Get matched with top patio pros in East Wareham, MA

"I used this company for a number of years and the overall service is no longer the same. I had them over to clean my gutters and I witnessed ladders slamming against the side of my house and they tore one of the edges from the corner of my roof with their step ladder. I will not use them going forward."

"run for your life. This guy is completely unprofessional. He pitched it towards my house and now I have major water problems. He forgot to put stairs in. He refuses to fix anything and told me he is done doing business with me. He left the job completely unfinished. do not hire this company, I don’t know how this guy is still in business"

"We received an initial quote from Harris & Co. based on a recommendation from a coworker to replace a backyard deck with a stone patio. I received three quotes from various contractors. Harris's quote was the most expensive but I went with Joshua Harris's company anyway for the following reasons: * Joshua had a complete treatment that included landscaping (which ultimately I did not do), pavers, lowering of the ground, demolition, fire pit, and seating wall. * They were responsive, using text and email and replying promptly. * Joshua Harris had a better vision for the project than I did! He envisioned a wall, lighting, making the patio extremely large (due to the limited space in the backyard, he thought that leaving a bit of grass would be pretty pointless). Ultimately, it was the completeness of the vision that drew me to use his service. Since he does landscaping, lighting, and tons of stuff, Joshua will give you a pretty complete treatment. This costs you. I think that you get what you pay for, but it's something to keep in mind. If you have a budget, keep your discipline and see what aspects that you can go without! That all said, we went all out for this project and added a long wall, accent pavers, a large fire pit, and lighting. This was an extremely expensive project for us, but it's been worth it as the end result is rather beautiful and makes the space much more usable. Before, we wouldn't even leave out the back door because the deck was so small and the yard was so dreary, but the large 28' stone patio makes the space inviting and easy to walk across, even when we're not entertaining. As for the work, I was impressed by the amount of communication that was provided. They contacted me almost every day to let me know if they were going to arrive to work and informed me if circumstances (usually rain, sometimes illness) affected the schedule. Joshua was overall very professional. There were occasionally circumstances though that affected what could be done at any point - for example a certain model of lamp I requested wasn't available, so I had to get a different one; in another case one of the bulbs burned out and I had to reach out to get it replaced. The final thing is that Joshua follows through. The mulch for the back was delayed due to an inventory issue and I hadn't heard from him after the work for a number of weeks, but then he called me when the items came back in and scheduled the follow-up. The point is: if you need something from him, don't be afraid to reach out. The work was quite costly but I think that you get what you pay for and when you go with Harris & Co., you get a lot."

"extremely well as weather permitted. Dan Kennedy was very professional, neat and well organized. We would hire again if the situation arose.........."

"Jim Linskey visited beforehand and assessed the situation,made recommendations and gave us a detailed quote. The work was performed over a four day period. Jim and his crew were true professionals and excellent masons. Jim monitored the progress and made additional recommendations. The work was performed efficiently with appropriate cleanup and respect for our property inside and out. The result was beautiful and has enhanced our property immensely. We are very satisfied and would highly recommend American Made Masonry."

"Extremely efficient and hard working, knowledgeable crew did my Nov 2925 Fall cleanup- EXCELLENT RESULTS, will use them again and tell my friends and neighbors about them."

"The installation crew was very professional, hard working, and completed a beautiful job in 3 days. We are incredibly happy with the overall outcome. However, my issue lies with the business team and their lack of communication and negligence of customer requests. In my email discussing the project details, I said I wanted "the privacy with scalloped picket top in white with gothic caps." I also said that I didn't see latch options for gates, but that I wanted handles. I received the quote quickly after, and didn't catch that the picket top was not included in the quote. I didn't see handles either, but was informed it came with the gates so I didn't question. We spoke with our neighbors and all but one were ok with installation. He refused to allow us to remove his rusted and broken fence, which meant we lost a few feet of our property as we had to move in front of the tree line that bordered his fence on our side. This also meant the installation cost would decrease because they were now only removing one less section of fence (it was confirmed this would be the case if a neighbor refused during the quote process). They confirmed the installation date quickly, but I asked for the updated quote several times over the next week and a half. There were sometimes days between replies and all I got was a few, we'll send it shortly's, and an email confirmation after my fourth request that the cost would be $150 less. Installation went smoothly, until I saw that flat caps were installed instead of the gothic caps I requested. I checked my quote and saw that gothic was listed, and that's when I noticed that the picket top I requested in my details email was missing from the quote. I asked the installation crew and they informed me there was no picket top and that they were told flat caps were needed. I then noticed that there were no handles on the gates. At this point I was fed up with the office because of the horrible communication from them I'd already experienced, and called the quote guy. He picked up right away and informed me that handles were not included (which is not was I was told, nor did he bother to mention when I specifically requested them in my original email). He said that they could, however, put them on without issue and that he would personally inspect in the morning at 9. The next day he showed an hour and a half late for our appointment (for an emergency I was told, but it's yet another point where there wasn't any communication informing me of that until I called him). Upon our discussion, he said someone would come by Thursday to add the missing handles and to fix a post placement. I informed him I was happy with the look of the fence and that we could keep the caps and the scalloped only with no picket, but the point was that what I originally requested was ignored. Imagine if I'd been a customer who wasn't happier with what was installed vs. what I'd chosen? It would have been an absolute nightmare to fix, especially with the communication issues I'd already been having. He played if off that it was fate that this particular fence happened to be in stock because now they were several weeks out for other fence styles. Not the point, but I let it go. Thursday came and I received no confirmation as to a time someone would come. I called the twice, then finally got a response saying someone would come at noon. Noon came, then an hour and a half later I called to get an update. No response. I called a few more times over the next few hours (I did leave a voicemail as well). Still no response. After 5 hours I sent an email stating I would escalate the situation if the lack of communication continued, and that I STILL hadn't received a document with the new pricing. Within a few minutes someone responded that they'd be there at 6:30 and hoped I understood that the rain is what held them up. I understood how the rain could delay the installation crew, but do not understand how the rain excuses the people at the office who are indoors. They could have provided an updated ETA, but didn't until I threatened escalation. Because of their quick response after I'd done that, this tells me that they'd been seeing my calls and just ignoring them. The crew came at 6:30 and added the handles and fixed the post. I inspected and thanked the crew and the job was completed. Again, this review has NOTHING to do with the installation crew and the work they did. We've gotten so many compliments from neighbors on it and we love it. It has everything to do with the unprofessionalism of the office staff. So if you hire, be prepared for that."

"Carlos showed up quickly after the initial call and provided me with a quote. After few day he stopped by with another person who did the repointing within half a day. The next day Carlos stopped by to inspect the work and finished off few things. We are happy with the results of his work and we will consider hiring this company in the future."

"We 100% recommend First Class Marble & Granite. They provided and installed granite countertops for our remodeled kitchen cabinets, a lavatory vanity and our master bath vanity. Everyone we dealt with was courteous and professional and they had tremendous patience while helping us with the final selections. Ariela and Junior managed our project all the way through and every milestone date was met on time. The granite selection that First Class Marble offers is terrific and they provided spot-on advice regarding the different material options. Our kitchen countertop has a large peninsula with a bowed edge sitting area. Ariela offered key recommendations to make sure the peninsula shape would look right when it was in-place. We are completely happy with our new granite countertops and with their very professional team of installers. The way they accommodated our uneven walls to make a perfect mate with the granite showed that they have the ideal combination of skill and artistry. The finished counters are beautiful in both the kitchens and the baths. You can’t go wrong with choosing First Class Marble for your project!"