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"Alan Taylor is a horrible professional to work with. We hired him as an architect for our project and regretted it bitterly. Alan caused numerous delays, exploiting the fact that we simply were dependent on him once the design was approved by Boston building department. Each interraction with Alan took forever and his endless requests to get directly in touch with various committees, professionals working on the project, were absolutely not necessary, exclusively justifying Alan's overbilling. I will give 2 examples: my son was scammed out of $11k when he maid a payment to Alan, who then insisted that it was not him giving the bank info for money transfer, but hackers of his email. It took my son 4 months to get the money back, thanks to his bank, with Alan demanding a full payment over and over again, which resulted in almost 6 months delay. At the final stage of the project,while preparation of the condo association documents, Alan had to prepare as is building plan. One does not need to be an architect to realize that 1 site visit for measurements and max a couple of hours to review the engineering plans and add 8 annotations should not take 2.5 months and be billed $3680. I would strongly encourage everyone to stay away from this person."

"They gave a good estimate of work to be completed and contract laid everything out clearly and completely. They were well organized and had great communication. They kept the job site clean each day and the work was well done."

"Excellent - highly recommend"

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"They were absolutely phenomenal! Very professional/courteous and extremely efficient! What started as a simple project turned into redoing my whole house with them because I’ve never been more comfortable, confident and happy with a contractor like this before."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."

"Overall we were thrilled with how our project came out. Mike and his team proved highly collaborative and skilled in their respective trades while also involving us as active partners in design and construction choices. Being able to work with both Ivan during the design phase and then Mike during construction to make sure our design and budget needs were met proved invaluable throughout the year long process. Mike was always willing to hop on the phone to talk through design decisions or product selection as we were deciding on finishes throughout the process. He also was more than willing to discuss scope changes and refining of the original build plans as we saw those plans turn into reality. Overall we will definitely be calling Mike and team for any future needs. We would highly recommend for those looking for a full service contracting team."

"Extremely satisfied with project from start to finish. In my opinion communication is always the key to all successful projects, DS General Services excelled in this area. All calls and questions were returned and addressed in a prompt response. Wellington DaSilva and his team were courteous, clean and professional. My wife and I are extremely happy with our new walk in shower and will definitely reach out to DS General Services for any future projects."