Get matched with top septic tank pros in Jarrettsville, MD

"We’ve used Len the Plumber in the past, and while they’ve been slightly overpriced, they’ve been reliable and effective. But after this week I’ll be taking my plumbing business elsewhere, and I would highly recommend that anyone else do the same. Several times over the past few weeks we’ve had issues with the sink and toilet in one bathroom. A little less than a month ago, a Len the Plumber tech had replaced the toilet in that bathroom (not for the same issue). On Friday I called Len the Plumber to have someone come out and take a look. The woman who answered the phone said she would have the same tech that had installed the toilet come out that afternoon between 2 and 5pm. At 2:41pm someone from Len the Plumber called. She said that unfortunately that tech wasn’t scheduled to work that day and the appointment shouldn’t have been made. She told me he could come out Sunday morning between 8 and 11am. At 8:43 Sunday morning, a woman from Len the Plumber called to say the tech would be out in 30-45 minutes. Eight minutes later she called back to say that no, he doesn’t have a snake, so she’ll have to send someone else later. I told her he wouldn’t need a snake, that it wasn’t clogged right now. She said she’d discuss with the tech and call me back. At 8:58am she called me back and said that it sounded like the P-trap was clogged, and the tech would need a snake. I asked why he didn’t have one with him (since he worked for a company called Len the Plumber) and why he couldn’t just swing by a hardware store and pick one up. She said the techs don’t always have snakes, and sometimes they break and need to be fixed. She said she could send someone else out later in the day. I told her that we wouldn’t be here later, and that we had made plans around the tech coming out this morning (after we had made plans around the tech coming out on Friday). She said she would try to get someone out during the same timeframe, within the next two hours. At 10:36am she called back and said that she could have a different tech come out in 30-60 minutes. I told her no, we had planned to be home based on the 8-11 timeframe that we’d been given, and that wouldn’t work. She said she was sorry, but they had emergencies. I canceled the appointment and will never be using Len the Plumber again. The fact that a plumbing company can schedule a call two days in advance for a technician to come out for a problem with a sink and toilet, and neither the tech nor the dispatcher realizes that the tech doesn’t have a snake with him (and for some reason he can’t just pick one up) speaks volumes about the company’s competency. Add to that the bungling of the initial appointment, and the fact that a Len the Plumber tech told me to my face that he has no way of knowing what model toilet he installed in my house without physically coming out to see it, and this is clearly a poorly-run company with an outdated and/or low-quality field service and dispatch system. There are many competent plumbing companies in the mid-Atlantic area. Len the Plumber is not one of them."

"Able Well helped me perform a chemical treatment of my home well after it failed a bacteria test. They also replaced and rewired the well cap. They were knowledgeable about the system and taught me a lot of great info about my home system. The reason for 1-star is the complete lack of punctuality. They were 5 hours late on the first day and 4 hours late on the second date. No one ever reached out to me to let me know they would be late or communicated a need to change the time of the appointment. For how expensive the service was, I would expect better communication and ability to keep an appointment. I'd recommend shocking your well yourself, it isn't hard, and spending almost 10 hours waiting on arrival was a hard way to spend my day."

"they did a great job they came out the next day I can't say enough good about them! "

"Supper job, this was a difficult job. I did not know what was wrong with the toilet clog, it flooded out two floors over 7000.00. I first called Roto Rooter the fix it for two days. We were referred to Monster Plumbing and he came fixed it and told me if I had any more problems to call him again. Two later again toilet clogged. He came out with a scope and found some type of wiring that the builders dropped in during our rebuild after a fire. Pulled it out and what a relief super job!!! He was very assertive that he would find the problem. GREAT JOB!!!"

"Wow! So happy with these guys! Reception agent was super friendly and understood my situation quickly. Proposed an arrival that afternoon from 1 to 6, they showed up about 1:30, done by 3pm! I had water back in spades with my new pump! Never had pressure like this before! Great job, folks!"

"He was very professional an did a nice job "

"The plumber was very informative and offered me money saving options."

"Great. Randy and his crew are extremely professional & competent. Identified the problems, and corrected over several visits. Included a leak in the well line and and upgrading the well head. The crew members are all good, solid people, and did a great job. Easy to work with, I highly recommend."

"They wanted $542 just to install a basic kitchen faucet! Ridiculous!"

"Nathan Eagle was wonderful to work with. I had quotes from other companies including one that gave me a multi-page contract with all kinds of exceptions so one really didn't know the final price, and then I received a quote from Eagle. Gave me understandable quotes that included all I needed. Due to our new septic not being at least 100' from our well, he changed his quote to install a BAT septic system per Baltimore County. His second quote was more than I wanted to spend, but the county had a grant program with funding available that paid for most of the cost of the new tank and its installation. He was usually available when I called or texted. A hard-working person who's actually hands-on."