Get matched with top patio cover pros in Prince Frederick, MD

"Since the work was done inside, in the kitchen, they first covered everything with plastic.  Then they carefully planned how to make their cuts for the skylights since our entire roof is tongue and groove covered with tar paper and shingles.  It was important that each hole be cut to catch some of the boards on either side to maintain stability.  Once the cuts were made, they installed the skylights, filled in the small gaps, put down new shingles (we had some left from the previous owners), and trimmed the skylights.  They are watertight which was verified by the rain that came from the last tropical storm - more than 6 inches fell but none in the kitchen!"

"Had wind damage that culminated in my insurance company deciding to replace my roof. Interviewed 5 companies and decided on Clark. Their price wasn't the least expensive, but right in the middle. More importantly, I had a gut feeling this family-run business was going to do me right. And they're local. Now that the project is complete, I'm glad I went with my gut feeling. I had to leave on business after the first day of the project (which was at the 99% completion point) and haven't been home since to inspect their work. However, my wife who is much more switched on than me, has been there and would've alerted me to any issues. Since she's always in the yard working and with the kids, believe me, I would've heard about nails, destroyed shrubs or any other visible roof issues. Haven't heard a peep (Thank you Clark). Overall, Clark has done everything they have said they were going to do - met timelines, timely responses to questions and minor issues, and fantastic customer service. They were very accommodating when I had to wait for insurance money to make the final payment. It's evident every last one of them has a stake in the business when they go the extra mile to ensure their customers are satisfied. Now, I have to say the true test will be a year from now when there's a leak somewhere and I need them to fix it. But I have every bit of confidence they will take care of me if it ever comes to that. Last thing, although I've lived in the county for 10 years, I've never met any of them before and I'm not related to them. So there's no nepotism here."

"They thought I wanted a new sun room and would not represent mine as it was not their product"

"I am extremely happy with AJ's service, start to finish. We initially reached out for an estimate at the beginning of 2015. A representative came to our house to explain all the different products as well as pricing and timing. I had reached out to 2 other companies before hand but was not comfortable their high pressure selling. AJ was very patient with us regarding our timing and budget. I received an estimate on the spot and was able to take my time to review and get back to them. We scheduled the work for May and was able to have 7 Windows removed and replaced in only a few hours. We are very impressed with the quick respond time, professionalism and quality of work including cleanup. We plan on using AJ to replace the remaining Windows as well as a sliding glass door in early 2016.
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"This is a follow up on a review made previously.  H&N was quite upset with our B rating.  In their response to our review they indicated that they would contact us and make things right.  (that was my interpretation of their response).  In my initial review I said that the installation of the windows was unsatisfactory because the trim partially (1/3) covered two electrical outlets and ruined the esthetics of the job.  I did not mention that the extensive trim was not finished and we were left with a bare wood surface.  H&N did indeed call us and my wife mentioned the lack of a protective polyurethane  coat.  A man did come out and coated the window trim, unfortunately that coat dried leaving a very rough coat with excess polyurethane in the  4 decorative grooves of the trim.  While we alerted H&N of this,the problem was not really acknowledged or remedied.  I did a lot of research on how polyurethane needs to be correctly applied and it is a long and tedious process of applying 4 coats of polyurethane wiping excess finish off and then sanding the finish for each coat.  I am not a stupid person (as they indicated in a phone call to my wife) I would have paid an additional sum to have the windows finished correctly, but H&N never requested additional payment.  Also the overlapping of the trim with the electrical  outlets was again ignored.  Again, I would have paid extra to move the electrical outlets, but they never requested additional payment.  I have bought materials and will finish the windows myself, but I will have to hire someone to move the electrical outlets. 
 
I received a second survey in my e-mail that was not from Angies' list, and I filled it out stating exactly what I said in my Angies review.  I don't know who sent me this survey.  In response to this review, my wife received a phone call from H&N in which the caller said that only a crazy or stupid person would have filled out the such a survey.  My wife was unaware I had received and responded to a second survey so she was very confused.  Unfortunately, I was hospitalized at the time and could not respond as I was very sick. 
I am not writing this review to get H&N to do additional work, in fact they are not welcome in our home and we will pay someone else to complete the job.
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"It was a great experience. I highly recommend them and I will use them for all my home repairs"

"Happy with the results of our project. Considering the layout of our home and the design we wanted we knew it was going to be a tough project. They worked around our schedule. They came with a plan of attack and made our vision come to life."

"It went very well! They did the first job so well I had no problems calling them again for more projects"

"They have done several window jobs for me. They are excellent. They come within the time frame of their contract. They give you good quality work. If you have any problem with their work they will fix it. I had a problem with my 2005 door and they came took the door down, serviced it, and put it back up without any charge. They stand behind their work and want you to be happy."

8 employees. Uses subs for electrical. Cost is determined by the job. No travel charges. No service fees. License: MD #MHIC 120950 & VA Class A #2705 073263. May contact through email. Additional phone: (866)576-9400.