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"To the entire team, please allow me to express my gratitude, appreciation and extreme satisfaction with your high quality work. We couldn’t be more pleased with the outcomes. The team was kind, professional and supportive throughout the entire process. We encountered a challenge with water intrusion from our basement door, and the team was flexible to accommodate troubleshooting with our basement waterproofing team, which allowed us to define the root cause and work to find a solution. The brief delay was unavoidable and the team repaired the area that required deconstruction quickly with high quality. They were also collaborative with our basement waterproofing vendor to ensure we maintained proper water protection. We absolutely recommend the Basement Remodeling team to anyone looking to create a beautiful basement space in their home. From start to finish we felt valued and were treated extraordinarily well."

"Doug, who has done work for me before, came and assessed the space, helped me with the selection and did a beautiful install!"

"First off let me say that they responded to my request for a quote very speedy. Second they did a Magnificent job with my home. It was cleaner than it was when I moved in. They even threw some extra services in there . I had my jets on both of my Jacuzzi tubs cleaned and sanitized. The tub looked brand new. My ceiling fan were dusted beautifully. My washing machine looked brand new and my oven was cleaned out very well. Those are the services I paid for and when I got home I found that my floors had been swept and mopped . Also they had washed the dishes that I left in the sink. On top of that they left my toilet paper folded into cute little triangle shapes . I will definitely be hiring them again. I am very pleased with the work they did."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"They did an excellent job painting my house. Everything was done to satisfaction."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"John and his guys did a fantastic job on the project I had for them. I will definitely hire them again for my next project here at the house!"

"It was excellent. They were very easy to work with, the work was completed and on time."

"We have been so happy working with Walter and his team throughout our project and the results are beautiful. To begin with, we really appreciated that he fit us into his busy schedule quickly because he knew our only shower was out of commission. He is very responsive and quick to get back to you about any questions. He is patient and never made me feel like a bother (even though I am sure I was sometimes!). We are really concerned about Covid and he and his team were great about wearing N95 masks we provided. Of course, the workmanship is impressive and we love our new shower but what really elevates this company is the customer service."