Get matched with top basement waterproofing pros in Garrison, MD

"I needed to address a problem in one corner of my basement before an appraiser came in for a refinance that was in process. I was very appreciative of the companies that responded and fit me into their busy schedules on very short notice. Jason from A Action Waterproofing came by to give me an estimate for basement waterproofing. Two days earlier another company quoted $5,200 -- they would dig up a large bush and 2 smaller plants I had had for years to put in two protective layers (one plastic, one asphalt) for my exterior basement wall, then replace the dirt and mulch. At this point, I was just hoping for a lower quote. Jason let me know 3 hours before his scheduled arrival that he would be running about 1-1/2 hours late because he needed to take his daughter to an appointment, and asked if that would be OK. I certainly respect anyone who puts family first, so it was not a problem. As soon as Jason arrived we went to the basement. He said water was not leaking in and there was just discoloration on the floor with some on the lower wall. All that was needed was to clean the walls, apply hydraulic cement where the floor meets the wall, then paint with DryLok, and I could do that myself. I already had a can of DryLok that had never been opened. He said there was no damage to the interior and exterior walls. He did that during heavy rains there was one location where the downspout from my roof connected to the drain pipe that left my property where water could be released onto the ground, which should be addressed. I was so happy with his diagnosis that I wanted to pay for his call, but he refused. I'll take care of this before the appraiser arrives end of the week. Now just need to see what the appraiser says."

"So far we've had two rain storms and no water. The guys who dug out the french drain were friendly and professional. Joel, the sales rep. was easy to talk to and pleasant to deal with. Although I think they may have been a bit, maybe 10 percent more in cost than several other companies we looked at, we felt they were worth it. 2 days to finish the job and no water in the basement to date. Money well spent!
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"We are currently happy with the basement waterproofing and remodeling that was completed! There were issues - most minor but we haven't anything to compare as this was the first-time having contractors complete basement work for us; and our home is almost 100 years old. They were flexible given unexpected issues that came about with the basement. The water proofing was done first and they did a great job. They were happy to review and resolve any remaining questions/concerns and/or issues. Jorge in the service dept. is professional, punctual and is a great representative and asset for this company."

"We found Basement Waterproofing Nationwide to be highly ethical and very knowledgeable. A little over a year ago we had BWN perform some basement waterproofing. We were delighted with the work and the options presented to us as well as the speed with which it was done. This summer during the very heavy rains, we had some water seep into the basement so we called for an evaluation. As it turned out, the rebuild contractors (which we had opted to contract with a lower price provider vs. using subs hired by BWN) never communicated to us that the newly installed sump pump required an electrician and that it was not hooked up. This house is inhabited by tenants and we are not in the same state, so it's hard to tell where the communication breakdown occurred. Basement Waterproofing Nationwide's service rep however was extremely professional and helpful in delivering this bad news. He also checked and was able to confirm that the waterproofing was still good. He made a few suggestions like letting us know that he noticed where the drywall had been replaced that the outlet plates were never reinstalled. I also had some questions about the contract and he was very helpful and had the office fax me the pertinent info that same day. Lesson learned for me was that it would probably have been better to let BWN hire the contractors for the rebuild esp when you are out of town and unable to oversee. When there are heavy rains in the area like Baltimore had in July, it might take a few days for them to process the volume of calls especially if the nature of your request is minor. But they do respond. They are extremely professional and they stand behind their work."

"Jeff came to give us cost estimate for fixing our basement leaking issue. He was one of most knowledgeable professional I ever meet during my initial move in to new house. He explained why it is leaking and what we can do about it in very detailed logical explanation with clear diagrams to assist my understanding. Jeff said to fix these issues if it still leaks than come back for further assessment. It was great help, and I can really work on source of this problem now. I will never use any other waterproofing company other than All Aspects Waterproofing, LLC."

"Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first rate and ended up better than a bilco door. Company re landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done"

"We had a great experience with Basement Gurus. Their team completed waterproofing work in our basement and was professional, knowledgeable, and thorough throughout the entire process. They took the time to explain the work, answered our questions, and made sure everything was completed properly. We appreciate their attention to detail and the peace of mind the completed waterproofing has given us. We would definitely recommend Basement Gurus to anyone in need of quality basement waterproofing services."

"My husband and I are looking to re-do our basement and install new flooring. We were worried we had leaks/water problems in the basement and scheduled an estimate with Always Waterproofing & Concrete Services to see what the damage is and what we'd have to save up to pay for waterproofing. Jonathan was our evaluator. He was so helpful and focused on assessing the problem over making a sale. Turns out we may not even need waterproofing but instead better ventilation! He advised us that because he didn't see any concerning spots, we should first take up the sub-floor so we can really see what is going on underneath as far as flooding etc. Great customer service, wonderful attitude. You can tell the company cares for your home when they"re more focused on making the proper assessment as opposed to simply making a sale. We'll definitely be referring friends and will call back if we ever need any waterproofing/concrete work. Thanks, Jonathan!"

"I am a new homeowner and I purchased the property with the warranty of the previous owner. I needed new batteries for the sump pump and window well cleaning, I recieved immediate service and the warranty was honored. The technicians were very knowledgeable and courteous. I am very impressed with the work that they did in my basement. I would highly recommend this company to anyone needing water proofing. The did a great job."

"Exceeded my expectation with waterproofing my entire basement + window wells. These guys are the real deal! I worked with Rob and I was educated and all my concerns were addressed. They do it right by you, the contract missed a window well and they were able to addressed that without having to go through a whole new quote/contract. Helped move some furniture around and left the place clean."