"It went amazing. Paid the extra bucks for emergency service, because of our smallish waterfall, looking leak, sprouting from a bathroom pipe, enough to puddle water onto our basement/laundry room floor. Initially, spoke to Chris, who was pleasant and upfront with the per hour fees, for emergency services. He sent us Tim, who was hesitant at first, due to the location of the leak, but his experience and knowledge, enabled him to decipher the location of our leak and fix it. A quick trip to Lowes, where he promptly returned and in 90 minutes, the job was done. A week later and the valve is bone dry. Yay!!!"
"Without even asking, I was told not to pay the repairman who came but to wait for the invoice to come in the mail. Of course, the repairman asked for his money before he left, and we had to call the office who then told us to just pay the repairman. A little awkward, but the sump pump was replaced."
"Extremely excellent.. The service was good since 2008. They did excellent work. They repair the problem issue by installing a inside french drain and a sump pump. Which correct the problem at the time. The costing was reasonable and except able. And in addition to that courtesy and professional. And very clean after finishing work."
"They installed a french drain and pump and installed water proofing on the walls. Initially I thought some of the workers were not really the best, so I called and a manager came out and was very honest and acknowledged their faults and came out and fixed all the issues. I was very impressed with this, he was very responsible. They ended up doing a fantastic job in the end."
"Basement Gurus was on time and professional. My basement was water damaged and leaking. They installed a french drain and sump pit to keep the water out. I was very happy to have them in our home."
"They installed our sump pump system with backup battering very efficiently and professional and in less than one day. After discussions on the correct equipment, they provided additional effort to be sure the wi-fi backup equipment was installed and was working efficiently. Any questions on installation and operation I had were answered on-the-spot and with ease. System seems great and I now have peace of mind during a bad storm or if the power should go out. I would recommend them to anyone."
"Excellent customer service from the time we were introduced to the office staff until the service was completed and I home from the workers that installed our water proofing"
"Thomas Reamer and Ramon Goard installed a sump pump and drain line and reinforced the waterproofing material. Very thorough in explaining the problem, solution, and showing us pictures of the process throughout. They worked steadily through rain and heat. Very impressed with them and their work."
"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."
"I had underground water coming into my basement from an unknown source. The men dug a trench along the back wall and put in a French drain that went to a sump pump that they installed. They cleaned all of the work area and dried all of the water on the floor. My home was well protected from all work generated dirt and refuse. I am very impressed and I give them my highest recommendation. I would definitely hire this company again. The sales rep was knowledgeable and explained what needed to be done leaving no questions unanswered."
Drain Pipe Installation questions, answered by experts
DIY is not recommended due to safety risks and specialized equipment requirements. Hire professionals for effective clearing.
Septic tanks can clog if they aren’t pumped every few years since solid waste accumulates inside of them. Your tank might also clog if you have a habit of flushing anything other than human waste or toilet paper. Items like diapers, baby wipes, paper towels, cat litter, and personal hygiene products should never go down your pipes.
If you want to avoid using a snake to unclog a drain, or if you don’t have one, try vinegar and baking soda. Pour 1 cup of baking soda down the drain, followed by 1 cup of white vinegar. Wait for 15 minutes, and then run hot water (but not boiling water) down the drain to see if the clog is clear. Repeat multiple times as needed.
The most common cause of a clogged sump pump is natural debris buildup. As water enters the sump pit, it can carry small pieces of debris that build up over time, or the debris can get caught in the filter. If you forget to cover the pit after cleaning the sump pump and pit, debris can also collect in the pit. Corrosion on the metal discharge pipe can also clog the pump. Additionally, if your pipes freeze, it can prevent water from draining properly and cause a clog.
On average, a plumber will take 30 minutes to two hours to clear a clogged drain. If the clog is located close to the drain or an access point and isn’t severe, the project will take about half an hour. If the clog is deep within your plumbing system or is a severe blockage, it can take two or more hours to remove the clog. For this reason, main line clogs tend to take longer, usually between two and three hours.
The Manchester, MD homeowners’ guide to drain pipe installations
From average costs to expert advice, get all the answers you need to get your job done.
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