"Claude was great! Came out to diagnose the problem and decided the (very old) unit needed to be replaced. He used the diagnostic fee as a credit towards the total purchase of a new unit. He was on time, professional and very helpful. Would definitely recommend him to anyone whose central vac needs to be repaired/replaced!"

"We used Sila to install a new air conditioner this past summer during a heat wave. I was very pleased with the customer service and quality of work. The technician was helpful and professional and showed up on time (Gage)."

"Jeff made the process as easy as possible. He recommended the best solution and got it installed quickly. I would definitely recommend J Griffin plumbing and heating to others."

"I had a cleaning of HVAC system and also got one additional vent installed. They showed up on time and finished the work timely. They also listened to my questions and answered all of them to my satisfaction."

"Joe, the AirCo sales representative, was very professional. He actually asked for my feedback on priorities for a new boiler. This was important to me because the boiler sits below our family room, and the noise level of the boiler was as issue. His proposals listed several boiler options, based on heating efficiency, which were competitively priced. The installation was run by Steve, who was able to fit in the installation the next week. Steve, and his crews, were punctual and courteous, and the installation went smoothly. It's only been a week, but I am very pleased with my Bosch boiler, the quality of the work, the price paid, and the timeliness of the installation."

"The whole process went very well... from the initial consultation until the installation. Installing the system only took one day and it works great. After a bit of research, the price is probably a bit on the high side but I'd rather do that and get the job done right. Recommended."

"He was on time and did his work quickly and efficiently. He was very friendly and a pleasure to talk to while he was working. He installed a comfort height, round seat, Koelher Cimmaron Toilet with a slow closing toilet seat. I would definitely call him again."

"Excellent work by Julen to assess my needs and help choose a humidifier for my system. Excellent installation by Cris and his apprentice. Both service people made sure I understood everything and were responsive to my questions. The job site was left clean and the new equipment was explained."

"We could not have been more pleased. We needed to replace our first floor AC, which is a split-type ductless system, about 17 years old. We had an idea of what the cost would be from an online site: [*** Link removed ***] We got 4 bids, 3 from A rated Angie's List contractors to install a Mitsubishi system (top of the line). Except for one, which was off the charts, the bids weren't that far apart. While Unique was not the lowest bid, we chose them for three reasons: (1) Jason (their rep) was the most savvy about the Mass Save and Mass CEC Air Source rebates, which were quite significant (he handled all the rebate paperwork for us); (2) Unique was able to do the job in a week; and (3) Unique included all the electric work into the total bid (rewiring was required). The installation team (John and Quinn) was excellent. It took them a day and half, They were quiet, neat, professional, highly respectful of our homes and proud of their work. We had worried that they would have to remove wooden ductwork which had been recently painted, but they managed to snake the new hoses through the existing ductwork without disturbing anything. Unique had an electrical contractor on site who replaced the breakers on our electrical panel, installed a higher capacity wire from the panel to the AC system, and replaced the cutoff switch on the outside. We were quite pleased with Unique's work, and would definitely recommend them to others."

"Cooling system checkup. The HVAC service technician ( Kevin) was professional. Completed the work on time and explained the work done. Impressed professional work and knowledge.I was using the coupon from Angie's list."