Get matched with top percolation testing pros in Saugus, MA

"After the terrible fires that occurred in the Andovers/Lawrence area occurred, we were told by Columbia Gas (long story) that we needed to hire a plumber to perform some leak tests to our pipes because there was supposed to be a leak somewhere (there wasn't). My wife was in touch with Jim and after learning the situation on the phone, he agreed to take a look at our situation after his own work hours on the very same day. Jim was extremely thorough and made us very aware that there was likely not a problem with our pipes and worked with us to do what we could to rectify the situation with Columbia Gas. After spending more than an hour at my home, he was not able to find a leak and then suggested (out of necessity with my gas company) that we need to do extensive air testing in the pipes which was likely going to cost quite a chunk of change. Jim didn't want to perform this work - not because he didn't want to work with us, but because he thought we were being treated unfairly by CG. In the end, we didn't need to perform the tests, and Jim walked away asking for nothing. What he did get is a new customer. I cannot recommend this guy more."

"I heartily recommend Petros Floros of Floros Plumbing & Heating Co. from Melrose, serving the greater Boston area. He is a master Plumber who is expert, reliable and efficient. He has a genial demeanor and is easy to work with. No matter what he is doing, he will manage to fit you in for most immediate emergency jobs and in a reasonable time for the rest. His customer reviews on Yelp and Google and Angi are all sterling. I recently used him for a double install job with a new kitchen faucet and garbage disposal. He whipped through the project and left everything brand spanking new in perfect working order. I have used him in the past and he never disappoints."

"It went all according to plan. He came over and he diagnosed it like correctly and he suggested like a very thorough repair. Whenever there was a problem or a question, he was really responsive and they did whatever needed to be done and their subcontractors were very nice and respectable and they did really nice clean work. The bathroom looks great and I would highly recommend him."

"I highly recommend Jacuzzi Bath Remodel by Capital they provided me with a high quality ADA approved shower sta ."

"I had a new gas hot water tank installed-replaced my 12 yr old tank. I've had it for about a week-so far everything is great. They gave me a quote right over the phone for free (the quote was close to half of some others-and they told me the exact model they would install), not the bs from some of the larger companies that want a "deposit" to come and give you a "personalized" quote. ( a quick note about this-if these larger companies have the expertise they claim-they should have done hundreds of hw tank replacements, have no more than one or two options, and know exactly how much it cost.-I shouldn't have to pay extra for a couple of guys to come to my home and make a show of it by taking pictures and pretending to make measurements...) Ken and his son (Ken also I think) were very straightforward, polite, and efficient, They will be my first call the next time I need a plumber. I definitely recommend them."

"Cecil did a fantastic job, was very responsive and was quick to get my faucets replaced."

"Rob from Platinum Plumbing was fantastic - easy to work with, professional, and quick. And we love our new sink and disposal! We would absolutely use Platinum again for future projects."

"[Overall impression] How many times did I her Joe saying "Sure!" and "We can do that!" since we started our bathroom remodeling project last summer? Countless. Joe and his team have transformed an old bathroom of ancient construction to new, comforting, soothing heaven, with no headache/hustle/annoyance throughout the project. Craftmanship Joe put in the detail was above and beyond. The door originally painted in solid color was decorated as if it were stained to match its style to the door near the bathroom. There is no gap at all in trims installation. Every part was installed at a perfect angle. All electric parts and plumbing functions flawlessly. And more importantly, all issues that would have been neglected by other contractors are still addressed! [Project Detail] We started our plan to remodel the bathroom in spring of 2017. A designer was hired to perform a rough drawing of the new bathroom on which a couple of construction companies were invited to propose bids. Among three we received bids, Joe provided us the most competitive bid but lots of personal touch in the proposal. His proposal was not a copy/paste from his previous job. He scribbed his plan, and contingency plans specially tailored for our remodeling and responded quickly to the changes we requested. The construction started while we are away on vacation, and it turned out it was the right choice we made. By the time we came back from the vacation, the demolition was all done, and rough installation including discussion with city inspector to make everything in order. The rest of the installation including plumbing, electricity, tiling, vanity and tub installation all happened flawlessly. I found out and later appreciated, that Joe's goal was to provide a functional bathroom to our family as soon as possible and work on detail then. In retrospect, that was a very wise strategy as Joe spent extra attention and time to make all installation complete until we finish the project. When we had issues with plumbing or some detail was not in the original plan, Joe addressed them after we started using the bathroom. We recently identified a minor issue with bathtub installation, which I believe Joe will address by saying "Sure!". [Logistics] As Angie's list user, I care a lot about the ease of communication with contractors particularly. No one uses a web to find a contractor using the internet, and ended up using a phone to communicate with them! I am a busy professional who rarely uses a phone for business. Likewise, I expect my contractor to use emails (and texts) for communication. Joe was perfect in that regard. All of his communication including invoicing were all electronic. I could communicate, pay, request changes all by email when I am away for the business trip. There was no ", please meet me Thursday noon to discuss the project" with Joe. If you are one of them who has meetings or things to do during daytime (which most of the people reading this report would be), hire Joe. [Tips and expectation for future customers] A couple of things a prospective customer should know and expect before she starts to work with Joe. 1) Demolition, carpentry works, titling are all performed by Joe's in-house employee or someone Joe constantly work with. This employee seems to be more engaging to our project, and responsive to Joe's commands. He is a very skilled carpenter. 2) Plumber, electrician, and painters Joe brings in from outside company are top notch but seem to be in high demand. They tend to show up on later days than Joe says they would. They did amazing jobs. Thus it was worth waiting for them for extra days or a week. But you just have to gauge your expectations to this reality and don't get yourself stuck at home waiting for them. We used our keypad lock to let them, but we felt we were neglected in the beginning when we didn't know these outside contractors pattern. 3) Since external contractor relies on parts delivered to our house by a courier service when Joe or I was not present at my home, no one was really in charge of inventory control. There were a couple of occasions the external contractor could not find the parts to be installed on the day they showed up. I will hire Joe again for sure, but Joe and I have to come up with a better way to receive items, identify them, and provide them to contractors accurately. Perhaps, shipping all items to Joe's attention can be a solution to avoid the confusion. [Conclusion] I will hire Joe for any project we will perform for our house. His craftsmanship and personal attention I received are addictive. I also learned how I could work with him; perhaps he knows me more too. I hope this review will lead to creating happier customers like me."

"I called 4 well and pump specialists a couple of Saturdays ago when my well pump started running constantly. John called me back within a couple hours, the only one of the four to respond to date. He had a moment, and we talked through the issue on the phone. John stayed on the line as I made several adjustments and performed some basic diagnostic tests on the system. He was able to guide me through an immediate fix and asked that I make an additional repair (replace Pressure Gauge) and call back if there was future trouble or questions. This took close to 30 minutes of his time. As he had a moment, and I am a contractor with some hands on ability and tools - no charge! Awesome experience. Anyone else would have sent a tech at weekend rates. Well Water Connection just moved to the top of my call list."

"I had plumbing leaks in a couple of places, but the men that did the work went above and beyond by replacing every component involved top to bottom to ensure there would be no leaks for a long time to come. Very satisfied with the quality of work as well as how quickly it was done."