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"Excellent work. Very happy with the results."

"Awful, awful experience. A true nightmare. They charged tens of thousands of dollars and messed up basically every aspect of our bathroom remodel. Given multiple opportunities to fix their problems, they did not. Extremely sloppy, low quality work. The work on the bathroom was clearly done by someone who has never seen a bathroom or used one, much less built one before. The shower leaks, the tile was so crooked and bumpy it had to be ripped out twice, the radiators were badly reinstalled and dripped water down through the floors into to kitchen below, the walls and ceilings they built are not straight or square, the sink handles immediately fell off, they caused a $1000 plumbing clog and our basement to flood with sewage by flushing construction debris down our toilet. Instead of replacing pipes, they kept the old pipe which we had asked them to replace, and then tried to hide and cover it up. They would also show up unannounced and let themselves into our home on days when they had not told us they would be coming or that we were supposed to expect anyone to be in our house. So on multiple occasions I would hear an unexpected noise and I'd look over and see someone in my house who I had never seen before in my life. And every time we raised an issue to them, they either ghosted us or tried to convince us it was fine and that their work had been done correctly. I have pictures to document all of these issues. I will never let anyone from DMV enter my house again and I will tell everyone I can to never do business with this company. Scammers, liars, incompetent, I hope they go out of business."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"I just had Potts Brothers redo my bathroom and basement, and honestly, they killed it. The whole process was super easy, and the results are amazing. Youssef and Peter were awesome to work with. Youssef helped me figure out the design and had some great ideas that made everything look even better than I imagined. Peter oversaw the work and together with omar and the rest of the team, and they made sure everything was done right and on time. The bathroom is now my favorite part of the house—it’s modern, functional, and just looks so good. The basement went from being a storage dump to a space I actually want to hang out in. The quality of the work is really solid, and you can tell they care about the little details. What I really appreciated was how communicative they were. Youssef and Peter kept me in the loop the whole time, answered all my random questions, and made sure I was happy with how things were going. If you’re thinking about a remodel, I’d definitely recommend Potts Brothers. Youssef and Peter are a great team, and they made the whole thing stress-free. 10/10!"

"Great job finishing basement. Ahead of schedule, on budget, very flexible with changes along the way. Entire staff was courteous and professional. Great quality ns care in the work."

"In the past, we’ve typically hired general contractors based on solicitations at our home. This has unfortunately resulted in more than a few misses. But we went through Angi this time and the pro we chose, Omar’s General Contracting, was definitely a hit. Omar was professional and communicative. His crew was great. On time, very tidy, reasonably priced, flexible, and a perfect finished product. We hired them on Sunday and they started on Monday. In two days, Omar and his crew were able to basically rebuild our entire eat-in kitchen ceiling following a large plumbing project. I honestly think it looks better now than it did before the work. Amazing. We wont be needing referrals for general contractors in the future. We’ve found our company. Thank you for the great referral, Angi and team."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"They did a fantastic job on our basement bunk bedroom. Tom and Tom were easy to work with, transparent, and demonstrated excellent craftsmanship."

"Job went as expected from beginning to end. We are very happy!"

"Although we wound up going with a different contractor, the folks at City Renovations were fantastic. They were very responsive, checked in to see if we had questions, and their process for allowing customers to monitor jobs seemed top-notch. Mike and Simone were both wonderful. Although we did not use City Renovations this time, we are keeping them at the top of our list for future renovations as well as smaller jobs."