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Ruby's Cleaning Service
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
I have 6 employees that includes myself. I accept check, Visa, Master Card, or cash. You can pay monthly or every time we come. We have been in business for 12 years. We are pet friendly and enjoy meeting new people. We supply everything that is needed to do the job right.
Business highlights
19 years of experience
Services we offer
Construction Cleanup, Routine & One Time Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.414 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 0% | ||
| 7% | ||
| 7% | ||
| 7% |
Showing 1-14 of 14 reviews
Christopher W.
Jan 2018
We hired Ruby to fully clean our new home, prior to us moving in. House was empty. We agreed on a price, level of services and a date. We were not there at the time of the cleaning which was done on the agreed day and I paid that same day. Upon close examination after the cleaning, we found many instances of agreed-upon cleaning not having been done or done poorly. There were two frigs - only one was cleaned and the other really needed it but was skipped. Toilet bowls were cleaned but the exteriors were either not done or poorly done. Cooktop controls were greasy, incomplete drawer and cabinet cleaning, lack of cleaning behind doors to some rooms, kickplates were not cleaned, etc. I contacted Ruby about these issues 10 days after the cleaning and got no response. After a couple weeks, I called her, explained the issues and she offered a free cleaning. Because of remodeling being done, we could not take her up on the offer at that time. When I contacted her in early December, she said she could do the free cleaning in January which I said was fine. I waited and heard nothing more from her. I emailed her and sent the same info to her using her web page's "contact us" form. Still nothing. Mid-January, I emailed her that the cleaning would need to be scheduled and completed by January 26 to avoid having a negative review posted here. There has been no response nor any cleaning so here is the negative review.
Eve Z.
Apr 2017
Ruby was very flexible, professional, and affordable. Took pictures of job done as we were long distance and then was later able to see the job in person. Was able to talk, email, text - Great communication. Sent formal easy online payments with invoice that made life easier!
Response from Ruby's Cleaning Service
"thank you so much for your review. It was a pleasure doing business with you"
Ken V.
Mar 2017
Let's just say that it was far less than expected and a very waste of money
Response from Ruby's Cleaning Service
"I do not understand we did all the room you ask us to do. we cleaned both ovens and the frig. we mop floors and vac all rugs and dusted everything. 2 people at your house for 1.5=3 hours. you gave us a D professionalism we were very nice and friendly to you."
Susan M.
Feb 2017
The cleaning went well. Ruby and her associate arrived when agreed upon. They were ready to go to work and did. They did a thorough cleaning, even cleaning areas we were not used to having cleaners do. They were fast and very efficient. At the end, Ruby asked for us to look over the work done and let her know our thoughts. We were already impressed with their professionalism and the job they were doing. Before they had even finished, we had asked them to return on a regular basis. We were very happy with Ruby and the work they did.
Response from Ruby's Cleaning Service
"It was very nice to meet you. Thank you very much for the review."
Kristen G.
Nov 2016
Satisfied with overall job. Will be using services again. Would recommend for hire.
Stephanie H.
Jul 2016
unknown
Karen G.
Jun 2016
unknown
Marilyn H.
Apr 2016
.
Joe M.
Nov 2015
Ruby's is very accommodating. They do a good job cleaning and are very wiling to change dates or do any extra tasks that we ask.
Response from Ruby's Cleaning Service
"thank you so much for your review."
Marilyn H.
Nov 2015
Fine.
Response from Ruby's Cleaning Service
"thank you for your kind words"
Mary B.
Nov 2015
Excellent service.
Response from Ruby's Cleaning Service
"Thank you so much for your kind words. It was a pleasure working with you. I hope the house sales fast for you good luck in the future. Ruby"
Judd V.
Oct 2015
Ruby and her team were courteous and helpful. They are hard workers and willing to make adjustments and take on special projects.
Response from Ruby's Cleaning Service
"thank you for your review and the kind words. I look forward to working with you and your parents."
Amy D.
Oct 2015
The team was very friendly and cheery. They did a great job and left my house spotless! I am now a biweekly client and highly recommend them to anyone looking for help cleaning their home.
Response from Ruby's Cleaning Service
"Thank you for your kind words."
Patricia B.
Jul 2015
unknown
Licensing
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FAQ
Ruby's Cleaning Service is currently rated 4.4 overall out of 5.
Ruby's Cleaning Service accepts the following forms of payment: CreditCard
Yes, Ruby's Cleaning Service offers free project estimates.
No, Ruby's Cleaning Service does not offer eco-friendly accreditations.
No, Ruby's Cleaning Service does not offer a senior discount.
No, Ruby's Cleaning Service does not offer emergency services.
No, Ruby's Cleaning Service does not offer warranties.