week. I text Richard the following Wednesday asking for an update....no response. I followed up with another text the following Monday...no response. I never heard anything back so I hired someone else to complete the job which is being completed as I type this."
Gustavo B on July 2021
Long Home Products
Long Home Products
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."
Kathy B on June 2025
With over 70 years of experience in home improvement, Long Home Products is the industry-leading company you can trust to give you peace of mind. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We are experts in all aspects of roofing, bathroom, window and door projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."
Kathy B on June 2025

JW Home Improvement
JW Home Improvement
JWHI provides world-class customer service with consistent and superior workmanship. We strive to be the trusted market leader in the home improvement industry. Proudly, we are Super Service Award Winner for over a decade, and we plan to keep that streak going! Contact us today to discuss your next handyman or remodeling project. Our mission is to provide you with a happy home improvement experience!
"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."
Stephen B on July 2025
JWHI provides world-class customer service with consistent and superior workmanship. We strive to be the trusted market leader in the home improvement industry. Proudly, we are Super Service Award Winner for over a decade, and we plan to keep that streak going! Contact us today to discuss your next handyman or remodeling project. Our mission is to provide you with a happy home improvement experience!
"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."
Stephen B on July 2025

Willis Builders Inc
Willis Builders Inc
General contractor servicing Montgomery County and parts of Washington DC. Willis Builders is a family owned and operated company, that specializes in additions, kitchen, bathroom and basement remodeling. Our team is skilled in all aspects of residential construction. Willis Builders has built a business on honesty, dedication and hard work. Our goal is to make your renovation dream come true! Contact us today to schedule a free estimate.
"Excellent work. Very happy with the results."
Jon A on May 2025
General contractor servicing Montgomery County and parts of Washington DC. Willis Builders is a family owned and operated company, that specializes in additions, kitchen, bathroom and basement remodeling. Our team is skilled in all aspects of residential construction. Willis Builders has built a business on honesty, dedication and hard work. Our goal is to make your renovation dream come true! Contact us today to schedule a free estimate.
"Excellent work. Very happy with the results."
Jon A on May 2025

DMV Kitchen & Bath Inc
DMV Kitchen & Bath Inc
DMV Kitchen and Bath Inc is a family owned and operated Full Service General Contractor specializing in Kitchen & Bathroom Remodeling and Design/Build Services. We ensure a high quality finished product with flexible and attentive service at a competitive price. We pride ourselves on having the ability to make our clients visions come to life with great design ideas and execution. Showrooms: Chantilly, (VA) (703) 657-0997 and Gaithersburg, (MD)
"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"
Boswell S on July 2025
DMV Kitchen and Bath Inc is a family owned and operated Full Service General Contractor specializing in Kitchen & Bathroom Remodeling and Design/Build Services. We ensure a high quality finished product with flexible and attentive service at a competitive price. We pride ourselves on having the ability to make our clients visions come to life with great design ideas and execution. Showrooms: Chantilly, (VA) (703) 657-0997 and Gaithersburg, (MD)
"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"
Boswell S on July 2025

Home Breakthrough LLC
Home Breakthrough LLC
Home Breakthrough is a local, family owned home remodeling business. Francisco and Honika Victoriano, combine old-word craftsmanship with contemporary building techniques to create extraordinary new living spaces. They take great pride in the home renovation work they do. The remodeling contractors at Home Breakthrough have a strong reputation for delivering high quality construction and home renovation projects, working with diligence and honesty. The Victorianos have built their remodeling business & reputation over the years by providing excellent work at highly competitive prices. 14-15 workers. Cost is determined by the job. Free design consultations. No travel charges. No service charges. May contact through email. Award winning .
"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"
Scott A on March 2025
Home Breakthrough is a local, family owned home remodeling business. Francisco and Honika Victoriano, combine old-word craftsmanship with contemporary building techniques to create extraordinary new living spaces. They take great pride in the home renovation work they do. The remodeling contractors at Home Breakthrough have a strong reputation for delivering high quality construction and home renovation projects, working with diligence and honesty. The Victorianos have built their remodeling business & reputation over the years by providing excellent work at highly competitive prices. 14-15 workers. Cost is determined by the job. Free design consultations. No travel charges. No service charges. May contact through email. Award winning .
"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"
Scott A on March 2025

My Kitchen & Bath
My Kitchen & Bath
Vienna Showroom: 112 Church St. NW. Vienna, VA 22180 - Phone: 703-537-0857 Herndon Showroom: 285 Sunset Park Dr. Herndon, VA 20170 - Phone: 703-429-4323 https://mykitchenandbath.com/ Since 1994, My Kitchen and Bath has created some of the most exciting kitchens and bathrooms in the Washington, D.C. region. We are located in Herndon and Vienna. We offer the finest custom cabinetry designed to your exact specifications. We are dedicated to meeting and exceeding your every expectation. Custom kitchen and bath projects require great attention to detail. Your kitchen or bath project is planned to the utmost precision and realized by some of the finest and most experienced installation professionals in the business. Our talented designers see your project through from start to finish supervising the contractor throughout the installation phase. For more information, request a brochure or make an appointment email us or call 703-429-4323
"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"
Brenda N on January 2025
Vienna Showroom: 112 Church St. NW. Vienna, VA 22180 - Phone: 703-537-0857 Herndon Showroom: 285 Sunset Park Dr. Herndon, VA 20170 - Phone: 703-429-4323 https://mykitchenandbath.com/ Since 1994, My Kitchen and Bath has created some of the most exciting kitchens and bathrooms in the Washington, D.C. region. We are located in Herndon and Vienna. We offer the finest custom cabinetry designed to your exact specifications. We are dedicated to meeting and exceeding your every expectation. Custom kitchen and bath projects require great attention to detail. Your kitchen or bath project is planned to the utmost precision and realized by some of the finest and most experienced installation professionals in the business. Our talented designers see your project through from start to finish supervising the contractor throughout the installation phase. For more information, request a brochure or make an appointment email us or call 703-429-4323
"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"
Brenda N on January 2025

Us Granite Marble inc
Us Granite Marble inc
US GRANITE MARBLE INC. was established in 2009 and is now one of the largest full-service kitchen and bath stone fabricators in the area. Over the last 15 years we have proudly served the DMV area and beyond. From commercial, residential, and even government jobs we have thrived in them all. We specialize in kitchen remodeling, kitchen countertops, bathroom remodels/countertops, bar remodeling/countertops, mosaic tiles, knobs and pulls, flooring, as well as cabinetry. We have over 500 slabs on site to see in person to help you with your selections. We have a wide range of quartz, marble, granite, and quartzite, and soapstone's on site. Our staff is widely trained in customer service, installations, as well as fabrication, and repairs. US GRANITE MARBLE INC. proudly works with contractors as well as homeowners. We can truly help to make your construction dreams a reality. We have 7 different cabinet manufacturers that we are licensed to sell, install, assemble, as well as deliver. We have over 300 mosaic tiles to choose from, we can also do a stone countertop full height backsplash for your next project. We carry multiple brands, styles, and colors of waterproof vinyl laminate flooring as well as ceramic/porcelain tiles for your everyday needs as well. We have access to over 50 types of sinks such as porcelain/ceramic, fire clay, stainless steel, under mounts, farm sinks, and even top mounted sinks. We also specialize in fireplace surrounds, hearths, and even the cutouts for electric fireplaces mounted into the stone. The sky is the limit when it comes to our designs and installs. Call us today 301-328-3678 and we can get you set up for a free at home measurement to help you get your next dream project a reality. Specializing in Residential and Commercial Quartz, Granite, Marble, Cambria Quartz, Silestone, Zodiaq, Caesarstone Countertops fabrication and installation. Easy Steps to your dream granite transformations...
"Overall, I would say I'm 80 percent satisfied with the work performed by US Granite Marble Inc. It appears that they order one slab for my kitchen job, but it was not enough. One kitchen cabinet was moved to compensate for one countertop not being long enough. As a result, it exposed a little more than a half inch of sheet rock that had never been painted and a gap in my floor tile that had originally been covered with the bottom cabinet molding. Upon completion, they moved my refrigerator over to cover this imperfection. I was asked whether they could bring the large slabs through my garage instead of the front door. I have a pantry connected to my garage...so there is a pantry door and a garage door. Working in my office I noticed a large fly come into the room and when I went to the kitchen they had both the garage door and pantry door open letting in not only bugs but heat from outside on a high humidity day. I closed the pantry door and as long as I was in the kitchen they would close the door behind themselves. After they left for the day, I noticed that my air condition was not cutting off as usual. Checking the thermostat, I realized that they had dropped the temperature in my house to compensate for them leaving both doors open. The next day the owner stopped by to view and address my concerns. He tried to make what appeared to be excuses for the movement of my cabinet. He stated "I'm noy saying they moved the cabinet, but if they did, I'll find out why. Now the owner is the one who measured my kitchen project and if he had noticed and/or seen the gap I believe he would have noted it or brought it to my attention that his company would not be liable for this discrepancy. It's been a week, and the owner has not followed up with me to resolve this issue."
Michael W on July 2025
US GRANITE MARBLE INC. was established in 2009 and is now one of the largest full-service kitchen and bath stone fabricators in the area. Over the last 15 years we have proudly served the DMV area and beyond. From commercial, residential, and even government jobs we have thrived in them all. We specialize in kitchen remodeling, kitchen countertops, bathroom remodels/countertops, bar remodeling/countertops, mosaic tiles, knobs and pulls, flooring, as well as cabinetry. We have over 500 slabs on site to see in person to help you with your selections. We have a wide range of quartz, marble, granite, and quartzite, and soapstone's on site. Our staff is widely trained in customer service, installations, as well as fabrication, and repairs. US GRANITE MARBLE INC. proudly works with contractors as well as homeowners. We can truly help to make your construction dreams a reality. We have 7 different cabinet manufacturers that we are licensed to sell, install, assemble, as well as deliver. We have over 300 mosaic tiles to choose from, we can also do a stone countertop full height backsplash for your next project. We carry multiple brands, styles, and colors of waterproof vinyl laminate flooring as well as ceramic/porcelain tiles for your everyday needs as well. We have access to over 50 types of sinks such as porcelain/ceramic, fire clay, stainless steel, under mounts, farm sinks, and even top mounted sinks. We also specialize in fireplace surrounds, hearths, and even the cutouts for electric fireplaces mounted into the stone. The sky is the limit when it comes to our designs and installs. Call us today 301-328-3678 and we can get you set up for a free at home measurement to help you get your next dream project a reality. Specializing in Residential and Commercial Quartz, Granite, Marble, Cambria Quartz, Silestone, Zodiaq, Caesarstone Countertops fabrication and installation. Easy Steps to your dream granite transformations...
"Overall, I would say I'm 80 percent satisfied with the work performed by US Granite Marble Inc. It appears that they order one slab for my kitchen job, but it was not enough. One kitchen cabinet was moved to compensate for one countertop not being long enough. As a result, it exposed a little more than a half inch of sheet rock that had never been painted and a gap in my floor tile that had originally been covered with the bottom cabinet molding. Upon completion, they moved my refrigerator over to cover this imperfection. I was asked whether they could bring the large slabs through my garage instead of the front door. I have a pantry connected to my garage...so there is a pantry door and a garage door. Working in my office I noticed a large fly come into the room and when I went to the kitchen they had both the garage door and pantry door open letting in not only bugs but heat from outside on a high humidity day. I closed the pantry door and as long as I was in the kitchen they would close the door behind themselves. After they left for the day, I noticed that my air condition was not cutting off as usual. Checking the thermostat, I realized that they had dropped the temperature in my house to compensate for them leaving both doors open. The next day the owner stopped by to view and address my concerns. He tried to make what appeared to be excuses for the movement of my cabinet. He stated "I'm noy saying they moved the cabinet, but if they did, I'll find out why. Now the owner is the one who measured my kitchen project and if he had noticed and/or seen the gap I believe he would have noted it or brought it to my attention that his company would not be liable for this discrepancy. It's been a week, and the owner has not followed up with me to resolve this issue."
Michael W on July 2025
SWS Contracting & Management
SWS Contracting & Management
SWS Contracting and Management, LLC was established in 2010 and is a general contractor offering construction services in terms of Site Analysis, Feasibility Studies, Preliminary Design Studies, Permit/Zoning Applications, etc. We handle various industrial, distribution, manufacturing, office retail, recreational, healthcare, and commercial projects in DC, Maryland, West Virginia, and Virginia markets.
"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."
Denise B on November 2024
SWS Contracting and Management, LLC was established in 2010 and is a general contractor offering construction services in terms of Site Analysis, Feasibility Studies, Preliminary Design Studies, Permit/Zoning Applications, etc. We handle various industrial, distribution, manufacturing, office retail, recreational, healthcare, and commercial projects in DC, Maryland, West Virginia, and Virginia markets.
"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."
Denise B on November 2024

River View
River View
At River View, our renovations stand out through a seamless blend of comprehensive services, an expert team, and customized solutions tailored to each client’s needs. We pride ourselves on quality assurance, proactive communication, meticulous attention to detail, and timely project completion—all driven by our unwavering commitment to customer satisfaction. Let us bring your vision to life—request a quote today and experience the River View difference.
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
Brian M on April 2025
At River View, our renovations stand out through a seamless blend of comprehensive services, an expert team, and customized solutions tailored to each client’s needs. We pride ourselves on quality assurance, proactive communication, meticulous attention to detail, and timely project completion—all driven by our unwavering commitment to customer satisfaction. Let us bring your vision to life—request a quote today and experience the River View difference.
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
Brian M on April 2025
The Saint Charles, MD homeowners’ guide to basement remodels
From average costs to expert advice, get all the answers you need to get your job done.
An unfinished basement has a lot of potential for a family room or guest suite. So how much does it cost to finish a basement? Read on for all cost factors.
- •
Discover the cost to finish a basement laundry room. Learn about average prices, key cost factors, and tips to budget your basement laundry remodel.
A basement remodel can often cost as much as adding another room. However, homeowners should consider the usefulness and ROI of a remodel.
A finished basement adds valuable living space to your home. Learn how much value a finished basement adds to your home and what affects your return on investment.
If your home’s basement is forgettable, consider turning it into a place you’ll love to showcase instead. Try these cellar renovation ideas at your home.
Discover the pros, cons, and what it takes to turn a crawl space into a basement to add functional space and increase your home's value.
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