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"JES left my home in worse shape and will not return my calls to come repair the damage left. I reached out to them to install a joist support system under my kitchen so that I can renovate this year. There were floor joists under the back door that had been cut during a renovation about 30 years ago. JES installed a jack system but then left my foundation under the door where you can literally see daylight from the basement. I brought this up to the crew before they left late Friday night (they worked long hours just to ?finish? without even asking me if it was okay to trap me at home that late), and the lead just shrugged at me. Shortly after they left, it rained, and sure enough, water poured into my electrical room and all over the freshly poured concrete. I called Friday night, sent an email and text with videos, and called today 3 times. Each time the ?production manager? is ?busy.? Before this, they were perfectly capable of blowing up my phone to see if I could schedule sooner."

"Excellent job, excellent experience, highly professional workers!! What else can I say?! And the price was right and fair. They hit our basement waterproofing needs out of the park! Could not be happier!! Would highly recommend to anyone needing waterproofing!"

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."

"as advertised"

"I am happy with the finished product and with the company. Lot of hard work was performed! The workers maintained a courteous and professional manor during the entire project. Pricing was reasonable!"

"All work done in a clean professional manner"

"We just finished a spectacular custom home project in McLean, VA and we are so very grateful to Seth Ballard and his team! If you are considering hiring his firm, look no further. There can be no better architect in the DC/VA/MD area – and his pricing is more than fair. We first picked Seth because we loved his architectural style and heard that he had a reputation for ensuring that his plans are executed with impeccable precision and attention to quality. Also, his references were stellar….without exception, his former clients offered glowing praise for his talent, diligence, and follow-through. And now that we are former clients, we understand why. We always knew we were going to have a gem of a home with Seth at the helm. What we did not fully appreciate at the beginning was his proven ability to help us STAY ON BUDGET and his deep bench of connections with first-rate contractors and subcontractors who were prepared to bend over backward to meet Seth’s exacting standards. Here are just a few highlights from our experience: CONCEPT PHASE: During the initial meetings at our home, Seth went the extra mile to learn all about our lifestyle, future needs, architectural likes/dislikes, and budget. During this stage of the process, he would effortlessly make freehand drawings to help us visualize potential styles and layouts. We ultimately elected to go with a craftsman design, with lots of wood features inside and out. PICKING THE RIGHT PROPERTY: Seth joined us for car rides through the local neighborhoods, helping us to scout out the property that was best suited for our construction plans – free of any potential HOA or permitting snafus. DESIGN: With Seth’s guidance, we iterated on different design options. The design phase was high-tech and highly visual. Lots of 2D and 3D elevations, plus 360-degree videos. At each step, Seth clearly identified the estimated construction cost, and we would make decisions about what to dial-up and what to dial-down. For example, we elected to go with a cheaper asphalt roof (rather than slate), but with a more premium window. There were literally dozens of choices like that, and Seth did a superb job of helping us to make the right trade-offs and to “value engineer” the house. PICKING THE RIGHT CONTRACTOR AND SUBS: One of the things that distinguishes Seth from the competition is that he works closely with a handful of contractors and subcontractors who have already been “pre-screened” for excellence. Seth connected us with a general contractor who was not only honest and diligent, but whose carpentry was truly “artisan grade.” Seth also drew upon a stable of outstanding subcontractors – in areas such as HVAC/plumbing, electrical/lighting, structural engineering, cabinetry, tile, drywall/paint, countertops, hardwood flooring, landscaping, etc. It was perfectly clear that these subs were striving to deliver the highest quality and exemplary service. Why? Because Seth was an important source of repeat business for them. This made them extremely responsive. BUDGETING: Seth developed detailed spreadsheets estimating costs for every aspect of the project, as well as options for “enhancements.” Once we made our choices, he was instrumental in securing a FLAT FEE CONTRACT with the builder (inclusive of subs) for everything we wanted. To provide even more control over the cost, the agreement specified that certain items would be “owner provided, contractor installed.” This meant that, regardless of whether we bought pricey appliances or tile or flooring, it would have no impact of the builder’s fees. To his credit, Seth’s estimates were quite accurate, and the project stayed on budget. ARCHITECT FEES: We negotiated a flat fee for Seth’s architectural services, and got way more than we bargained for. We had no idea Seth would stay so engaged throughout the project -- micromanaging every detail, and even offering interior design suggestions (e.g., stains and paints, cabinet and window designs, furniture layouts, etc.). It became clear that, regardless of how much we had agreed to pay in fees, Seth was “all in,” and was committed to ensuring that the end result was perfection. To be sure, in any large construction project, there will be some hiccups. But this was yet another area where Seth shined. Rather than being indifferent, or pointing the finger at those who were actually at fault, he would step up to “own the problem” and take charge until the issue was resolved. In one such case, he developed a design tweak that saved us money and produced a more beautiful result in the process. We never had to stress too much, because we knew Seth was 100% engaged and we could trust that the final work product would be a treasure of a home. One final thought. While Seth’s tremendous talent is obviously perfect for large custom projects, we have no doubt that he can deliver outstanding value for smaller home renovations too. When we did kitchen/bath renovations in our prior home, we naively thought that a “design-and-build” firm would deliver the best solution. With the benefit of hindsight, we could have done so much better hiring Seth as the independent architect and separately hiring a builder who would be accountable to the architect. The result would have been better quality construction, a better value, and far less stress. So whether you are about to embark on a modest remodel or getting ready to “dream big” with a new custom home, look no further than Ballard Mensua Architecture."

"It’s not often that a reviewer praises a contractor for what he DIDN’T do. Austin Ireland, the owner and operator of Drytek, didn’t propose spending several thousand dollars on encapsulating my wet crawl space. He said that in my case encapsulation might not be cost effective. You see, my 50 year-old home’s foundation consists of 8”x 8” wood posts, with the foundation’s perimeter enclosed by 1”x 6” boards, slatted to allow for ventilation. The layout of my irregular crawl space posed other installation problems as well. Among other things, insulation panels would need to be installed to form walls in addition to the vapor barrier and a large dehumidifier. Four contractors/salespersons preceded Drytek’s Austin Ireland. One simply said there’s nothing that can be done. Another proposed encapsulating the crawl space from the OUTSIDE, but thankfully never followed up. Another did an evaluation, but never returned my calls. Dryzone wanted $8,500 but offered a pressure tactic $425 discount if I signed a vague contract the same day the salesman came. Later the salesperson said the installation of insulation boards would raise the cost significantly. The salesperson at Dryzone also said he would call back with details, but didn’t. Drytek’s Austin Ireland, on the other hand, took more time than any of the others to carefully examine my crawl space. I crawled with him as he pointed out the condition of my crawl space and the challenges of encapsulation. By this time, my own research had better prepared me to better evaluate proposals. I found him to be knowledgeable, straightforward and honest. I was a highly motivated prospective customer. Last year a HVAC system had been installed with the air handler, electronics, and ductwork in my crawl space. The moisture in the crawl space last summer was degrading the new system. So what did Austin Ireland of Drytek propose? Four centrifugal snail fans joined together by extension cords, placed strategically in the crawl space. These are not exhaust fans to ventilate, but rather air movers like you may have seen in public bathrooms to dry floors. He even showed me what to do, and wouldn’t take any payment for his visit. After investing $400 the next day at Home Depot , I located the fans, connected the extension cords to the receptacles in the fans and waited for the heat and humidity to test Austin Ireland’s theory. It is now six weeks later and we have had three prolonged periods of hot, humid weather during which I have activated the fans. THE CRAWL SPACE HAS STAYED AS DRY AS A BONE. Amazing! The vast majority of wet crawl spaces need to be encapsulated; mine did not. But it took a trustworthy expert whose ethics mattered more than profit to present the best solution for me. Austin Ireland, owner and operator of Drytek, is that person."