Handyman on Call LLC-
About us
Handyman of call is a Baltimore based construction company. In the past 10 years, we have established a reputation of reasonably priced, timely and outstanding handyman services. We've accomplished hundreds of remodeling, renovation and building projects throughout Maryland, and have proudly earned our customers' respect with each job. Through many years of experience, we have developed great expertise when it comes to renovating investment and residential properties. Our skilled handyman team in Maryland has the experience to handle the entire construction project – be that a small fix around the house or a construction of a new one.
Business highlights
Services we offer
Kitchen, bathroom, basement & general remodeling, decks, flooring, maintenance, interior & exterior painting, handyman, roofing, siding, weatherproofing & carpet cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 19% | ||
| 10% | ||
| 5% | ||
| 8% |
One of the first tasks the spent time on was to repair the shower door in the basement. After spending a few hours on this, they demonstrated how it was repaired to my wife. She was unsure why they repaired the door instead of replacing it (per the quote), so she called me at work and I had to call the Handyman company. They couldn't answer why it was repaired but after re-examing the quote the agreed to replace the door. At this point, I asked when this could be done and they said they would have to order it. Extremely disappointing as Clayton had stated they wouldn't start the work until after they had ordered the door and it arrived. They adequately repaired some damage to the drywall in our basement closet which backed up to the leaking shower. However, the definitely did not clean the mold up that was underneath the drywall, they just put up new over top of it.
They took down a piece of the Armstrong Tile ceiling in the bedroom to repair the warped pieces. Once they removed a section, they told my wife that they could only repair it by taking down the ENTIRE ceiling and it would cost an extra $600 dollars. At this point they couldn't put it back the way it was so we were held hostage to pay the extra money. I called the management of this company to ask for some type of discount on this because we NEVER would have done this if we knew it would have cost this much. When Clayton did the original estimate, he had access to the roof, it was a very low ceiling, he should have been able to determine that the whole roof needed to be re-done in 2 minutes if he would have looked.
Finally, on Tuesday I received a call from someone who said they needed to come out and measure for the door. Not sure why this was needed as Clayton took detailed measurements, I took off work Friday morning to meet with them. They were supposed to arrive between 7:30AM and 8:00AM. No one showed up. I finally received a call asking me what time the appointment was supposed to be for, when I said 7:30-8:00, they said could they come out later, they didn't document the time. I told them that I work and I couldn't stay at home any longer. I now have to take off Monday to let them come to measure for the door. I imagine it will take another couple of weeks after they measure to get the door in stock and come back out to the replacement.
Bottom line is unorganized, inflexible and over-priced. DO NOT USE THIS COMPANY!
I paid them a lot of money, but they didn't do a good job. I am trying to find someone else. They were not good. They were supposed to have fixed it and they subcontracted something out. The people painted and checked with stuff. Within three months the siding fell off the house again and the leak was still there after we paid all the money. They just painted over it on the inside and it was not fixed so we lost a lot of money on it. They came out and they kept giving different estimates. Then they came back out to try to fix it and they would not fix it. They actually did answer the phone and they acted like they were trying to do something, but they did not do it. The would set up the appointment and then that morning they would say they could not come that day. We had to reschedule, like, four or five times. I took off work and they then they did not show up. They canceled so many times. They got here and they were acting like they were doing something. They were quick about it, but they did not do the job.
Called to get an estimate for a bathroom remodel in a very small row home bathroom. The estimator by the name of Ray came to my home and gave me a decent price for what I wanted done. He wrote up the contract right on the spot and said it would take at most two days to complete the project. As a Teacher I thought I would take a Friday off and allow them to do the work on Friday and Saturday; therefore, giving me my bathroom back in use on Monday.
The contractors arrived and I even went over my expectations with them. The project started and that is when issues started arising. The contractors, who speak terrible English, started removing walls that were not authorized to be removed. I immediately called the company and asked them why this was occurring. The owners wife, Vita, got very rude and stated I had to pay for new drywall because the workers alleged that I told them to remove the drywall. At no time did I authorize such an action. After arguing and numerous yelling matches on the phone it was determined I would only have to pay for the cost of the drywall, not
the install. I was told that the cost for two sheets of Green Rock would cost me $250. Upon researching the cost of :"Green Rock" I discovered that once again I was being robbed. Green Rock at Home Depot cost 15.00 a sheet.
Then came the time to put the plastic walls in the shower. Well that couldn't happen because the individuals who installed the drywall didn't measure correctly. At this point I had to have tile installed at an additional cost of $300.00. I am almost 4000.00 in to a project that was estimated at $2650.00. They claim they are taking money off my bill; however, I do not see where that has occurred.
Another issue arose when the company sent out plumbers to the house to install my shower. Since all the drywall was removed there were now pipes that had to be replaced. Now I my cost went up another $250. At this point in the project I am completely fed up with this company and am in touch with a lawyer because this company has been sanctioned numerous times over the years. Steer away from this company at all cost. The company is run by individuals who are native English speaking and have a difficult time communicating. The estimator is shady as well and cannot do math because I am now at 550.00 over what I wanted to spend.
If any other customers have had this issue I am willing to discuss some type of joint lawsuit. There has to be a way to stop individuals like this who own the company from doing shady business like this..
"Thank you for your business and we can't wait to work with you again in the future."
"Thank you for choosing Handyman on Call. We hope that you choose to work with us again and we'd greatly appreciate if you recommend us to your family and friends."
"Thank you for choosing Handyman on Call. We would love to work with you again in the future."
"Thank you for choosing Handyman on Call. We hope that you choose to work with us again and we'd greatly appreciate if you recommend us to your family and friends."
"Thank you for choosing us to get the service done and the feedback. We hope to work with you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.