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"Professional"

"Extremely well! Very pleased. Honest guys!"

"Basement Remodeling just completed our basement remodeling project, on time and on budget. We couldn’t be more pleased! We investigated other remodeling companies but chose Basement Remodeling after our discussions with Eric, in part because we believed we could count on their expertise in handling the inevitable quirks of renovating a 70 year old house. Our project (and budget) was probably fairly modest when compared to many remodeling projects, and Eric offered suggestions for inexpensive problem solving (rehanging existing doors, for example) rather than trying to upsell us on other, more costly solutions. We fully renovated about one-third of the basement space which included the furnace, water heater and a small but completely unfinished laundry area. Basement Remodeling created an enclosed area for the furnace and water heater and neatly disguised the electric panel, adding a well-designed, efficient and attractive wet bar with cabinetry, appliances and a custom pantry. The renovation also included cosmetic upgrades to the rest of the basement space, adding new flooring and fresh paint. The space now looks absolutely terrific! The company took care of everything, from permitting to cleanup, and every person on the team was thoughtful, responsive and a pleasure to work with. Any concerns we had along the way were addressed immediately and quickly resolved to our satisfaction. We highly recommend Basement Remodeling!"

"Cabinet Restoration Co is top notch! It was a very pleasant and easy experience for me. I would do it again in a heartbeat! I wish I could rate it 10 ⭐️! Pete gave me great choices for cabinet doors, moldings, etc. while other companies gave me only one choice. Each door lines up perfectly using the best hinges. The installer, Steve, took his time and created a magnificent look. What an excellent, professional artist he is! He is very talented craftsman and I trusted his judgement 100%, since he has many years of experience. I cannot rave enough about the skill and craftsmanship of my new kitchen! If you choose another company you are making a big mistake. I promise that you will have absolutely no regrets and it will be worth your wait! I promise you that!"

"Sergio came on time on the weekend. He was professional, courteous and you can tell he has many years of experience. He also replaced an outside vent cover. My property now looks the best in the neighborhood! I will be hiring them again in the future. I strongly recommend them!"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Everything went great!"

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"

"STAY AWAY!!!! This Company cancelled the initial estimate on me 3 times making me drive 90 minutes to the property each time. They finally showed and gave me the typical hard sell "if you sign the contract today..." They gave us a quote so far over market value we should have walked away. But we agreed because of the "70 year history in the industry" We thought we were buying a service from a company with integrity. They took an immediate $18K deposit on a $55K project. I know, shame on me for agreeing to such an amount. We knew we were over spending, but... One month later, they simply cancelled the contract without explanation and without any work on the project. This contract was binding on us but, in their words, was not binding on them because "there's a clause in the fine print that allows them to cancel" THEY STILL HAVE OUR MONEY and I STILL NEED A ROOF Stay away from this company. No integrity No responsibility Unreliable Over priced Will take your money and keep it"

"On the positive side, the plumber himself (Mr. Ralte) was great. He was courteous, efficient, competent and friendly, and he cleaned everything up nicely. If I were just giving a rating for him I would give 5 stars. Unfortunately, I can't do that for the company overall. My biggest complaint is that the $591 charge for a simple 25 foot snaking of the drain seems exorbitant. I'm actually annoyed with myself now that I agreed to it, but I had already waited 3 days to be able to use my sink and it was too late afternoon for me to get anyone else out that day. In fact, they started with an estimate of $900 (not based on any detailed inspection, just on the fact that neither the sink nor the dishwasher would drain). I actually had the feeling that Mr. Ralte was a bit embarrassed about this estimate, because when I pushed back he immediately offered to try to get me a discount. He went out to his truck for a few minutes, came back and said they had agreed to come down to $591. This seemed like a very arbitrary amount, perhaps aimed at making me feel like at least it was under $600. Still, I was so sick and tired of waiting that I agreed to this, even though I regret it now. The whole visit took slightly over 1 hour, and it turned out that all he really had to do was detach the pipe from the wall, use the regular snake (not even the "super snake") for about 15 minutes, and re-attach the pipe. Then he poured a bottle of (my) bleach down the drain and it was done. Aside from the cost, my first appointment (Sunday 2-5 PM) was a no-show (I got a call 4:45 to say no one would be coming -- too late to try to find someone else). I know this happens sometimes, and (even though it had been predicted), it's not their fault that we had 7 inches of snow overnight so they couldn't come on Monday. But I had to call them on Tuesday morning to confirm that I was on their schedule (11 AM-2 PM), and then called again at 3 PM, only to be told that they hoped they could get someone there that day. After I protested about this, they finally agreed to send someone right over and Mr. Ralte showed up about 45 minutes later. I would rather not have said I would not hire them again, since I don't like to burn bridges, but the review form forces you to choose either Yes or No, and I'm really not inclined to say Yes..."