Get matched with top heating oil pros in Upton, MA

"Charged $2,000 (that's right, $2,000!) to install a new sprayer faucet and soap dispenser in Boston. $1,500 went to labor, which took less than 2 hours. I'm sorry, but $750/hr is outrageous. I did pay it because I wanted to expedite solving the problem for the tenants, but I now regret as their dishwasher is not working and I suspect the plumber failed to reconnect everything probably."

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Very professional and very good work, super recommended!!"

"He reattached the air condition hose to the vent but never came back with the part he said I needed and would not return my calls. He never finished the job. I hired someone else to complete his work. Beware."

"Was quoted $200 for a dishwasher install. All parts were provided by me. It was delivered by Home Depot but they did not provide installation. My problem is not with the installation at all. The worker was very polite and did an excellent job, installing the dishwasher in less than 45 minutes installation. Once he arrived, I was giving a bill for $415, double what I was quoted. I voiced my dismay at the difference and he called his boss who suddenly was able to change the cost to $315. So, I would be paying him at a rate of over $400 per hour for ONLY LABOR. Seems a bit exorbitant, do not you think? Now here is where the really ridiculous part happens. My check bounced due to a deposit not clearing in time. Minor error. It happens. Most businesses will wait a day or two and resubmit it. They called me and claimed they tried to submit it three times. I check with the bank and it is immediately apparent that they are lying and have only attempted once. I asked them to submit it again because I get paid tomorrow. I never refused to pay though they acted as if that was what I was doing ð . Instead they lied about the original quote, then told me they were going to send police to my house. 𠤯 Seriously?? What is this? The 17th century? Would I be going to debtor prison? I do not think they know how the law works. So, they will be paid as I promised.... and then I am going to make certain that everyone in 100 mile radius knows about their shady tactics. This is not a good company at all. I feel sorry for the plumber because he was quite nice, but their management is the most unprofessional company I have dealt with in decades. PLATINUM HOME SERVICES? More like tin foil."

"Metro West Mini Splits recently installed 6 mini splits in February 2025 to our new home in Marlborough, MA. Alan, Jamie, and their team were so kind, respectful, knowledgeable, timely, communicative, and easy to work with. We could not be happier with the final product! Metro West Mini Splits was also very reasonably priced, and they made the Mass Save rebate process a breeze. 100% would recommend to anyone needing heating or cooling services!"

"This company installed three systems in my home. All three malfunctioned within the first year of installation. Since then, they stopped responding to my emails. They say it?s it?s because I?m difficult to work with but I sure don?t think it?s reasonable to abandon someone after messing up $50,000 worth of work in their home."

"Timely done and great service"

"We were having an issue with our toilet not flushing very well and the water pressure in the house was extremely low. We called Shahood and Sons and made an appointment. The 2 technicians they sent out were amazing they fixed both issues same day. They took the time to explain the issue and how they could fix it. They even took some time to pet our dog. Could not recommend a better company then the team at Shahood and Sons!"

"Mike did work in my area that had great reviews! He was on time, efficient, and on budget. We met made a plan, done. Everything works great. Thank you very much. Five stars from the get go !"