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"They were prompt, on time and repaired the window."

"Prompt response and quick service for my facia board repair."

"Jerome and his team were amazing and got our job done in the time estimated. They had to repair a concrete floor in a difficult location that required removing the broken concrete (reinforced with brick!) by hand and up a steep flight of stairs. They also had to repair a brick staircase and hand-ground out each mortar joint. Their work was thoughtfully done and impeccable. I canâ t recommend them highly enough."

"My husband and I have been using Keenwick for the past 11 years. They have done power washing of our house, driveway, cellar way, walkway and deck. They also have performed window cleaning services. Words cannot begin to express how pleased we have been with their services over the 11 years we have used them. Not only are their people extremely professional and perform a very thorough job, but they explain everything that they do and are very friendly and congenial. We have been very happy with their services over the years and highly recommend them to anyone needing such services. Honestly, when they have completed their work, our driveway, deck and cement look brand new. You will be very happy with their work."

"At first glance everything looks good. All the workers were nice. 
These are the problems:

• During the job I noticed a window sill did not look sanded properly. I.E. they painted over the peeled paint though they said they sanded it. I believe they did sand it...just not enough. The chipped old paint was still visible. When I called it to the attention of one of the painters he sanded it down but did not address the same problem on the adjoining sill. 
• Edges were irregular so after the job was over someone came back to repaint around some molding and the radiators to make edges straight.
• A couple weeks later I had to pull the refrigerator out and noticed that one wall got only one coat of paint. Original paint was showing through. Had I not pulled out the refrigerator I never would have known. A painter came back a second time to fix that and paint under the soffit which had been missed.
• I am currently putting up shades and have noticed that the tops of the windows and door jams were not painted at all. We're I not installing the shades I wouldn't have known it. I also noticed a large drip under the breakfast bar.
• I continue to find paint splatter and drops on the floors and rug though to be fair, the painter who came the second or third time offered to wander around and clean up the drops on the floor. I didn't have time for it and I didn't think it was as extensive as I have since discovered.
• Tape was only used when one of the painters came back to paint a tricky area but it would have helped to have used it in the first place. 

3/17/16 update: I continued to find paint drips everywhere. Additionally sills were not prepared properly so paint looks lousy there.

3/25/16 update: The owner called after I posted with the update and offered to remedy the situation and asked if I needed a room painted or if there was something else he could do. I was not at home so couldn't discuss it so he said he would call on the weekend. He never did.  One statement in the provider response is misleading. "...given the poor original condition of some surfaces..." is misleading. There was no difference in quality of similar surfaces; it was not extreme and if it were that bad I would have expected that at the outset additional costs would have been included in the estimate to repair it correctly. But the condition of the surfaces didn't warrant it. Moving on..."

"Excellent service! Open communication about the progress of the repair and went above and beyond to ensure other aspects of the computer were up to date and running well. I can't recommend WGS enough!!"

"Excellent. Both fixed in a timely manner and at a very fair price. This is the second time I have used Mr. Ferrell and I was more than pleased with his work. I highly recommend him."

"The repairs went excellent, reasonable price, the technician was on time and very pleasant."

"I called Bud about 6:30 p.m. on a Wednesday night and he was able to be at my home to look at the toilet the next morning at 10:30 a.m. He and his partner were very thorough and tried a few different ways to keep the toilet from leaking. Ultimately the job required replacing entire ballcock assembly. Bud went to three different places to find the correct assembly for my toilet. They made sure there was no leaking and toilet not running before leaving. Very professional and friendly."

"It didn't go very well for me at first. The person that was doing the painting didn't do a good job. He said he didn't know he was supposed to take the nicks out of the door and fill them in with putty and then paint over them. He just painted the door and the nicks that I wanted out were still in there. That's okay, they sent someone else out and fixed it and satisfied it with me. I had asked for the repair and the guy didn't have the equipment. He said he didn't know that he was supposed to fix the door. He thought he was just supposed to paint the door, not fix the nicks all over. The wood on the door had nicks in it. Like I said, they took care of it. I'm satisfied with what they did. I called them, told them what my problem was, they sent someone else out, the guy fixed the door, and now I'm happy with it. When I called, she sent someone out the very next day."