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Founded 1999 • With Angi since September 2009
2 Rolling Meadow Dr
Millis, MA 02054
Service Provider ResponseVery sorry and surprised to see this review as we spent quite a bit of extra time working to make sure this customer was satisfied and happy with the results of their siding project. We feel we went above and beyond offering many options to help this couple find a solution to their specific color request including many uncompensated hours looking for companies with unique siding color palates. We also returned multiple times upon request for further cleanup. We continued after the job was complete to provide extra materials and labor without compensation to provide satisfaction and though we make great efforts to provide thorough cleanup, include magnetic pickup for nails and other potential sharp debris, things do happen and we offered to compensate this client for any tire damage prior to their final payment. However, they did not provide the receipt for reimbursement and proceeded to pay in full. Our reputation is outstanding, and our reputation is our business, so we are always sorry to see a customer who is not fully satisfied.
Service Provider ResponseVery surprised by this review. We tried very hard to accommodate this customer. This included quite a lot of time and expertise assisting him to choose skylights at no charge. However, there was a single tree limb over the driveway that prohibited delivery of a standard dumpster. There was no discussion of destruction of the tree that overhangs their driveway but a lower limb would have to be removed to place accessible disposal and it is certainly the costumer's option to not want to do this. However, disposal of the large amount of roofing material is a standard and very necessary part of every roofing project. This client has particularly beautiful and carefully planned landscaping directly adjacent to all sides of the house which sadly left very few other options other than the driveway for disposal sites. After several discussions with the client, we could not a find an available option that would allow us to move forward and to allow us to adequately protect the client's landscaping. Manual removal of materials to an alternate dumpster spot on the property would not only be cost-prohibitive for the client but it would also not be directly accessible to the roof so debris would have to be dropped prior to removal to the dumpster. Because of this there was a very good chance of causing damage to the many plantings closely surrounding the home if the debris had to initially fall from the roof and not into a dumpster on the paved drive as is our standard procedure. We feel we made every attempt to accommodate and that this review is not reflective of our service as we made a full refund to this client as soon as we realized that was no good solution for this unanticipated issue. I certainly acknowledge that I could have measured the height of the tree limb at the very beginning of the estimate process, but it was very close to being high enough to allow the dumpster delivery and truly it never crossed my mind as we've never run across this problem before. It is my mistake but I did and I do apologize for any inconvenience caused to this customer but aside from a full refund, and paying the initial disposal delivery fee and any permitting process costs already incurred out of my pocket, which I did, I don't know what else could have been done. Reviews and customer satisfaction are our livelihood as you can see from our large pool of happy AL customers and we strive for excellence in all matters and are very disappointed that anyone would submit a review of this type when a job was truthfully explained and fully refunded.
Service Provider ResponseThank you so much for your feedback.
Service Provider ResponseThank you so much for taking the time to give us your feedback.
Service Provider ResponseThank you so much for taking the time to leave a review of your experience. Our business depends on the satisfaction of our customers and we are glad we could help.
Service Provider ResponseThank you for taking the time to leave us your comments. We appreciate your feedback and we are very glad we could help.
Service Provider ResponseI am sorry if you had any delay in response. We have been overwhelmed with emergency repairs due to this month's heavy rains. I am not sure that this rating is an accurate reflection of the work we've done as you describe the repair we have completed as done well and on time. We are sorry that you have been disappointed in our responsiveness to your new project request but you described some requirements in the method of billing that were difficult to meet and I do apologize in any delay in letting you know that. As our business relies on our reviews and recommendations but we are happy that you were satisfied by our work and our personnel.
Service Provider ResponseThank you for taking the time to give us this feedback. We strive for excellent customer service.
Service Provider ResponseThank you!
Service Provider ResponseThank you for considering Ferrimy Construction for your home needs.
Service Provider ResponseThank you very much for taking the time to give us feedback. Our business is built on our customer satisfaction and we are glad we could help.
Service Provider ResponseThank you so much for your review. We are happy that we could help.
Service Provider ResponseThank you posting a review and I am glad that we could help.
Service Provider ResponseThank you for you review. We appreciate you using us when you have a home problem and for promoting us with your friends and associates.
Service Provider ResponseThank you so much for taking the time to post this review. We do much of our work by word-of-mouth and very much appreciate you taking the time to provide this recommendation.
Service Provider ResponseI'm glad we could be of assistance. Thank you very much for taking the time to post this review.
ProBuilt - Construction you can count on.
2022 Super Service Award
fast and perfect work , a new journey is starting now work with great quality , I do any kind of painting , small company starting from 0, 2 years of experience .
Certified Landscape and Turf Grass Manager - Owner Operated H&H Landscape Management is a company that specializes in the outdoor living industry. We provide custom tailored landscape management programs and designs to clients. Our experienced staff holds an abundance of knowledge in all aspects of the landscape field, allowing us to provide you with a range of professional services to best fit your specific and/or multi-specialty needs. So, what makes us different? Here at H&H, we concentrate on building upon the beauty of nature and pull inspiration from your home’s architecture and innate charm. Drawing on the science behind the ecosystems of New England, we develop landscape and tree care services that enhance environment sustainability, aligned with each client’s desired landscape appeal. We are here to create a landscape program that infuses your needs, desires, and vision with our aim to support the environment. To our core, we love the outdoors and nature, so with that, our care transfers to our customers/clients. We are confident that our team produces top quality service, but what truly distinguishes H&H is our customer care and satisfaction. H&H Landscape Management offers each customer a unique and personalized experience, and we strive to exceed your expectations.
2022 Super Service Award
Residential roofing, commercial roofing, roof repair, window installation, skylight installation, skylight repairs, siding, roof cleaning, roof maintenance, gutter repair, gutter installation, gutter cleaning, new construction, remodeling, additions, decks, painting, exterior painting, interior painting, snow shoveling, roof shoveling.
Ferrimy Construction is currently rated 4.7 overall out of 5.
Ferrimy Construction is open:
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:30 AM - 12:30 PM
Ferrimy Construction accepts the following forms of payment: Check Available
Yes, Ferrimy Construction offers free project estimates.
Yes, Ferrimy Construction offers eco-friendly accreditations.
Yes, Ferrimy Construction offers emergency services.
No, Ferrimy Construction does not offer warranties.
Ferrimy Construction offers the following services: Residential roofing, commercial roofing, roof repair, window installation, skylight installation, skylight repairs, siding, roof cleaning, roof maintenance, gutter repair, gutter installation, gutter cleaning, new construction, remodeling, additions, decks, painting, exterior painting, interior painting, snow shoveling, roof shoveling.