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"Story is lengthy but necessary. I would absolutely NOT recommend this company to my worst enemy. They are very good at pulling you in as a new customer and communicating with you to set up new service. I had total attic remediation done in July, 2025. The company they subcontracted to do the work came out and completed the job. The same day in the evening through the present, my upstairs has reeked of a very foul and unpleasant odor. It smells like rotten cabbage mixed with bowel. The only way to get the smell out is to have the windows open. Once I close them, the smell is back. I've lived in my home for almost 15 years and never smelled such a thing. I am a very neat and clean person. I contacted the owner, Nick. We had a pleasant conversation, and he arranged for someone to come check out the problem. The gentleman arrived and smelled it instantly. He said he smelled something but wasn't familiar with the smell because he was not in the "installation" department. He was in the department that identifies dead animals....smh. I'm not sure why Nick sent him especially since I told him there wasn't anything dead upstairs or in the house. The smell was coming from the so called "new" chemicals and installation they installed. Fast forward, Nick requested to have someone from the contracted company that installed the installation to come out. Well, this gentleman said he didn't smell anything was more concerned with checking my vents....smh. Yet, another wasted trip. I've called Nick several times, 10 times to be exact within a 3-week timespan. He has yet to return my calls, and it's September 25th...smh. That is not behavior of a President of a company that stands behind their work. I left a more reputable company to go with Sentate. The WORST mistake I could've made. Senate might be good with other services but definitely not attic remediation. I'm thinking the installation and chemicals used were CHEAP. The sad part about this entire experience is Nick's lack of communication. As the owner, he definitely should've done something to make sure that I, the customer, was happy."

"They were professional, courteous and kind. They removed the birds in my ductwork, disinfected the pipe and repaired/replaced the vent. I would highly recommend them."

"PestNow was hired to inspect our house for termites. This was required by the lender of the family buying our house. PestNow found a pile of wood leaning up against a deck column they said needed repair due to termite damage. PestNow also required the entire house be treated. There were no termites found anywhere other than the pile of wood, according to PestNow. They quoted us for over $800 to treat the house. We questioned the need and amount so they lowered it to $580. As a result of PestNow stating they found termites in the deck column, the lender of the buyers required the deck column be repaired due to termite damage. The deck repair company assessed the deck column agreeing it needed to be repaired, but not due to termites, rather moisture. I question whether PestNow found termites at all. Their unethical tactics cost us well over $1,000. Beware of PestNow."

"Poor Customer Service and Lack of communication within the office! Michelle the Owner and Nikki both lack communication and basic office etiquette! Their lack of follow through impacts both their customers and their field employees and the arrogant nonchalant attitudes they have...is just disgusting! After previously using their services a few years ago and highly recommending them.. my most recent interactions have been deplorable! Take your business elsewhere!"

"Don’t waste your money with this firm. They don’t deliver. About a year ago, I was convinced by a salesman of the company that the scratching noises I was hearing in my house were caused by mice roaming around in the walls of the house. I spent over $12,000 and took on a $150 quarterly maintenance plan to get rid of the mice. The company replaced all insulation in my attic and other areas. Also, the company told me they sealed all holes that the mice might use to enter the house. Over the past year, I have complained repeatedly about the mice still roaming around in my house. Most times, an agent would come to the house, look around the outside and place glue traps in areas inside the house. These are amateurish actions I could undertake myself. Recently, I complained by letter to the owner of Century, Mr. Brett Nunn, about my mice problem. Mr. Nunn did not respond to my letter."

"The provider set up treatment outside, but the customer has experienced respiratory issues since then and still has rodents and bugs. Despite instructions not to apply anything inside, chemicals appear to have seeped into the floorboards, worsening her health. The provider charged over $4k plus $185 every three months but did not install traps to catch rodents. The customer does not want them to return and reports the basement is in disarray, contributing to the ongoing issues."

"Great. Loved the service"

"They are still working on it"