Get matched with top heating and air conditioning pros in Hancock, MD

"Happy Holidays all! Please use my Holtzople (H) review to help you address your HVAC needs! Last summer, my Trane AC unit failed. Corey W (H) was the tech that came out to the house and troubleshooted/resolved the problem (leaking refrigerant). He also advised on probability of future repairs. Sadly, the unit performed well for only a short time before failing. It was time to consider my options. Repairs were becoming more frequent and costly. Tyler (H System Designer) visited and walked around my house inspecting my current HVAC system. We discussed repairing or replacing my ailing AC unit. He recommended replacing with a split ductless system and emailed a quote for 1. Enhanced Mitsubishi hyper heat mini split system (system) 2. Favorable financing options - low interest rates and affordable monthly payments. The install took a week. H’s crew arrived each morning, respected my property, and worked as a team to carefully install the new system. With gratitude, John"

"We bought a new construction and McCrea installed the HVAC. Home inspection identified the heat pump was not working in Oct. 2020. McCrea identified it was due to leaking refrigerants and promise fixed the issue. Our electric bill was extremely high the following two months and the heat pump was not cooling in Spring 2021. McCrea sent technician and again repaired the system. Bought their maintenance plan. We had 4+ repairs plus regular tune up in the past two years. Last week the heat pump stopped cooling again. We are out of labor warranty and charge us with $89 diagnostic cost after membership discount. It took three days for them to send someone to check while we suffering 90F in our house. They identified the compressor dead and need replacement. They charge $1900 for labor after membership discount. Most likely cause of the compressor failure is "suicide" with assistance. Low refrigerant at beginning and over change in later repairs likely contributed the short life."

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"They did come out the same day and fix the issue, which is why they are not a 1-star overall. They also charged $200 to switch a thermostat wire and change a few configurations on the thermostat, which seems way overpriced to me. I am not sure how much it would have cost to use another company, I know HVAC residential is always an expensive call, but they said $80 on the phone to check it out, he was done in about 30 minutes and I spent $200. You can decide for yourself."

"Job completed on time."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They were absolutely wonderful. They did a great job and were very honest."

"I had a service contract with them. They were wonderful and did a wonderful job. When my mom had cancer and she was in the hospital and at home I was there to take care of the house. Something was going on it was really hot weather and I called them and they came out immediately when I told them the circumstances I've never used them before from then on I have been using them for 20 years and I was very satisfied."