Get matched with top patio pros in Woods Hole, MA

"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"We received an initial quote from Harris & Co. based on a recommendation from a coworker to replace a backyard deck with a stone patio. I received three quotes from various contractors. Harris's quote was the most expensive but I went with Joshua Harris's company anyway for the following reasons: * Joshua had a complete treatment that included landscaping (which ultimately I did not do), pavers, lowering of the ground, demolition, fire pit, and seating wall. * They were responsive, using text and email and replying promptly. * Joshua Harris had a better vision for the project than I did! He envisioned a wall, lighting, making the patio extremely large (due to the limited space in the backyard, he thought that leaving a bit of grass would be pretty pointless). Ultimately, it was the completeness of the vision that drew me to use his service. Since he does landscaping, lighting, and tons of stuff, Joshua will give you a pretty complete treatment. This costs you. I think that you get what you pay for, but it's something to keep in mind. If you have a budget, keep your discipline and see what aspects that you can go without! That all said, we went all out for this project and added a long wall, accent pavers, a large fire pit, and lighting. This was an extremely expensive project for us, but it's been worth it as the end result is rather beautiful and makes the space much more usable. Before, we wouldn't even leave out the back door because the deck was so small and the yard was so dreary, but the large 28' stone patio makes the space inviting and easy to walk across, even when we're not entertaining. As for the work, I was impressed by the amount of communication that was provided. They contacted me almost every day to let me know if they were going to arrive to work and informed me if circumstances (usually rain, sometimes illness) affected the schedule. Joshua was overall very professional. There were occasionally circumstances though that affected what could be done at any point - for example a certain model of lamp I requested wasn't available, so I had to get a different one; in another case one of the bulbs burned out and I had to reach out to get it replaced. The final thing is that Joshua follows through. The mulch for the back was delayed due to an inventory issue and I hadn't heard from him after the work for a number of weeks, but then he called me when the items came back in and scheduled the follow-up. The point is: if you need something from him, don't be afraid to reach out. The work was quite costly but I think that you get what you pay for and when you go with Harris & Co., you get a lot."

"He did excellent job and he's very good."

"Russell replaced, repaired, repointed and sealed my front brick steps. His expertise was quickly apparent as he offered knowledgeable, highly valuable suggestions in our initial discussion. He gave me an estimate at our first meeting and completed the entire large job within a week. Russell was a pleasure to work with. He was professional, reliable, punctual, courteous, honest, and gave meticulous attention to detail. His price was very reasonable for the amount and quality of work he did. I had confidence in his abilities at our first meeting and his work proved to be even better than I had hoped for. I’m so happy I found him! It was truly a pleasure to meet and work with Russell. I wholeheartedly recommend him to anyone looking for an experienced, professional mason who sincerely works hard to provide the highest quality service for his customers."

"Dream Home Improvement did excellent job replacing my doors and windows. Arrived on time, did their best when complications surfaced. I couldn't find any leftover trash on the ground and areas that had to be patched - matched existing siding perfectly, unbelievable quality work. Very pleased. Highly recommend!"

"Exceptional work. Craftsmanship and materials were all too notch. Very professional and skilled craftsman will definitely reach out to them again in the near future"

"i have copied the complaint I have filed with the BBB. When I spoke to the manager at champion on Monday he said someone would get back to me by the end of the week. Here it is late Friday and I’ve heard nothing. I left a message on Monday with a customer service rep who’s voice mail said I’d get a call back in 24 hours but have had no return call yet. Even if the company reserves the right to cancel, their our bad oh well attitude and not even trying to work out some kind of resolution for their mistakes is the most unacceptable and unprofessional part of the whole experience with them. I added a picture of my contract with them so everyone can see how straight forward it shows what I was told I was paying for. Here is the BBB complaint Company rep gave a price of $24562 on vinyl siding during an in home sales presentation. At that time I explained I was not ready to purchase due to still looking at colors but also wanted to add on doors. Rep called his manager who said doors would have to be done separately either way but gave a price in the low $20’s over the phone if I signed up for the siding today. I passed and called the rep back a day or two later to come back to show us door options so we could add them on and get a total price. Rep came back on 3-13-19. We picked out 3 doors and he gave us a total price for everything of $29599. Contract was drafted up and signed and a deposit of $8880 was given by credit card. Was told by the rep there will be someone coming out to confirm measurements and price may fluctuate slightly if he under measured but was pretty confident he was close to accurate. On 3-15 some one came out and measured for the doors and remeasureed for the siding. He called back on 3-19 stating he had to come by and recheck one more measurement but I didn’t need to be home. That is the last I heard from the company till I called on 4-08-19 as we were told 3-5 weeks. First call was left on hold for 20 minutes, second call was told they would call me right back, made third call after waiting over an hour for call back only to find out my contact had been voided because they under charged me for the project. They said the rep misquoted the whole project and I was never charged for the doors even though the contract I signed shows I was. Said there was nothing they could do and they have a right to just void the contract if the so choose. Which they did without even telling me. The manager who acknowledged giving the rep the low price the first day out refused to even honor that price saying he gave it out not knowing all the information but gave it any ways. Not only did the rep supposingly misquote the job the manager gave an even lower one in order to close the sale. Now the cost they are telling me is approximately $29000 plus another $11000 for the doors. That’s a far distance from the original $24000 for just the siding that the rep and the even lower price the manager gave from the first visit. Manager said it would be at least 4 days before anyone else above him could even get back to me about this. He wouldn’t give me anymore names of the next people in line I could call. Just kept telling me he would give my information to the right people and they would call me. Stated I would be having a lawyer look into this and finally got a name and number of some customer service rep."