DryZone Basement Systems, Inc.

The system was installed so that the pipes were pitched away from the sump, the pipe from the sump outside leaked back into the basement, and the exterior drain wasnt dug to grade so water backed up towards the house. When contacted about the issue, dryzone sent out a tech who confirmed every issue. The company then refused to fix anything without a second opinion. A month after I filed a chargeback, the GM called to "apologize", and made it sound like he wouldnt contest the chargeback, but offered no remedy to the situation. He then contested the chargeback and lied on the chargeback rebuttal. Eventually they settled for a partial refund. Terrible company, dont recommend.

They did good work

Jonathan Costa and his two colleagues, Marcel ("Panama") and his son, also Marcel, did marvelous work installing a full-bore sump pump system in my 130-year-old house. They were courteous, tidy, efficient and worked with smiles. Many thanks to all three!

They had a good price. The crew was on time, professional and cleaned up like they lived there. Very clean and neat work all around.

Amed and Antonio did a wonderful job installing the pump system. What was going to be done was explained and I could observe if I wanted to. Steve who accessed the job was excellent. I was very happy with Dryzone and would gladly use them again if needed.

I should have called DryZone years ago!! They did everything they said & were right on time with the job!!! So worth the money!! Thank you DryZone Debbie Seekonk Ma

Still waiting for the job to be done but best price for what needs to be done.

Very professional , polite friendly and very through. Clean up was amazing

Very professional approach to a thorny problem. Delivered as promised, paid a lot of attention to details. Expensive but worth it. I think that they are the only true game in town.

Work done right

These guys were excellent and clean. They set expectations properly and worked hard to get the job done quickly. They did a great job.

The crew that came out to do the work were on time and very friendly. Communication throughout the process was excellent (this includes the scheduling with the office and the crew with regards to when they would arrive, etc.). We are happy with the trench drain that they installed and would recommend them to others.