Get matched with top boiler installation pros in Hancock, MD

"My overall experience was excellent! From the very beginning, the salesman, Austin, was absolutely amazing very knowledgeable, very pleasant and went way above and beyond to get things ready for my installation of a new heat pump system.The installation crew that came the following day was also absolutely amazing. I would highly recommend this company to anybody and will definitely contact them with any additional needs I may have. I’d like to thank each and every one of them for doing such an excellent, professional job."

"I have an annual contract with R.W. Harrell's Pump Service to clean and service the heating and A/C systems at my home. Their employees and always prompt, courteous and professional and ALWAYS do an excellent job with cleaning up before they leave. Their prices are reasonable and I like dealing with locally owned companies as opposed to the nationally owned companies. I would highly recommend R.W. Harrell to all of my friends and relatives for their HVAC needs.
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A/C and Heating company in GAITHERBURG, Bethesda, Chevy Chase, Frederick, Germantown, Washingtown DC. Virginia. And all of the DMV area.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"New part was found and technician returned the next day to finish the repair. Boiler works!"

"Jeremy, the owner was great! His helper was awesome too so we had a great team replace our water heater. He was super helpful taking time to answer any questions we had. They worked quickly and got the job done fast and professionally. My neighbor had his water heater done just before I did by someone else and he wished he used Eberly."

Our mission is to be a handyman that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Gary Barnes and his two colleagues I met were very professional as far as courtesy , on time callbacks, etc is concerned. We paid for the "Big Deal" directly through Creative Hands, not purchasing through Angie's List as we were told that this would save us time in processing. The price is pretty good, though buyers need to be aware (and perhaps I missed this explanation somewhere, although it does make sense) that the 8-hours of work includes work for one person. If you have two workers, this is divided by 2 so 4 hours a piece. Any trips to the hardware store are taken off from the total of 8 hours. This may be a common practice.  We ended up getting "extra" 2 hours of work, but partially because the 2 outlets were not installed correctly the first time, so the electrician that Creative Hands works with came by later to fix /reinstall for a second time the outlets so that the green light is on AND the GFI outlets work.  It is a good deal and worth doing for small things. They are nice guys, but in our case,  SOME of the work was a bit sloppy. Outlet in my son's room - pre-repair (no holes around outlet) After repair to install electrical outlet in bathroom we now have gaps which require patching and outlet which was not crooked and inset oddly in wall is now oddly inset and not flat.  We have uneven area on wall above where the hole was cut  that will require more than average sanding to smooth and painting (which we expected). For whatever reason, when the GFI outlets were purchased, the covers were not. The   GFI outlet in bathroom has holes/gaps around it too, and we live in an older home(1940) with the wet set/concrete type walls. We had sweeping and vacuuming to do after they were finished, a fair amount of dust and debris was left in the upstairs hall. Blue painters tape left on all of my son's furniture, which is easy to remove, but I would have thought that this was part of clean up.  The original ink marks on the wall to show one of the options for the new outlet were left on the wall, not washed off.  So, we have additional work apart from just minor sanding and painting that my husband and I were thinking we would not have hiring a professional. Ceiling patching actually is just fine.  Downstairs outlet replacement fine and light in the kitchen fine. We had planned on a second trip out- but we are afraid to do this with our fence for fear we may be left with another problem to fix afterwards. I had explained the front door issue well, and thought perhaps the wood needed to be replaced or iron strike plate or lock so that it would close and lock. We were looking for some advice on the right way to fix this, since we were told by Creative Hands that we were in good hands, with all the years experience they have at doing this. Part of the problem I think is that it would be wise to come out first to take a look to see how things need to be fixed before just showing up and having to rush a solution."

"Very good, almost great. The install team arrived on time, confirmed work order & started the job. In about 4.5 hrs, power was applied & we started to get heat. A quick overview of the HAVC system was given, balance paid all questions answered and there were smiles on most faces. The sales person described the operation of the new HAVC to be quieter than current system and it is. However, the term quieter was not expressed in db difference so a service tech came out and was able to discuss the issue. The whole evolution was a positive event and we will gladly refer Orbit Energy & Power LLC, as a HAVC company that I will work with again."