"It went amazing. Paid the extra bucks for emergency service, because of our smallish waterfall, looking leak, sprouting from a bathroom pipe, enough to puddle water onto our basement/laundry room floor. Initially, spoke to Chris, who was pleasant and upfront with the per hour fees, for emergency services. He sent us Tim, who was hesitant at first, due to the location of the leak, but his experience and knowledge, enabled him to decipher the location of our leak and fix it. A quick trip to Lowes, where he promptly returned and in 90 minutes, the job was done. A week later and the valve is bone dry. Yay!!!"
"Without even asking, I was told not to pay the repairman who came but to wait for the invoice to come in the mail. Of course, the repairman asked for his money before he left, and we had to call the office who then told us to just pay the repairman. A little awkward, but the sump pump was replaced."
"Excellent job all around. The work was done in late March, 2019, but I waited to post this review until after a heavy rainstorm. The storm of July 8, 2019 (>4"/hr) would normally have caused water to seep up through the concrete floor. After the storm, there was not even a drop. The sump was dry. The job was messy: jackhammers and lots of dust. They left it clean. One cannot even see where they cut the lawn to get the pipe to the curb. My only critique is that the new concrete poured to replace the broken floor should have been completely leveled. From initial estimate to installation, excellent work."
"They installed a french drain and pump and installed water proofing on the walls. Initially I thought some of the workers were not really the best, so I called and a manager came out and was very honest and acknowledged their faults and came out and fixed all the issues. I was very impressed with this, he was very responsible. They ended up doing a fantastic job in the end."
"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."
"Excellent customer service from the time we were introduced to the office staff until the service was completed and I home from the workers that installed our water proofing"
"They installed our sump pump system with backup battering very efficiently and professional and in less than one day. After discussions on the correct equipment, they provided additional effort to be sure the wi-fi backup equipment was installed and was working efficiently. Any questions on installation and operation I had were answered on-the-spot and with ease. System seems great and I now have peace of mind during a bad storm or if the power should go out. I would recommend them to anyone."
"Thomas Reamer and Ramon Goard installed a sump pump and drain line and reinforced the waterproofing material. Very thorough in explaining the problem, solution, and showing us pictures of the process throughout. They worked steadily through rain and heat. Very impressed with them and their work."
"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."
"I had underground water coming into my basement from an unknown source. The men dug a trench along the back wall and put in a French drain that went to a sump pump that they installed. They cleaned all of the work area and dried all of the water on the floor. My home was well protected from all work generated dirt and refuse. I am very impressed and I give them my highest recommendation. I would definitely hire this company again. The sales rep was knowledgeable and explained what needed to be done leaving no questions unanswered."
A liquid drain cleaner can sometimes make a clog worse over time if you use it improperly or too much. The chemicals in drain cleaners can corrode and damage pipes, causing cracks and leaks that may cause further blockages. If the clog is more than the liquid drain cleaner can handle, the cleaner will simply add chemicals to a bigger overall problem.
A clogged sewer line is not typically covered by homeowner’s insurance, though some sewer line issues are covered. For instance, damage related to a fallen tree is usually covered. Though sewer line replacement is not covered in a standard insurance policy, some companies offer add-ons for this purpose. Read the fine print before spending your own money.
Baking soda and vinegar aren’t just great for making a volcano for your kid’s science project. You can also pour this dynamic duo down your shower drain to dissolve hair clogs. If that doesn’t do the trick, you can step it up with a commercial liquid drain cleaner.
It’s sometimes difficult to distinguish a clog from a frozen drainpipe since ice technically causes a clog. If the temperature doesn’t tip you off, there are a few additional signs that your pipe is frozen. Look for condensation and frost around the pipes. Ice in pipes can cause a banging or clanking noise as opposed to a clog from a softer material.
Liquid drain cleaners are harsh chemicals that can erode your pipes. To treat a slow drain or for preventative maintenance, pour hot water down the drain to break up gunk and help move it along. Make sure the water isn’t boiling hot (keep it under 140 degrees Fahrenheit) if you have plastic pipes. However, you’ll need to pull the clog out for bigger backups.
The Manchester, MD homeowners’ guide to drain pipe installations
From average costs to expert advice, get all the answers you need to get your job done.
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