Get matched with top foundation drain installation pros in Colora, MD

"Everything went perfectly and was done in a timely manner. I have no water in my basement and the drain is working well. I greatly appreciated that there was mess left to clean up when they were done."

"After interviewing a variety of companies to help us out with our water issue in our crawl space, we decided to schedule the work with Pete Westera's Basement System's USA in North East MD and we are so happy with our decision. From the first phone conversation with Tina Reaves (production manager) who scheduled our free estimate, to the estimate appointment with Tim Schlegel (inspector), to the day the work was completed by Jordan (lead technician) and Nate (assistant technician) the experience was a pleasant one. Tina was informative and easy to talk to. Tim was very down to earth, you felt like you could have him over for coffee. He explained everything in great detail and I didn't feel like I was talking to an obnoxious sales guy. He cared about our issues and fixing them the right way and the cost effective way. It was refreshing to have him break down all the parts/equipment to decided what was worth spending the money on and what we could stand to forego while still solving our problem. He created a blueprint on his laptop in our kitchen and explained every detail. He allowed us a few days to make our decision just as we told him that we need and he wasn't pushy with the follow up, but still kept in touch. His personality, attitude and sales tactics were a huge selling factor in the reason that we selected this company. We also loved the idea that the company and the owner were local to our area and that the own was a preacher. They also have an excellent warranty that covers the life of the structure making it comforting to know that the warranty can transfer through multiple owners without any "fine print" snags. They originally had the next available install date about 30 days from the day we received the estimate. Due to our busy life schedule, a honeymoon, and the upcoming cold weather we were in a time crunch and requested to have it done in 2 weeks. Tim and Tina made some calls and made it happen, again helping us out big time. The week before the install we were out of the country on our Honeymoon and I communicated with Tina asking that she reach out to my Mom in the event of any last minute changes, she made a note on the account and everything went smoothly. The install crew arrived on time and the lead Jordan was excellent at communicating with me from the time that they arrived to the house, to excellent detailed description of what they we actually doing as they performed the work, to the time they took a brief lunch break and the follow up the following day when he had to return to finish the drain outside. They were both very courteous, they worked very hard all day, they were easy to talk to and maintained a very clean work environment both inside and outside of my home as they completed this project. The company also offers a financing option of up to 6 months with 0% interest which was very appealing to help us pay off this project in a timely manner without racking up another high interest home project credit card. From start to finish we couldn't be happier. Now 5 days post install I am happy to report that our system is operating properly and it was well worth the money (a very competitive price I might add) to have the piece of mind to know that we received quality workmanship and to no longer have the fear of further expensive water damage or cringing every time that it rains. Thank you very much to Basement Systems USA and their entire team. I will be sure to pass your name along to anyone in the market for your expertise!"

"Excellent all around experience!!!!!!!! After a series of storms and gradual water soaking our basement carpet several times, I finally called Waterproofing One in April, 2017 after seeing their ad several times on our St. Basil's church bulletin. I spoke initially with the owner-Joe who was helpful and he dispatched Dave Cook who came over within an hour. Dave Cook has been in this business and related utility engineering previously for over 30 years and really knows his stuff. Dave was extremely thorough, spending time in the basement, looking at some pictures I took of the damage and spent a considerable amount of time walking around the exterior of my property and reviewing the landscaping where most problems start. Dave wrote up a report of what work was needed including extending downspouts, recommending we have our contractor add a louvered door at the top of the steps for aeration (a great idea given no windows in basement) , waterproofing the well water closet walls, spraying impacted area for potential mold, and installing a new French drain and sump-pump system with battery backup. Gene and his crew then came over on May 17, 2018 and performed the construction and installation work and did a great job. Those guys worked extremely hard in what is inherently a muddy line of work and were very courteous, professional and left the basement very clean. Gene took extra time to show us exactly what they were doing as they drilled holes into the lower cinder block walls, laying of the perforated pipe and some of the damp mold on the wooded studs he extracted at the impacted area. We paid exactly what Dave originally quoted! Dave Cook came back checked on things and made some other recommendations including adding stones around the foundation outside and in holes to avoid soil erosion and soften the acceleration of rain water into the ground. Once the work was finished and our carpenter redid the walls and painting, We had subsequently refinished the basement with high end vapor/mold resistant padding from Mohawk and a quality polyester carpet. 15 months later and here we are on September 30, 2019 after 50+ rain storms since installation and NO WATER nor Mold issues in the basement!!! We are really enjoying our basement again thanks to WATERPROOFING ONE!!!! 5-STARS!!!!!!!!"

"This was a huge job. A complete basement waterproofing - new internal drains installed and two new sump pumps installed. The guys were great - came on time worked hard all day and cleaned up after themselves. The only negative was at the completion of work when it was time to pay the amount was less than what was originally quoted. I told the guy that and he insisted that it was what he had. I even showed him the quote on paper. I paid it - glad it was less, but a few days later got a call from the office telling me I needed to pay another $1600 (the difference between the original quoted price and at the time of service price) I told her what the guy told me and she got a little rude saying "well you knew what the quoted price was" - yeah I DID know and was prepared to pay but after install HER guy insisted it was the price he had. I wasn't trying to get out of paying but the confusion on how much it costs was with the people working there. I didn't appreciate her attitude as if I was trying to skimp out of paying. Nevertheless, I ended up with this additional payment. However, the work is supposed to be guaranteed for life. No complaints there."

"The foreman, Roberto and his crew, Alun and Jose did an excellent job installing push piers to stabilize our foundation. They did a super job of resolving an unexpected problem that was encountered with a footer under a slab portion of the foundation. These men are a valuable asset to your company."

"I had a slow draining kitchen drain. The plumber reamed it out as best he could, and it worked fine after that."

"I hired a civil engineer, who concurred with the sump pump and drain plan and said the price was absolutely unbeatable. After the project, the customer service for follow-up was immediate and effective. This company is solid, from the team on the ground to the sales representative to uppoer management!"

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

"They were able to advise that I did not have a basement water problem and instead diagnosed condensation for which they suggested a simple solution. They did not charge"

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