Get matched with top flooring contractors in Highland, MD

"Robertâ s Flooring did an outstanding job on our house. The owner, Robert, came and did the assessment. He was very friendly and knowledgeable. His team were outstanding too. Our new floor looks beautiful!"

"Renaissance flooring has provided the flooring for 3 floors in my home. I really love the quality of their products, when friends or family come over they still ask if my hardwood and/or carpeting is brand néw. This year they completed the flooring in my basement. Mr. Latif and Mr. Bassir have been great to work with. They take the time to walk you through the process, listen to your concerns, and don’t try and pitch or push a certain product on you for the sake of a sale. I would certainly recommend Renaissance flooring, and me constantly going back to them despite getting estimates from other companies is a testament to this! ??"

"Without a doubt the best contractor I've hired to make upgrades to my house. Sebastian is an absolute professional and very knowledgeable about all aspects of flooring. My friends and family members have hired Total Flooring Solutions for their projects and they were extremely happy as well."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"The work I needed done was extensive and I was very pleased with the job. Torres Flooring LLC is very professional and ensures that the job is completed to its entirety. I would recommend to anyone in need of flooring services."

"Excellent. Installed new flooring to match existing and multiple patches."

"Prospect Hardwood Flooring repaired my wood floor which was damaged by another floor resurfacing company. There were circular marks all over the floor, dents on the wood and uneven staining. They did a fantastic job. My floor looks wonderful."

"Beautifully! The floors hadn't been serviced in over twelve years, and the result were amazing!"

"The sales person, Steve, did a good job understanding our needs. The quote was very straight forward to see each room's costs (i.e., removal, prep, refinishing). They provided some helpful FAQs to help understand the process. We also heard from other neighbors that used Elegant Floor Services and had wonderful experiences. The 3 person crew arrived promptly at 8:00am each morning and worked non-stop 8 hours each day. They were very polite, friendly, and wore face masks when necessary. The crew supervisor spoke English well enough to bring things to our attention or allow us to ask questions. I was also impressed with the crew's attention to detail especially in the rooms where we needed new wood floors added. Overall job took 8 calendar days of which the crew was at our house 7 days. My family and I stayed in the house during this period. Now that the work is done, no one would be able to tell the difference between the rooms refinished vs newly done. There is one common flooring throughout our main level! Next on our list is to have our upstairs wood floors refinished. We'll definitely be using Elegant Floor Services for that work! Thanks, Pat"

"Came out same day I called for service, were very polite and efficient. Stretched my carpet and affixed it to the floor tracks"