Get matched with top patio cover pros in Clements, MD

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Hammer and Nail contacted me within 10 minutes of my submission of an online request  for information. That right off the bat impressed me as two other contractors I contacted prior to Hammer and Nail never contacted me back even after I left them voice messages. Hammer and Nails sales rep Nikos came to my home and showed and explained to me all of my product choices and then spent a significant amount of time measuring and remeasuring the monster size door to be replaced.  Prior to my door order being submitted, another Hammer and Nail employee came to re-measure and confirm the original measurements. Due to the size of the door (and double screen doors) and transom it was pretty much a custom built door and it did take about 6 weeks for the door to be delivered from the Marvin factory but I was informed by Nikos that that would be the case and I had no objections to the time frame. Once the door arrived, the construction staff quickly scheduled installation. James and his install crews showed up exactly on time. James and his crew were very courteous and took great measures to protect my floors before demolition of the existing door. The guys did an excellent job of installing the new doors and transom. James himself made sure that the screen doors latched properly and that the doors were aligned perfectly. The crew used spray float insulation instead of cramming in little pieces of fiberglass insulation. The crew did a great job caulking the walls inside and out and cleaned up after themselves before they left. I am so pleased by this experience with Hammer and Nail that I will be calling them in the near future to replace my basement door.
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"Had a full replacement done. Damage was found to the leading boards across the entire front and half of the back. All repairs were done without extra charge. The crew was courteous, friendly, responsive and professional. Quote was slightly higher than one other company and nearly the same as a third quote in the area but the peace of mind that repairs were going to be made without extra charge was well worth it. Also includes a two year service for any issues. Sales person spent two hours in our home giving us the details before we signed the contract. I would strongly recommend."

"It was a great experience. I highly recommend them and I will use them for all my home repairs"

"It went very well! They did the first job so well I had no problems calling them again for more projects"

"They were amazing. They were really great. They accidently covered the door bell, but they came back to fix it. They went above and beyond."

"Very pleased with overall experience.  Ace on-site rep, Willy Richmond, was very professional & responsive throughout the entire process -- including a couple of callbacks for minor follow-up issues.  On-site work team very skilled, dependable, timely, and responsive to questions & suggestions.  Pricey...but I think that's largely because I insisted on removing all the old siding, re-sheathing with new plywood, adding insulation, and going with a premium grade new siding.  Wife is very pleased, and that's what really matters.  I would use these guys again."

"It didn’t cost me anything because they came to fix the original job. The second time around, it was well done. They used the appropriate materials so it worked out much better."

We are a family owned business that has successfully serviced the Washington DC metropolitan area since 1971.Call us for true WHOLESALE prices! Do it yourself or we will install. Financing available.

dont leave a job unless its done right, 24+ years of experience, family-owned & operated.