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"Project Management Issues & Pending Renovation Work. I 100% agree with one of the previous reviews and, unfortunately, am experiencing the same issues that have caused unnecessary delays and frustration. While the quality of work itself is good, the project management leaves much to be desired. My bathroom renovation started on December 1st, 2025, with a promised completion time of two weeks. It has now been almost a month, and the project is still not finished. I would admit that I am responsible for one week delay in replacing a bathtub. Throughout this process, I have received little to no communication ? no daily updates and not even consistent weekly updates ? regarding the timeline or the scope of work being completed. This lack of communication from the project manager, Orkhan, has caused unnecessary delays and frustration. Coordinating with both the crew and management has been extremely difficult, and the project manager?s attitude has at times been rude and unprofessional. "

"Replaced ceiling fan Installed bathroom medicine cabinet Moved furniture to other room. He was on time and had an excellent work ethic. Jobs were completed on time and to my satisfaction. Also he had a good sense of humor and was very likable."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"I have had Vet Run and Son come out twice now, and will continue to hire them for future home projects. Powerwashing roof, gutters, patios, install pet door, repair shed roof, and several other projects. They are always polite, show up on time, and do a great job communicating what the work will entail and a break down of the cost. I definitely plan to hire them again in the future."

"We used Mailbox Xpress in the summer of 2022, and I have been remiss in not submitting a review. Jimmy was very easy to work with, responsive and friendly but professional. He replaced our old rusty mailbox with both a new mailbox and wood post. Jimmy even took the metal numbers from our old mailbox, painted them, and placed them on the other side of our wood post at no charge. He was great to work with, and I highly recommend his services!"

"Excellent service overall! The in-home design consultation was very smooth and helpful, and while the pricing was a bit more than we were budgeting for, we believe the investment in upgrading our closet spaces (7 in total!) will be well worth it. The removal of the old closets and patching work was all completed in a single day, and then the installation occurred the very next day. We're very excited to have a whole bunch of new closets to enjoy!"

"He was professional, courteous, and I was very happy with the job he did."

"I can't say enough positive things about my experience with Phoenix. If you're looking for a quality fence at a reasonable price look no further. Jeff and Karen were incredible to work with. We had 5 different companies come out for quotes and Jeff's thorough, no-nonsense explanation of fence types and prices made it an easy choice. When we decided to switch a portion of the fence from picket to picket w/ cap-board, I called Karen expecting the quote to be more expensive but she and Jeff said they could do it for the same price. Despite being told it was a two week wait, I got a call from Karen that they could install it the same week. Both Jeff and Karen are extremely professional and their communication made the project a stress-free, enjoyable experience. The workers, who were all brothers, were incredible. I was shocked by the speed with which they tore down the old chainlink fence, which was installed 60 years ago and had literally grown through the trunk of two trees. They methodically installed the new 218 square foot fence in one day, making sure everything was done properly. When the job was done, one worker insisted on grabbing a tool and coming back an hour later to remove a very stubborn old fence post. This level of detail and craftsmanship is hard to find nowadays. The fence has transformed our backyard and we couldn't be more happy!"