Get matched with top floor sanding pros in Garrison, MD

"Mr William Zavala is a very honest businessman who evaluated my floors and told me that instead of sanding and refinishing I needed to use a different cleaning and polishing process for"

"Mr. Jackson takes great pride in his work and it shows. He is a one-man team so the project takes time but he is very thorough and makes sure it is done right. He removed the cupping in my floors, then refinished the floor and they are now beautiful. He then took the time with me to choose a stain and matched the floor color to rest of the house."

"Did fantastic work. Love the floors."

"Elegant Floors is an excellent company to deal with in all areas! Our floors look absolutely beautiful, the cost was very fair and affordable. Everyone we dealt with was fantastic. They were punctual, efficient, very professional and were very accepting of our needs. I had to reschedule the dates that work was to begin and it was not a problem at all. They were happy to provide us with the dates we wanted. The floors and house were spotless when they left! We can't say enough about how happy we are with this company. If we could give them higher than an "A" rating, we would, that is how pleased we are with their work and fair prices."

"I had my hardwood floors sanded, stained and finished. The floors were in terrible shape. They had been covered with a hideous rug for about 30 years whereby my dogs would use the floors as a bathroom. Fast forward: the floors look great. Some of the original flooring had to be replaced due to the previously mentioned dogs. But it is impossible for me me to see any difference from the original boards v the newly installed boards. I don’t know how they did it but what I do know is that it is something I could never be able to do."

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Contacted BR Flooring for an estimate and met with Wesley (owner).  He promptly provided 3 estimates as requested; the prices were reasonable compared to the other estimates.  Based on his rating and the initial meeting, I hired him.  He stated that the work takes 2 days to complete and he and his crew will arrive between 8:30-9:30 to begin work.  But on the first day, my concern was raised when only one worker showed up – no one in charge to explain the logistics of the job.  I was concerned because there were a very large and heavy china cabinet and that needed to be moved.  No way can this lone worker move this furniture.  Feeling badly because he had no help, I found sliders so the furniture doesn’t need to be lifted.  He and I moved the furniture.  He was kind enough to help me remove the numerous items from the room and the cabinet.

On the second day, I expected workers to show up between 8:30-9:30 since that was the time that was given.  Instead, they showed up at 8:00am.  I let them inside, but then one of the workers wanted to get to the fuse box.  Again, no explanation was given on the process.  My concern was raised again when he thought that only the existing floor was to be sanded and stained.  I informed him that the new floor had to be sanded in order to match with the existing floor.  Why did I have to tell him that?  This detail should have been communicated to the workers.  My concern was the handling of the heavy furniture and who was to return it to its original location.  So I called Wesley and he explained that someone will have to return the next day.  I was perturbed by this because I’ve already taken 2 days off work and wasn’t plan to take another.  He sounded irritated – not sure if he was having a bad hair day or just didn’t like a woman asking him questions.  His behavior was far different from behavior that I encountered during the initial meeting. 

In summary, this may be my first time in contacting someone to perform this type of work, but I have expectation as a customer.  I expect the process to be explained to me in advance or at least that day.  I shouldn’t have to keep on asking for the process.  I am not your friend and I didn’t get the work for free so when you take my money, you should show some respect.  Then he had the hubris of sending me an incorrect invoice – one that costs more than originally stated.  Luckily, I requested everything via email to avoid any dispute.

The workers did an amazing job and I would hire them, but I would NEVER work with Wesley again.  Very unprofessional and argumentative once he was hired.  I went through Angie’s List to avoid people like him.  There are other people who will offer fantastic work with reasonable prices without the attitude.  Hire someone else to avoid the aggravation.

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"Went fine. He installed plywood flooring in attic. Responsive and called when running late."

"D&H Demolition quickly demoed the carpet from my living, dining , and steps to the second floor. Replaced with re- claimed hardwood flooring which resulted in a significant cost savings for me. Replaced the flooring and steps with a satin finish that so beautiful that I keep getting comments. Work was timely completed and professionally done. I would definitely use their services again. Norman K. Bowie MD"

"We hired them to install wood floors in our Ellicott City house. They were professional and followed through with the project from beginning to the completion of the project. There was a problem (not their fault) that impacted the install and they came up with an efficient cost effective solution. Simply put, they went out of their way to ensure our satisfaction and went over and above to get the job done on budget and within time parameters. I highly recommend BR Flooring for wood floor installation. It's what they do and they do it well."

"Great work on removing wall paper. Painting and flooring looks great. I'm glad we lucked up and found him. Very friendly and easy to talk too. Pricing was great too."