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Avatar for Castle "The Window People"
Castle "The Window People"
3.5(
172
)
Stained or Specialty Glass - Repair

Serving Berlin, MD and surrounding areas

In business since 1977

Free estimates

Emergency services offered

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."
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Recommended by70%of homeowners
Glazier Construction
New to Angi
Glass Blocks - Install - For Business

Serving Berlin, MD and surrounding areas

In business since 2020

Free estimates

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today.\n

Glass Block questions, answered by experts

Heavy glass tends to be more expensive than thin glass because it is stronger and more durable. In most cases, ¼-inch-thick glass is ideal for mirrors, and ⅛-inch-thick glass is ideal for residential windows. Heavier glass isn’t always necessary, and can be more challenging to hang or install. Work with a local window installation pro for replacement or new construction windows.

Regular cleaning with non-abrasive cleaners helps prevent buildup and maintains clarity.

Yes, professionals can install decorative or colored glass block patterns for a unique look.

Glass block mortar is the best choice for glass block window units. It is specifically formulated for glass block window installation. Glass block mortar is usually a mixture of Portland cement, sand, and special chemicals. It is a white mortar that is applicable inside and outside your home. Do not use regular tile mortar because it may not have the binding strength and flexibility required for glass block windows.

Although glass block windows are made of multiple layers of thick glass, they can still break. If an individual block shatters, it can be removed and replaced, but this is a job for a window repair professional. The project is often complex and may require breaking the block further for removal. Do not attempt to handle it yourself, as the broken glass can be dangerously sharp. A professional will have the necessary tools and expertise to replace the broken glass block quickly and safely. Before hiring, confirm that the repair pro has experience with this specific type of window.

The Berlin, MD homeowners’ guide to glass block services

From average costs to expert advice, get all the answers you need to get your job done.