Get matched with top gas log pros in North Adams, MA

"The tech was prompt and did quick work of cleaning and inspecting. "

"They did a great job and helped me save my chimney as it was failing. I had no idea what was happening!!"

" The BBB rating for Shamrock is "F" which is their lowest rating; businesses with "F" ratings have unanswered or unresolved complaints that reflects a failure by the business (Shamrock) to deal with the causes of customer problems. I contacted the MA District Attorney's office who put me in touch with consumer advocate Deb Henderson to resolve my issue with Shamrock. She said that she spoke to the owner Carmelo Franco about my issue and said that Franco is uncooperative, therefore we are unable to proceed. I sued Carmelo Franco in Attleboro District Court for negligent work that had to be fixed by another company ($650.00), however the subpoena could not be delivered to the address the DA's office gave me, so the court dropped the lawsuit. You need the correct address of the defendant in order for the court to compel him to come to court, so Carmelo Franco is just a ghost that you will never be reimbursed by. Franco's Shamrock Chimney is a scam. Bruce Smith, Attleboro MA "

"After Lowe's came to clean the dyer vents at my condo building, my dryer was no longer venting. I contacted them and initially they said they would send someone to check the vent. They then called back and said my vent was never clean because it was disconnected and they could not help me. This was strange because the dryer was working fine before they came. Also, in my trash there was foil tape that you would wrap around the vent. This made me think that they did try to clean the vent despite saying they did nothing. I contacted my management company who said there were never any previous issues with my vent. I called Lowe's back and told them this and they still insisted that they never touched it but would check with the technician. I looked into it my self and found that in the section of the vent between the dryer and the ceiling there was a mass of lint the size of a small animal (see the picture). It was so large that moisture from the dryer had also built up and flooded the bottom of the vent hose. The building manager was then able to clear another mass of lint from the section of the vent in the ceiling and the dryer then started venting to the outside. It was never disconnected like Lowe's said. It seems they started cleaning it and just jammed the dust all the way back to the dryer. Why they didn't finish removing it is a mystery. If they ever service my building again, I will refuse."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I am sure that all positive reviews for this company are fake. Nothing that was promised to me was delivered. My siding project is still ongoing for over 1 month. Was told that it would be done in week. Had one rain day. They have system like this: 1) sales person who never installed anything he will promise you things that obviously are not true, 2) crew that is subcontracted but not Gunner, mine was driving for over 2 hours away, 3) person who oversees the project but has little control over anything, no supply, doesn't know the crew, crew does not listen to him, main office does not listen to him, 4) main office does not reply to you. They just tell me to talk to project manager who has no control. So you understand that if there are any issue you are on your own. Quality or work is not good. Many times I had to point to the crew what's wrong, planks are broken yet they were still installing it, caulking is done they way that I can do it better, they cut wires to awning etc"

"Once again, Ranieri Construction has gone above and beyond our expectations! We needed to have our inground pool patched and painted, and may I say Andrew (and Lou) did an outstanding job. My husband usually spends time (and $) at the beginning of the season making sure the water stays clean and clear. But patching up all the spots, and then painting the entire pool ensured the pool was so much easier to clean and keep clear on day 1. The improvements also made it easier to maintain the water balance and keep clean. Please consider these folks- they are prompt, detail oriented and very efficient. Feel free to get in touch with us if you want to hear more"

"This company provides excellent customer service! We bought a home in 2016 that included a pool house awning installed by Sondrini Enterprises in 2013. It worked fine until it didn't. in 2020, we called Sondrini Enterprises, and they came within a week to investigate and fix the issue. It needed a new motor. In the spring of 2024, the awning motor seemed to again be broken. We called again and Nate Sondrini, personally, was able to diagnose and, over the phone, provided us with simple step-by-step instructions that resulted in solving, what turned out to be a very simple problem. These folks are smart, competent and reasonably priced! Would have no issue using them again!"

"I contracted with Brian Kelly to remove and replace the existing front entrance stairs and walkway to my home. I couldn't be happier with the great job he and Shane did. They totally rebuilt the stairway and finished it with bluestone and stone veneer. The walkway, which was pea-stone was replaced with pavers. Both the stairs and walkway were sealed. The result is what you see in the attached pics, but I must admit, it looks way better when you're standing on it! They cleaned up every day, were punctual and professional. This was my 2nd time doing business with Kelly Masonry, and won't be my last! Thanks Brian and Shane!"