Capital Construction Contracting South
About us
Capital Construction Contracting Inc. was founded in 2005 as a full service home remodeling company. We provide complete interior and exterior home improvement services specializing in James Hardie siding, including roofing, windows, doors, custom decks and interior remodels. We pride ourselves on fantastic customer service and top notch craftsmanship. We hold numerous certifications in the industry, and we are proud to work with the best products from leading manufacturers. No matter what home improvement needs you have, Capital Construction Contracting Inc. is here to provide you with quality solutions. Our mission is simple : to improve the lives of our customers by providing the highest quality building materials installed by highly skilled, professionally trained crafts persons with the highest level of customer service. Feel free to visit our showroom: 3 Norwood Street, Dorchester MA We value your business!
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
5% | ||
2% | ||
0% | ||
5% |
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"We are so happy to hear this !-Thank you "
"We wish to clarify that this customer has repeatedly attempted to tarnish our company?s reputation through unfounded claims. She has made unreasonable demands for additional work well beyond the scope of her agreement and threatened to withhold payment and post unethical reviews if these demands were not fulfilled. Additionally, the pictures she has posted online are not representative of the finished work and are therefore misleading. For clarity, the white stones were removed and the pavers placed beneath the fencing were not included in the original contract but were added only at the customer?s requests to prevent rodents from entering beneath her fence line. The agreement specifically covered only the construction of a stone patio; the dirt and soil area were not included as this is where the customer?s dog regularly use. Despite these challenges, our team has dedicated considerable time and effort to address her requests in good faith, striving toward a fair and amicable resolution. Throughout this process, our team has maintained the highest standards of transparency, integrity, and professionalism. We remain fully committed to resolving concerns promptly and respectfully while upholding the terms of our agreements, which are designed to protect the interests of all parties involved. For over 20 years, Capital Construction has proudly served our customers with a steadfast commitment to quality, honesty, and exceptional service. Our reputation has been built on delivering reliable, high-quality work and fostering relationships grounded in fairness and respect. We believe that transparent communication and ethical business practices are the cornerstones of our long-standing success and the trust we have earned from our clients. While we take every customer concern seriously, it is important to recognize that one dissatisfied individual does not define the reputation we have cultivated over two decades of excellence."
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"We are simply thrilled to hear this! Thank you for your review ."
"Hi, Deb. Thanks for your review. Glad to hear you had a great experience."
"We are so thrilled to hear this - Thank you !"
"Thank you for your review ;)"
"Thank you for your recommendation!"
"Thank you for your 5 star review - You made our day !"
"Hi Chris and John, We wanted to follow up with you on some feedback. We constantly try to improve in all phases and strongly rely on client feedback to help us better facilitate jobs and client experiences going forward. We know we had some hurdles on your project, and it was not a perfect execution. We do apologize for that. We also recall that there was the matter of the final payment and excessive communications from Capital, I hope that is not the reason for such a low rating on your review. Addressing the specifics of the project and installation, it was installed as recommended by manufacturer. - The Hardie siding will take the contour of the substrate it is installed on top of, that detail is discussed in your James Hardie contract. This is why the rear wall of the home seems wavy, the framing and substrate of this wall is itself uneven and wavy. -The pvc trim pieces placed below the siding, against the roof line on the dormers is a requirement. If not installed in this manner the Hardie siding would absorb water from the roof runoff and compromise the boards. -The front of the dormer above the ?garage? was not part of the original contract, I know we had discussions, as well as you had discussions with Barry at the initial sale about this being a problem area. Our initial recommendation was to rebuild the entire dormer, but I believe that was not in the budget. We did however as a courtesy reface and flash the front of this dormer and only charged you for labor. The last conversation we had were that the leak had stopped in that area. Is that still the case? There was definitely room for improvement in the communication on your project, and we would love to dialogue or answer any questions you may have. Overall all we feel that Capital did deliver above what was described on the signed contract."
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