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We are a small family owned Heating, Ventilation, and Air Conditioning (HVAC) company located in Sharpsburg, MD. The business was started in 1989 under the name of RW Harrell's Pump Service Inc. when Diane Harrell and Ronnie Harrell purchased a well pump and water system business from a gentleman that was retiring. Ronnie had worked in the HVAC field from the time he had graduated from high school so it was natural to add HVAC to the services that this new company would offer. Ronnie and Diane built the company by word of mouth and continue to grow the company in this manner. Additional DBA - Harrell's Services. Additional fax - 928-492-8004

"They do a great job. Had a furnace installation and ongoing maintenance over the years. We have never had a problem. Very professional and qualified."

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"New part was found and technician returned the next day to finish the repair. Boiler works!"

We're dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Our mission is to be a handyman that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"We bought a big deal from Angie's List and returned it after Garry explained that he had not authorized the big deal but since we had bought the deal, Garry agreed to honor the price for the bathroom remodel. His team showed up to start work a few weeks (or maybe months, I can't recall) later and the whole bath remodel took 3 or 4 weeks.
The good stuff:
-The area around the bathtub was tiled and the quality of that work was excellent. 
-Another bonus was when Garry realized that our toilet had an unusual rough-in size and he called all around town and found a company that had a toilet that would meet our needs in stock. This saved us from the time and expense of having a toilet special ordered.
-Lastly, and I think this one is huge, about 14 months after our remodel, our downstairs neighbors called to complain of a leak that seemed to be coming from our toilet. I asked our building maintenance guy about it and he suggested that when we added the additional flooring in the bathroom perhaps we didn't have enough wax rings under the toilet to seal the connection. I called Garry to see if his team could come out and fix it and he came out himself to do the repair a few days later at no charge. I really appreciate that he stood behind the work his team did.
The not so good stuff:
-We had planned to have a new bathtub installed and therefore the bathtub was used as a storage space during the remodel and it got pretty beat up. When it came time to remove the old tub the team realized that the plumbing was not easily accessible (we live in a condo) so instead they would refinish our current tub. Since the tub had gotten pretty beat up during the remodel the final result wasn't as nice as it could have been. Also, the refinish has started to chip so it's not as durable as a new tub would have been.
-Another down side was that there were some spots on the wall that were missed when it came time to paint. They had been puttied but the fellow forgot to sand and repaint them. Since they were partially covered by cabinets we didn't realize this right away.
-The floor tiles seem to not quite hit the wall in a few spots so there are gaps between the baseboard and the floor.
Overall the bathroom looks new and clean so I'm happy.
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"Great experience. Orbit was a pleasure to work with. Couldn’t be happier with our product or with the pros who did an amazing job installing!"

We are a new family owned company with 3 generations of experience in the heating and air conditioning field. We want to keep it simple and honest with our customers, we strive for affordable customer satisfaction in a timely manor. We hope this message finds you well and you trust us with your families comfort at Reid and Sons HVAC.