Get matched with top basement remodelers in Northampton, MA

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"Great service every time, always on time, good communication."

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"To All Homeowners Iâ  m proud to endorse Andy Michell on what I call quality workmanship at a fair price. He gets the job done within the time frame he feels it will take to get the job done right. Andy just finished installing a new deck and porch for my wife and I and we couldnâ  t be happier. He helped us in making the right choices when selecting the colors we could all agree on and some extra repairs that he pointed out for us to consider. He is truly a professional when it comes to home additions and repairs. Thanks Andy Bill Hastings Ware Ma."

"Did an amazing job on several projects - a deck rebuild, roof replacement, new stairs. Punctual, excellent communication, prompt answers to questions, crew was second to none. Will use Rattigan again!"

"They did a good job."

"I have an extensive experience with Finn's builders (Chris, James, and Kenny) Over the last 3 years they have revamped my ranch style house with innovative ideas, and expert solutions: rebuilding walls and floors of a veranda, redesigning the interior stairs to the basement. They painted and re-organized the garage. They installed Anderson windows in 2 bedrooms and 2 bathrooms They repaired a walking shower, came up with a clever solution for an uncomfortable shower system. Likewise, they installed electrical outlets and lighting in the living rooms and painted 3 rooms with maximum efficiency and minimum fuss. I like their working style and their ingenuity. I rely on their team for keeping my house in shape and my mind at peace. I recommend them without reservation."

"This is a great team, they took away all the trash after themselves and made a very beautiful deck."

"?Trust me, we all know what you want? - ?It?s just a little wooden cabin?, per contractor. ? 3-piece shower insert is separating ? Allowed tracked equipment through the septic area although we insisted he avoid that part of our property. ? Drywall nails popping, gouges, over sanding, neglected sanding, seams showing, incomplete job we had to repair, then we primed and painted as agreed. ? New mini splits used during drywall sanding required professional cleaning. ? Hole in wall from previous exhaust vent not sealed or prepped for closed cell foam insulation application. ? Contractor underestimated cost of plumbing and electric by thousands. ? Cabinetry, our onus, after contractor presented an incomplete drawing and measurements. Carpentry team was easy to work with and did a good job, however; we paid a premium of 20% for a contractor who we felt was unfocused and never took the job seriously in the provision of appropriate oversight in renovating ?our little wooden cabin?. "

"All the crew members were awesome!!! They all were happy and helpful throughout the whole process. They are welcome back anytime in my house!!! Thank you to Jonny K, Kenny, And Eric for all the hard work that they did"