"Mo from Presidential Exteriors inspected our roof and did an excellent job. He was polite, professional, and friendly and answered all of our questions. He was very thorough, and showed us the problems with our roof both externally and internally. He explained how they would replace our roof and explained about all of their premium products, great insurance, great warranties, certified builders etc., that they provided. I know that building our new roof will be done well because they have such good materials, technique, and builders who will work on it."
"We hired Cox to repair/replace the both sides of the church's pitch roof at Our Lady of Hope Church in Dundalk. They took off the old roof, added plywood, new cloth and shingles. We are talking about a roof that is 1000's of square feet! The job was done within the allotted time. The clean-up was superb! The price was 17% below the closest bid price. A most excellent result from a fantastic company."
"Since my roof is 20+ years old, I have a Home Confidence Plan with Arocon, which includes two roof inspections (tune-ups) per year. Preston and Keith were the technicians that performed this service on July 27, 2022. I can only say positive things about these technicians. They were very thorough, making some minor repairs (exposed nails). They took photos of the roof, which I received via email soon after the visit. Preston is very professional and knowledgeable, and clearly explained what the issues are with my roof and its overall condition. I have had this service with Arocon for a couple of years and I derive much peace of mind in maintaining my roof with Arocon until I replace it. Based on my experience with Arocon, I will be very inclined to hire this company to replace my existing roof when the time comes. Susie Setser"
"Informative and friendly first meeting, complete with detailed photos of the entire roof and an explanation of the process, followed by 1-day installation of a new roof, with excellent workmanship and a hardworking crew."
"Carol D explained the roof installation process very well, she was very knowledgeable. She answered all the questions I had. I would recommend Long Home Products!"
"It was great I was able to be home when my roof was replaced. They did a great job and exceed my expectations my roof looks great. I highly recommend their services."
"Charm City Roofing did an excellent job on my new roof and I am extremely happy with the service they provided. They were thorough and responsive. I will recommend them to everyone I know who needs roofing work done. Great job guys!!!"
Roof Right Inc is a family-owned roofing and exterior company proudly serving Maryland homeowners since 1994. Based in Hampstead, MD, we're built on a simple promise to do right by our neighbors. From roof replacements and repairs to siding, windows, gutters, and doors, every project is handled with honesty, craftsmanship, and care. Our team combines decades of experience with top-quality materials from trusted brands like CertainTeed and Velux, ensuring long-lasting results and peace of mind. At Roof Right Inc, we don't just work on homes, we protect what matters most.
"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."
"ExteriorMax replaced my roof seven days after Adam Shaikh's consult on Tuesday. Building materials arrived on Friday, the roofing crew arrived Monday, and by late afternoon I had a new, beautiful roof which is guaranteed for fifty years! If I could give six stars I would!"
The warranty for algae-resistant shingles varies by manufacturer, but the industry standard is 25 years for overall shingle durability and lifespan and between 10 and 15 years for algae resistance. Some products come with longer warranties for discoloration of up to 30 years. Check warranty coverage for the shingle and algae protection before deciding on a roofing product.
A roof overlay will last an average of 15 years, compared to the 20 to 30 years or more that a full roof replacement for a shingle roof will last. An overlay’s lifespan may be shortened even further if there’s underlying damage to the existing roof or structural problems with the roof supports.
Roofers most often use nails to fasten roofing shingles and other roofing materials. Nails have more holding power than staples and offer better weather resistance and longevity. However, it is possible to use staples instead of nails when installing a roof. Staples are less expensive, but not as high-quality.
Whether you should choose a flat roof or a sloped roof depends on your particular situation. Flat roofs tend to be less expensive to install. However, sloped roofs have longer lifespans and stand up better to heavy snow and other inclement weather.
Keep in mind that even a flat roof needs to have a slight slope, usually around 1/2 inch for every foot. If it is completely flat, water will pool and cause damage, either from weight or leakage or rot.
Whether or not the terms of your roofing estimate are negotiable depends on the contractor. Some professional roofers will be willing to budge on labor fees to some extent, while others will simply walk away from the potential work rather than lower their fees. In most cases, it’s best not to negotiate the terms, as lower labor charges could lead to your contractor cutting corners. Material costs aren’t negotiable, but you could purchase them yourself to try to save on delivery fees and markups.
The New Windsor, MD homeowners’ guide to roofing services
From average costs to expert advice, get all the answers you need to get your job done.
Asphalt shingle roofs are the most common roof type in the U.S. Learn about average shingle roof costs in Baltimore, MD, and the factors that can affect your total.
Find out the average roof inspection cost in Baltimore, MD. Learn what you can expect to pay for local roof inspectors and keep your home safe from leaks.
Building a roof is a serious but rewarding project. If you're up to the task, use this step-by-step guide to learn how to build a roof without the help of a contractor.
Roof leaks are an emergency, so knowing who can tarp your roof quickly and correctly can save you from major water damage if you ever experience a leak.
